Taco Bell
1710 Columbia Ave, Franklin
(615) 628-8327
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Kat and Ava were very professional today
Another day Shelby was a pro here! I spend 1000s here a year and it's only getting better with this staff. All 3 deserve hours and credit
Don’t bother. I pulled into the parking lot. Downloaded the app. Placed an order after I shared my location and it put the order at a different taco bell went inside. They couldn’t help me. Now we have to drive 15 to pick up cold food. I’m now at that location and asked for warm food. Since mine is COLD and been sitting on the counter for 14 minutes. They made all the other orders before mine then took the box and wouldn’t even give me a Taco Bell box for the food. This meal was for my special needs child who loves the box. Total fail Taco Bell. One and done on Taco Bell app. I’m out. It sucks along with their faulty app.
Atmosphere: 1
Service: 1
If I could give this place 0 stars, I would. 7 dollars for a crunch wrap that had maybe a tblspn of meat on it. The rest was beans and Sriracha sauce. To the point, i couldn't eat it. It just fell apart and was a complete disgusting mess. All while the woman working the counter was eating food with bare hands.
Pray I dont end up sick. Won't come back to this location again.
Atmosphere: 1
Service: 1
Just ridiculous those employees should be fired, the food was crap and you can tell they definitely don't care about the food they are serving.
Food: 1
The night shift staff got my order wrong. We waited 15 before reminding them that we placed an order . After receiving my order I waited 10 additional minutes to remind them they messed up my order. They never came over to the counter. Very unprofessional. Waited a total of 30
Atmosphere: 2
Food: 1
Service: 1
For fast food its probably your healthiest choice
they forget my order most of the time yes I check my bags but this is bs and so ridiculous
Atmosphere: 2
Food: 4
Service: 1
It took me 35 minutes to get through the drive-thru with a basic mobile order combo meal. While most other fast-food restaurants are making innovations to increase speed and efficiency in their drive-thrus, Taco Bell is getting left in the dust. Wendy’s even has a faster drive-thru.
Food: 4
Service: 1
I go here all the time!!!
Atmosphere: 5
Food: 5
Service: 5
I have been all over this nation, I've been to many, many Taco Bell locations. My favorite thing on the menu is the Mexican Pizza. Sadly, so many Taco Bell's give absolutely little to no care about the product. They come out looking pathetic with barely any ingredients and/or their rancid. I actually quit coming to Taco Bell together during the Mexican Pizza hiatus. When they were reintroduced, I quickly came back to get my favorite product. Only to become quickly disappointed in the quality and quantity of the ingredients. I then once again quit coming to Taco Bell...
Last night (Saturday, August 30th), it was late, I hadn't eaten and the part of town I was in, my options were Wendy's or what I like to call Toxic Hell. I reluctantly chose Taco Bell.
I placed my order with Malcom whom was very professional and accurate. I ordered 3 Mex Pizzas and a large Pepsi. Once I received my order, I could immediately tell the weight of the bag certainly wasn't under par this time! I quickly opened my product and much to my surprise, these pizzas looked like I used to get them in the early 2000's! They were properly loaded (like they should be) with the proper toppings and fillings. Not only did they absolutely look amazing and to spec, they tasted even better!!! They were fresh, not rancid, and were incredibly filling for my huge appetite. I raved about them to my wife and daughter. I then tried to call to compliment the cook and get their name. However, I didn't get an answer on the phone. I then went back to the location and much to my surprise, they had a decent length of a line for drive through. Henceforth, why the phone wasn't answered. I made my way back to the window and praised all the staff and got the names of the two fine cooks that should be training people nation wide on how to properly make a Taco Bell Mexican Pizza. Tony & AJ, I am here calling you out on Google reviews for all who look at reviews to give you a pat on the back. Your finished product was amazing! I WILL be back to this location and hope that these three are working again because they restored my faith in the Taco Bell franchise! Cooperate, take note! You have a great staff with these three and I hope that they receive praise and appreciation for their attention to detail, making a great product and customer satisfaction. Malcolm, Tony and AJ, thank you. I'll be back. I appreciate a great visit.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Horrible won’t update there website with current times constantly switch closing times and cancel your order last second without a warning makes you waste all your time
Atmosphere: 1
Food: 1
Service: 1
The customer service is excellent, and the restroom is clean.
Atmosphere: 4
Food: 4
Service: 4
It's expensive junk food
Shoutout to Daniel working in the drive thru, incredibly kind guy and amazing service. I came up a few bucks short and he took care of it himself.
We had not eaten at a Taco Bell in over a year, and it was delicious. The food was fresh, hot, and filling!
Loading...