Taco Bell

1710 Columbia Ave, Franklin
(615) 628-8327

Recent Reviews

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Eric Sartan

I go here all the time!!!

Atmosphere: 5

Food: 5

Service: 5

Quincy McGuire

I have been all over this nation, I've been to many, many Taco Bell locations. My favorite thing on the menu is the Mexican Pizza. Sadly, so many Taco Bell's give absolutely little to no care about the product. They come out looking pathetic with barely any ingredients and/or their rancid. I actually quit coming to Taco Bell together during the Mexican Pizza hiatus. When they were reintroduced, I quickly came back to get my favorite product. Only to become quickly disappointed in the quality and quantity of the ingredients. I then once again quit coming to Taco Bell...

Last night (Saturday, August 30th), it was late, I hadn't eaten and the part of town I was in, my options were Wendy's or what I like to call Toxic Hell. I reluctantly chose Taco Bell.

I placed my order with Malcom whom was very professional and accurate. I ordered 3 Mex Pizzas and a large Pepsi. Once I received my order, I could immediately tell the weight of the bag certainly wasn't under par this time! I quickly opened my product and much to my surprise, these pizzas looked like I used to get them in the early 2000's! They were properly loaded (like they should be) with the proper toppings and fillings. Not only did they absolutely look amazing and to spec, they tasted even better!!! They were fresh, not rancid, and were incredibly filling for my huge appetite. I raved about them to my wife and daughter. I then tried to call to compliment the cook and get their name. However, I didn't get an answer on the phone. I then went back to the location and much to my surprise, they had a decent length of a line for drive through. Henceforth, why the phone wasn't answered. I made my way back to the window and praised all the staff and got the names of the two fine cooks that should be training people nation wide on how to properly make a Taco Bell Mexican Pizza. Tony & AJ, I am here calling you out on Google reviews for all who look at reviews to give you a pat on the back. Your finished product was amazing! I WILL be back to this location and hope that these three are working again because they restored my faith in the Taco Bell franchise! Cooperate, take note! You have a great staff with these three and I hope that they receive praise and appreciation for their attention to detail, making a great product and customer satisfaction. Malcolm, Tony and AJ, thank you. I'll be back. I appreciate a great visit.

Atmosphere: 5

Food: 5

Service: 5

alfredo zaragoza

Horrible won’t update there website with current times constantly switch closing times and cancel your order last second without a warning makes you waste all your time

Atmosphere: 1

Food: 1

Service: 1

Lucy Kabba (Lucy's Soulful Well)

The customer service is excellent, and the restroom is clean.

Atmosphere: 4

Food: 4

Service: 4

joseph petry

It's expensive junk food

smart

Shoutout to Daniel working in the drive thru, incredibly kind guy and amazing service. I came up a few bucks short and he took care of it himself.

Adria Bunch

We had not eaten at a Taco Bell in over a year, and it was delicious. The food was fresh, hot, and filling!

Adam12

It’s 2:30 pm, not busy at all, I’m the only one in here and just about every table contains the debris of the prior customer. I mentioned it to the crew. They’re on their phones.

HipHopCenter

Rude and cussing

Megan McFadden

The young girl working the drive-thru on January 22nd at 2:40pm was very rude and practically threw the bag of food at me. This Taco Bell has TERRIBLE customer service.

Mark

Good food for fast food!!

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Wrap

Hilary Pratt Adams

I ordered food in the drive through yesterday and used my debit card. The lady handed me my receipt but not my card - I was in a rush so put receipt away and drove off. I go back to retrieve my card and they had it in the back but the receipt had totally different order and I had 2 transactions in my banking log- So basically someone kept my card at the Taco Bell and ordered food on it. I got my money back after I explained 3 times that someone used my card and showed my bank info - Beware of this store!!!

Shooter Mc

2nd time now.. ordering in the evening... and my tacos barely had anything in them. They where supremes... altogether, the stuff barely made up 1/4 of a normal taco. Paper thin. .. night crew has to stop robbing customers

Jerald Hammond

They closed the dining room at lunch time to have a meeting at the most busy time of the day.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Ground Beef Burrito, Mexican Pizza

Brooke Davis

The girl that worked the drive-thru had so many visible hickeys on her neck it was disgusting. I had my children with me. I was afraid to even let them eat the food. People (and managers) in food service should be much more conscious. It was a disgusting experience. We won’t be back.

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