The Cheesecake Factory

1800 Galleria Blvd #1166, Franklin
(615) 503-9726

Recent Reviews

BJ Miller

We were seated quickly but didn't know who our server was for 20 mins at least. Horrible service. Once we knew who our server was, she did a good job. Most likely won't be back though.

Atmosphere: 4

Food: 5

Service: 2

Recommended dishes: Cheesecake

Juliette Leidel

Shepherd’s pie should be renamed garlic pie. I’m a garlic fan, but this is too much. The garlic was so overpowering that I could hardly eat my dish.Our server was great, but the food service was very slow. That was the second time in two months that it took an excessive amount of time for food to be served. On that note, the free bread is good. Their cheesecake is great. It all averages out to a 3.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Mashed Potatoes, Key Lime Cheesecake, Fish Tacos, Cheesecake

Ken Cowan

A little pricey, but really good !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mashed Potatoes, Key Lime Cheesecake, Cheesecake, Hamburger

Richard Chappell

The waitress was fun. She was kind, knowledgeable and friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fish and Chips

Adrianne Crafton

On April 5th, I celebrated my birthday night with my family!! It was a wonderful night & we enjoyed the Crab Wontons & The Fried Mac & Cheese Bits , those were really good. I did the Spicy Chicken Sandwich, my favorite. I love their White Chocolate Raspberry Cheesecake YUM ?

Atmosphere: 5

Food: 5

Service: 5

Adrienne Mays

The food, service and atmosphere was Great!!!??

Atmosphere: 5

Food: 5

Service: 5

Vickie Meseke

Love that they are so attune to dietary needs! Gluten Free@

Atmosphere: 5

Food: 5

Service: 5

Laura Brinton

Not very good. Everything tastes the same. I could be the chef here. That's no compliment, because I can't cook.

Atmosphere: 2

Food: 2

Service: 2

T Jones

Great service food and atmosphere. Cooked fresh and always the best dessert

Atmosphere: 5

Food: 5

Service: 5

Aunjela Latham

Had a great date night here and loved the food! Never a disappointing time at the factory ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Eggroll Sampler, Godiva Chocolate Cheesecake, Cheesecake

Noah Cooper

WE SPENT 87 DOLLARS!!! The reason I'm rating the food a 1 star is because I sat here for an entire hour and as I'm writing this I STILL HAVE NOT GOTTEN MY FOOD!!! I have NEVER waited so long for food in my entire life!! I would have gone home and cooked my food!!! Terrible waitress service didn't check on us but twice within the hour and a half we were here. Took the first half hour to get drinks and an appetizer. God awful service man. They weren't busy either which just makes this even more embarrassing for the company. I will not eat here again and do not recommend it to people who are actually hungry and want to get served their food.

Atmosphere: 5

Food: 1

Service: 1

Paul Nicholson (pwnicholson)

The most bland food I've ever paid so much for.

Atmosphere: 2

Food: 2

Service: 4

Mark R. Taylor

NO BIG TRUCK PARKING

Dana Sullivan

Love the skinny menu. I had the steak medallions and really enjoyed all the flavors. Our server was great but very noisy atmosphere.

Atmosphere: 3

Food: 4

Service: 4

Nicole Rodgers

Service was VERY slow. Some other tables turned twice before we received our meal. Food not prepared as requested.

Atmosphere: 4

Food: 5

Service: 5

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