Wendy's
1313 Murfreesboro Rd, Franklin
(615) 721-7107
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Always the best decorations for every holiday. Whoever decorates it does an amazing job!! Food is always great!
Atmosphere: 5
Food: 5
Service: 5
Always the best fast food for breakfast
Atmosphere: 4
Food: 5
Service: 4
Inside was clean and really nice. Love the Christmas decor!
Its food
Atmosphere: 3
Food: 3
Service: 3
The girl at the window obviously hates her job - she made that evident at the intercom and the window.... don't know how she still has a job here honestly with her dreadful attitude
Service: 1
I love using the app
Atmosphere: 3
Food: 5
Service: 4
Nadiya has a NASTY DO NOT WORK IN PUBLIC ATTITUDE! I was missing items, cold food, NASTY ATTITUDE FROM NADIYA! She has 0 customer service skills. No hospitality, willing to be coached, does not listen to customers, body language, and again her attitude is very ugly. I'LL NEVER GO BACK. The food also tasted like leftovers for the homeless.
Atmosphere: 1
Food: 1
Service: 1
Service is good but almost always out of baked potatoes and not the slightest care in the world(most of the staff is good and kind) But allso don't always make the sandwich the way one requested it (like no lettuce or tomato) amd they quickly walk away from you to ignore what you said about it. Takes alot of back and forth to get it resolved. Overall good service.
I come here every weekend (Friday- Sunday) and order the samething every morning and lately when I come, I notice they do not give me a receipt and my order is all wrong. I noticed how they look at me and I’m sure it’s because of my head wrap. I order a large my Drink is a large, but my meal is always a smile and they constantly makes me wait or give me cold food. To know many people who work for Wendy’s I know this is not right and they need to do better and I will not spend my money here no longer
Atmosphere: 1
Food: 2
Service: 2
The young lady in drive thru was rude and disrespectful. My husband asked for two junior bacon meal deal, we were charged 12.12 for one junior bacon meal and one single burger we asked where was the rest of our food, she said it was in the bag and next she quoted and said he'll naw next time to my husband. We did not understand what she was talking about but she was disrespectful and disappointed that these kids do not respect their elders
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Service was awful. Staff were rude. Order was wrong. Go to a different Wendy’s or McDonald’s
Service: 1
Good food, friendly staff
Atmosphere: 5
Food: 5
Service: 5
This has got to be my favorite Wendy's by far! Not only did I get amazingly fresh and delicious food, but the man who took my order spoke the gospel loud and proud while worship music played in the background. They fed my stomach and my soul! I will no doubt drive an hour out of my way to visit again. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
From the moment I pulled up to the drive thru n she spoke through the intercom! I should have just left! I thought I was overreacting!! Nope not at ALL!! She was very unprofessional at the intercom! The cashier's customer service is/was horrible!! I don't know if she was having a bad day or what!?!? There's no EXCUSE for horrible customer service when you chose to become a cashier at a restaurant! Unfortunately u will see customers ALL DAY long!! Its a part of ur job description. If ur having a bad day! Stay at home don't take it out on paying customers! I won't be back to this one!
Food: 1
Service: 1
Fantastic customer service! The manager Terry was exceptional!!! Although he was short handed he still delivered fresh, hot food with kindness, patience, and a smile! Thank you and your team!!!
Atmosphere: 5
Food: 5
Service: 5
Loading...