Subway

1212 Murfreesboro Rd, Franklin
(615) 791-4760

Recent Reviews

fady kamel

Placed an online order. One of my sandwich was supposed to be a teriyaki blitz. There was zero teriyaki sauce, barely any fillings, and mostly empty bread. NEVER returning here again. Lost my business.

Atmosphere: 1

Food: 1

Service: 1

Sabina Melek

If I could give this location a zero star I would. They barely made me a sandwich all I was eating was mostly bread. And management don’t care neither do they do anything about it. I’ll definitely stop going to this location.

Atmosphere: 1

Food: 1

Service: 1

chris patterson

They don’t speak English. They spoke just good enough English to say that our food was made before we

Atmosphere: 1

Food: 1

Service: 1

ollen ponder

Probably the worst subway I have ever been to. The place wasn’t clean and the veggies were not fresh. The food was nasty and can definitely tell it’s been sitting for days. The employees didn’t have it together on running the business. I will never go back to that location.

Atmosphere: 1

Food: 1

Service: 1

Ed Owens

Finally a Subway that will pile on the meat when they make your sandwichParking: Absolutely fantastic parking. Plenty of wide parking spaces that were well marked and less than 20 steps to the front door. Best parking I have ever encountered.

Recommended dishes: Oven Roasted Turkey Footlong Pro Double Protein

Allison del Puerto

Placed an online order for two sandwiches and they completely mixed up the add-ons. I asked for extra mayonnaise and received zero mayonnaise and extra oregano (That was supposed to go on the other sandwich) Other sandwich got none of the add-ons. Couldn’t even finish the sandwich because of how strong the oregano was. Literally terrible.

Atmosphere: 1

Food: 1

Service: 1

Bbqhound49 W

Professional staff, clean store but the sandwiches are always mid at best. They do have good deals and today that’s hard to find so I give them a 4 star rating even though the sandwich was barely a 3.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Cookies

iiiSIXXiii

While I am glad this Subway still serves pizza, it is not good when we order, pay, and then tell us they are out of pizza boxes. They should tell customers BEFORE paying they are out of pizza boxes. :(

Akshay Patel

If you guys wanna close at 9:45 then put time 9:45 not 10 o’

Atmosphere: 1

Food: 1

Service: 1

Michele R.

Ordered online, had the email confirmation to show that I had ordered and paid with correct store's address and the lady said that it didn't show up in her register so she would not complete the order I had paid for and received a confirmation receipt. She looked at my phone, verified the stores address and still would not honor the online order. She proceeded to tell me that it takes a week for online orders to show up in their system. If I wanted the order, I would have to pay again in the store. I did fill out a customer service survey and received a polite reply from the General Manager who offered to resolve the issue, but that does not excuse the poor service provided in the store on that day. We have visited other Subway stores in the area with much better customer service.

Jessica Martineau

Always gets my orders wrong and skimps out on ingredients. Literally only puts 30% of the toppings that I order. It happens so often that I will no longer waste $15 bucks and just make my own. It's unfortunate because some of the people there are really good folks. I suggest going elsewhere where they will actually give you what you order and pay for.

Atmosphere: 1

Food: 1

Service: 1

Tennessee Loon

They honor the BOGO here that’s cool.Vegetarian options: YesDietary restrictions: YesParking: YesKid-friendliness: YesWheelchair accessibility: Yes

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Sandwich

Chris

Terrible! I got a tuna 6 in and I think they literally put a teaspoon of tuna on it. It was a lettuce Mayo sandwich. I couldn’t even put my straw in my drink because of so much ice. Then the sprite was disgusting!! So I paid $10 for a small bag of chips. Will never go back. Jersey Mike’s from now on. I wish I would have taken a photo.

Atmosphere: 1

Food: 1

Service: 1

Nika D.

Genuinely loved this subway experience! They made my favorite sub better than any other location I've been to and the service was wonderful! Everyone was smiling and I left in a better mood !

Ishwor Bhusal

The subway store is really good, clean, ambience, organized store, friendly staff, conveniently located, and very comfortable place to go, and enjoy breakfast, dinner, lunch at any time during business hours.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, Cold Cut Combo, Black Forest Ham for Kids, Buffalo Chicken, Roast Beef, Italian B M T

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