Wendy's

2050 Mallory Ln, Franklin
(615) 472-8897

Recent Reviews

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Tami Rogers

Fast food is not in the name. Poor girl working the cashier by herself. 30 min with 4 people in front of us to order and get our food.

Atmosphere: 3

Food: 3

Service: 1

Rich Hopkins

Food wasn't settling very good both times I ate there.
Overall, I like their fries and chocolate frosties.
They have been decent in years past. But semi to have made their burgers smaller.

In a pinch, it's ok.

Atmosphere: 3

Food: 3

Service: 3

Amanda Corwin

Super friendly people

Atmosphere: 5

Food: 5

Service: 5

Tanner

They stop serving before they close, but they won't tell you and will do all they can to ignore you

Jannifer Matthews

Consistently the same.

Atmosphere: 5

Food: 5

Service: 5

Josh

The chefs at this location are always on their A-game, and the drive-thru staff are also very kind and understanding.

Food: 5

Service: 5

hello brain

Great place to eat. Food was very tasty. The employees were very nice. Good prices on the food. Restaurant and bathrooms were very clean.

Atmosphere: 5

Food: 5

Service: 5

Kristin

Waited in drive thru for over ten minutes without moving. Line backed up, left without ordering. Must have been short staffed or something

Service: 1

Tiffany Kelley Rayborn

Why does my chicken (Classic Chicken Sandwich) taste like it's old and without a hint of heat? I'm so disappointed that the night crew serves such poor quality food?! Then they do not give a receipt (I forgot to ask for it and should not have to) so that I'll have the information to provide a proper review. Corporate officers should make unannounced visits to their businesses during non-business hours to see exactly what the customer is receiving.
Visited 02/02/25 at about 9:20 pm CST.

Food: 1

Recommended dishes: Chili

Kenyatta Demonbreun

I enjoyed a simple meal!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili, Jr Cheeseburger

Reggie E

clean restaurant, good service, good food, love Wendy’s, chili, family bucket!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili

Michael “STROKER” Stokes

Large bowl of chili on a cold day of construction work. 490 satisfying calories for $4.31 tax included. It's Franklin so it goes without saying, but I'll say it anyway. The bathrooms and restaurant were immaculate.

Atmosphere: 5

Food: 5

Service: 5

Nikki Crutchfield

Im not the type to leave reviews. But this place is TRASH. the customer service SUCKS! They are rude!

Im in the drive thur line, the lady asked very rudely how many people are behind me huffing because they are busy. You hear loud music in the background.

I get the the window. They already had my food ready, they were fast getting my food! I said thanks. The lady said, yea okay hunny. Then, she shut the window in my face...

Karen Rice

Drive through was friendly and efficient

Food: 5

Service: 5

Recommended dishes: Nuggets

Joe Linton

Always the best Wendy’s, the employees are excellent

Atmosphere: 4

Food: 5

Service: 5

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