The Coffee House at Second and Bridge

What a great coffeehouse to spend a fall day at (although it was so hot it didn't feel like fall!) They had a great selection of drinks and their specialty drinks were Gillmore girls inspired! I got the s'mores latte and it was incredible. The atmosphere inside is super unique as it is literally a house turned into a coffee shop! If you are visiting Franklin this is a must stop for sure.

Parking: Lots of spots available across the street. They are paid

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Toffee Latte, Maple Cinnamon Latte

The Coffee House at Second and Bridge will always hold a special place in my heart because this is where my sweet family hosted my Bridal Shower. We rented the front room & it was the sweetest time spent with family and friends. The ambience was so peaceful & the coffee was delicious. It was spacious enough to host 12 of us around the table & my heart was so full! I highly recommend this sweet space not just for a coffee break but also for your intimate event! Thank you!

Atmosphere: 5

Food: 5

Service: 5

Would recommend

Atmosphere: 5

Food: 5

Service: 5

This place is great. Best Cuban (drink not sandwich ;)) in town! The food was yummy, and the service superb. Can’t wait to go back!

Dietary restrictions: For those with a gluten allergy, they offer GF bread - not listed on the menu.

Atmosphere: 5

Food: 5

Service: 5

Great little coffee spotting hang out or get some work done.

Atmosphere: 5

Food: 4

Service: 5

Cute and cozy coffee house! They had a pretty broad menu for some to go deli/bakery items and also some sit in brunch and lunch food too. I had the American breakfast and my husband had the turkey blt sandwich. Both were tasty and balanced and came out to us super quick! The smores late was AMAZING. Free parking along the street side and they had ample seating inside and on the patio as well. All in all, a super cute place to get some Joe and good food!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Drip Coffee, Sandwich, American Breakfast

Stopped by with my brother before a round of golf. Pancakes were not on the official menu, but they made me two with a cup full of blueberry's on the side. I also purchased a delicious blue berry muffin. The place is very quint with outside and indoor seating. We sat inside due to the pouring rain. All the staff was very friendly and attentive. Water is available for no charge. My brother had a specialty morning coffee that he really enjoyed. He paired that with a breakfast burrito that came with salsa and sour cream. I'm from California and I have never heard this, but I gave the girl who took our order a nice tip and she stated "Sir, this is too much!" The girls were fantastic, friendly, and the food came out in good time. Would come back in a heartbeat-the rain.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Burrito, Drip Coffee

This place is amazing for many reasons! It's cute and quaint while having lots of seating options. The coffee is very well done! But their customer service is exceptional! We were visiting from 7 hrs away and were two hours into our drive home when I realized I left my purse at the coffee shop. Not only was it found and secured but the staff was gracious to work with me so it could be shipped home, saving us 4 additional hours of driving! I can't say thank you enough to the staff!

Great place for a cup of coffee. Excellent food

Atmosphere: 5

Food: 5

Service: 5

Charming and delicious!

A good cafe to work and eat brunch.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Avocado Toast with Fruit, Chicken Salad, Sandwich

EDIT: Coffeehouse responded saying they gave a refund. They did NOT give a refund. Businesses will say whatever they want in retaliation, in an attempt to save their image. Also why do they respond like that? Just scroll and see how they respond to reviews. Rude and disrespectful to customers who did not have good experiences and have the right to share. The food and drink are way too subpar for an attitude like that. Also, yes the double hair issue was more than just bizarre. It was disgusting. To try to blame it on the customer is insane.

Original Review: I like this place and have been a couple of times. However, I have always felt weirdly uncared for. Subtle racist vibes. I never really felt welcomed but I thought maybe I was overthinking it. Recently, I went and there was a long piece of hair inside my bagel. Gross, but accidents happen. I nicely asked for it to be made again. I wasn’t offered a refund or gift card or anything of the sort. Received the new one. There was a hair inside, AGAIN. I told one of the servers about it and they went to get me another one. I was very nice about it. No refund, no gift card. Not really any apologies either. Third one came out and the manager firmly told me no one had that hair color in the back. Practically insinuating it was my hair that somehow fell off my head and shimmied its way into the bagel sandwich. I was very upset, but still—didn’t say anything. Then, I overheard a worker with another customer next to me. She was telling the customer how they have to make new pancake batter (probably because there’s hair in it) so, “Here’s a gift card for your wait.” So a wait gets a gift card, but a health code violation made twice, does not. That’s the treatment you get here if you’re not pasty white. Will not be coming again.

Atmosphere: 1

Food: 1

Service: 1

Simply love the charm of this places with great coffee and amazing crepes! A local favorite for YEARS

Beautiful space, delicious food and coffee. I cannot wait to go back and try more. The staff works fast and efficient to get guests their orders.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Sugar Crepe

The woman over the phone was extremely rude to me. Had an attitude as soon as she answered the phone when all I had was one question. Work on your customer service over the phone or find someone else to answer it. 10/5/24 1:40pm

Service: 1