Umi Japanese Restaurant

4000 Hughes Crossing #100, Franklin
(615) 435-3418

Recent Reviews

Marco V.

Been here twice and both times food has been amazing. Just happy we found good sushi.

Jenni Hoover

This restaurant is located in the Berry Farms mixed use complex. It is known for being walkable, as everything is centrally located. Umi did not disappoint! Portions are fair, and if you can't decide - the bento boxes are AH-MAZING!! Teriyaki beef is ?!Parking: Parking is limited on the street, store- front side, but there is ample parking behind.Wheelchair accessibility: It is wheelchair accessible.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Tempura, Beef Teriyaki

Allie L.

Great service, had a stir fried chicken on cast iron skillet. Very hot and tasty. Great service. Very Americanized. Not sure if we will stay in Ocala Fla. again But we were grateful for stop.

David Harrison

Wow!Umi has gone down hill so bad. We waited 30 minutes to place an order inside on a Monday night. They only have 2 servers and 1 of them is spending all her time bagging to-go orders. There are at least 4 people waiting on to-go. One person just left. We have been coming here for 10 years or more. This is ridiculous. We will never come here again.

Atmosphere: 2

Food: 4

Service: 1

Clarke H.

Our server was Sage, and she was very welcoming and kind.. great customer service. We really enjoyed our food and the atmosphere here is very nice. The food is not only great, but it's also not overpriced like a lot of places in Franklin/Nashville.

Bin Diaz

Typically I love trying up new things but because the Mexican restaurant next door was full we gave this a try and unfortunately I had high hopes and that is what betrayed me lolI am not sure if yall would agree with me and you might think it's great, that's totally fine give it a go. The place was crowded and we had to wait 15 min to get seated and another 15 min just to take our order. I also felt the food was bland and with no different from any other place, nothing special but yet a bit pricey.Would I come back? Probably not but I hope it can improve from here on now.

Atmosphere: 2

Food: 2

Service: 4

J W.

Came in at lunch to buy a gift card for my mother. They were not busy and seemed to be at 30% capacity. A woman from the very back of the restaurant said something at a very low volume and I couldn't hear her so she went in the back. I waited for her to come back out but she never did. I went across the street to buy a gift card at Tito's and they were so kind and took care of me right away and they were super busy. When I went back over to Umi, the same woman said something from the very back of the restaurant again. She never walked up front to greet me or anything. I explained to her that I couldn't hear what she was saying and she repeated herself a tiny bit louder and asked how many. I told her I wanted to buy a gift card and she seemed irritated. So I went to the back and explained to her that it was hard to hear her what she was saying all the way up front. I guess in a way I was gently suggesting that she walk up there and speak to guest when they walk in. She seemed annoyed even though I said it politely. She told me they don't have a hostess at lunchtime. I completely understand that but customer service is key in the industry and greeting a customer should be the bare minimum when you have someone new walk in your door. I even apologized to her for irritating her although I'm not sure what I did to irritate her. I don't even want to give this gift card to my mother. This was a terrible first experience with this restaurant but in all fairness I did not eat the food. So keep that in mind when considering my one star review. It is only based on my experience as described above.

Summer H.

Nigiri was spot-on! Scallops, Amaebi, and Ikura were so fresh and tasty. Sushi rolls were fine. I found that eel sauce on Spider roll was really salty and overpowering everything though. Other than that, everything was great. Service was excellent.

Atmosphere: 4

Food: 4

Service: 5

David L.

I am glad to have a good sushi restaurant closeby. My favorite sushi roll of theirs is their 3M roll.

Lisa G.

We went with a group of 8 on a Friday night... we waited about 45 minutes to be seated which is expected with a group on a weekend. The food was yummy... service was good... overall good experience!! Will be back!

Rose L.

This place has my fav Kalbi and deep fried squid. Service was great and nice and friendly people.

Chom A.

I'd say that I found this restaurant by accident. I went to a sushi place by my work in Nashville but they were closed without notice. I really wanted sushi after a long day at work. I searched for sushi places nearby but they were like 5-8 miles away. Most of them were in downtown Nashville. I decided to go home. Then, I thought about Whit's frozen custard. I pulled into the parking lot hoping that there'd be a sushi restaurant in this area and yes! I found Umi! How did I miss this sushi spot for years? I normally just get Whit's and then, drive away. Nigiri was spot-on! Scallops, Amaebi, and Ikura were so fresh and tasty. Sushi rolls were fine. I found that eel sauce on Spider roll was really salty and overpowering everything though. Other than that, everything was great. Service was excellent.

Joey R

Umi had been highly recommended as the best sushi so I had expections. I still like my favorite sushi place better. ;) No white tuna on the menu which is my favorite. They could be a lot more creative with the menu. Had an enjoyable lunch though and glad I tried it.

Jennifer B.

My family and I really love going to Umi! Our daughters don't eat sushi, so they get tempura and love it! The sushi is super good!

BNC *

Congratulated my son on his 16th birthday. The staff brought cookies. Very nice!

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