Waited in drive thru for over ten minutes without moving. Line backed up, left without ordering. Must have been short staffed or something
Service: 1
Tiffany Kelley Rayborn
Why does my chicken (Classic Chicken Sandwich) taste like it's old and without a hint of heat? I'm so disappointed that the night crew serves such poor quality food?! Then they do not give a receipt (I forgot to ask for it and should not have to) so that I'll have the information to provide a proper review. Corporate officers should make unannounced visits to their businesses during non-business hours to see exactly what the customer is receiving. Visited 02/02/25 at about 9:20 pm CST.
Food: 1
Recommended dishes: Chili
Kenyatta Demonbreun
I enjoyed a simple meal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Jr Cheeseburger
Reggie E
clean restaurant, good service, good food, love Wendy’s, chili, family bucket!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili
Michael “STROKER” Stokes
Large bowl of chili on a cold day of construction work. 490 satisfying calories for $4.31 tax included. It's Franklin so it goes without saying, but I'll say it anyway. The bathrooms and restaurant were immaculate.
Atmosphere: 5
Food: 5
Service: 5
Nikki Crutchfield
Im not the type to leave reviews. But this place is TRASH. the customer service SUCKS! They are rude!
Im in the drive thur line, the lady asked very rudely how many people are behind me huffing because they are busy. You hear loud music in the background.
I get the the window. They already had my food ready, they were fast getting my food! I said thanks. The lady said, yea okay hunny. Then, she shut the window in my face...
Karen Rice
Drive through was friendly and efficient
Food: 5
Service: 5
Recommended dishes: Nuggets
Joe Linton
Always the best Wendy’s, the employees are excellent
Atmosphere: 4
Food: 5
Service: 5
Mx5_enigma __
Usually okay but today was different. Food was dead cold. Paid $16 for a completely inedible meal.
Food: 1
Ford Mustang
Only thing they were able to get correct was the drinks.
Costumer service is the worst. We had to go inside from the drive through to pick up our order because they wouldn’t bring it out. Messed up our order. Then the employees started arguing between themselves yelling profanity. Very messy staff, on their phone, wearing airpods. Only two employees were nice and actually had manners and costumer service.
Atmosphere: 1
Food: 3
Service: 1
Jared Seaton
I've given this location my last chance. The dining room is never open. The service is slow, understaffed (even for a drive thru only). The food was good, saving grace.
Atmosphere: 1
Food: 3
Service: 2
Miranda Williams
Pulled up at 11 30 everyone was outside smoking and told me they were closed yet had a sign they’re open till midnight??
Service: 1
Aurelia Blount
I haven't had Wendy's in a while and decided to go after work. Idk If it's across the world BUT WTH happened to the burgers?! Did the company literally shrink the burgers and increase the prices? I felt like my biggie bag meal was a kid's meal. ??♀️????
Atmosphere: 5
Food: 1
Service: 5
Sergey B
Walked in into open lobby and than lady said thry are closed only drive true is open...junk place
Waited in drive thru for over ten minutes without moving. Line backed up, left without ordering. Must have been short staffed or something
Service: 1
Why does my chicken (Classic Chicken Sandwich) taste like it's old and without a hint of heat? I'm so disappointed that the night crew serves such poor quality food?! Then they do not give a receipt (I forgot to ask for it and should not have to) so that I'll have the information to provide a proper review. Corporate officers should make unannounced visits to their businesses during non-business hours to see exactly what the customer is receiving.
Visited 02/02/25 at about 9:20 pm CST.
Food: 1
Recommended dishes: Chili
I enjoyed a simple meal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Jr Cheeseburger
clean restaurant, good service, good food, love Wendy’s, chili, family bucket!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili
Large bowl of chili on a cold day of construction work. 490 satisfying calories for $4.31 tax included. It's Franklin so it goes without saying, but I'll say it anyway. The bathrooms and restaurant were immaculate.
Atmosphere: 5
Food: 5
Service: 5
Im not the type to leave reviews. But this place is TRASH. the customer service SUCKS! They are rude!
Im in the drive thur line, the lady asked very rudely how many people are behind me huffing because they are busy. You hear loud music in the background.
I get the the window. They already had my food ready, they were fast getting my food! I said thanks. The lady said, yea okay hunny. Then, she shut the window in my face...
Drive through was friendly and efficient
Food: 5
Service: 5
Recommended dishes: Nuggets
Always the best Wendy’s, the employees are excellent
Atmosphere: 4
Food: 5
Service: 5
Usually okay but today was different. Food was dead cold.
Paid $16 for a completely inedible meal.
Food: 1
Only thing they were able to get correct was the drinks.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Costumer service is the worst. We had to go inside from the drive through to pick up our order because they wouldn’t bring it out. Messed up our order. Then the employees started arguing between themselves yelling profanity. Very messy staff, on their phone, wearing airpods. Only two employees were nice and actually had manners and costumer service.
Atmosphere: 1
Food: 3
Service: 1
I've given this location my last chance. The dining room is never open. The service is slow, understaffed (even for a drive thru only). The food was good, saving grace.
Atmosphere: 1
Food: 3
Service: 2
Pulled up at 11 30 everyone was outside smoking and told me they were closed yet had a sign they’re open till midnight??
Service: 1
I haven't had Wendy's in a while and decided to go after work. Idk If it's across the world BUT WTH happened to the burgers?! Did the company literally shrink the burgers and increase the prices? I felt like my biggie bag meal was a kid's meal. ??♀️????
Atmosphere: 5
Food: 1
Service: 5
Walked in into open lobby and than lady said thry are closed only drive true is open...junk place
Atmosphere: 1
Service: 1
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