Zaxbys Chicken Fingers & Buffalo Wings

Name: Zaxbys Chicken Fingers & Buffalo Wings
Address: 1201 Murfreesboro Rd, Franklin, Tennessee, 37067, US
Telephone: (615) 790-0210
Price range: $
Rating: 3.5

$ • Chicken, Fast Food, Chicken Wings

Hours:
1201 Murfreesboro Rd, Franklin
(615) 790-0210

Menu Order Online

About Zaxby's

Zaxby's Chicken Fingers & Buffalo Wings is a restaurant that has received mixed feedback from customers. Some have reported a decline in quality over the years, with smaller portions and less flavorful chicken. Orders may be prone to mistakes, especially when customizations are requested. Additionally, customers have been charged for basic supplies, such as plastic silverware and plates, which can be an added surprise. Recent reviews mention that the new quesadillas are not great, just fried chicken strips in a tortilla with a little cheese, which is typical for a chicken place. However, many customers enjoy the Zax sauce, calling it "life," while finding the rest of the food to be just average. First-time visitors have been pleased with the food and appreciated the polite, patient employees helping them decide what to order. Some customers have experienced longer wait times, like waiting about 10 minutes at the drive-thru, but still found the food to be pretty good, despite soggy or cold fries. One complaint notes being charged for plastic silverware and plates for a catering order, even after spending nearly $1000 at the location in a month, which was considered unfair since other locations do not charge for these basic supplies.