Zaxbys Chicken Fingers & Buffalo Wings
1201 Murfreesboro Rd, Franklin
(615) 790-0210
Recent Reviews
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In the middle of a rush Stephanie went above and beyond for me and I appreciate it! Give her a raise;)
Atmosphere: 5
Food: 5
Service: 5
A sad excuse for a Zaxby’s. We’ve been to several and this one is the worst by far! Employee seemed confused when taking our order, I didn’t receive buffalo sauce on my salad with buffalo glazed chicken. 🤦🏻♀️ My husband received a spoonful of coleslaw for his side..pictured below before he ate any of it.
Atmosphere: 2
Food: 3
Service: 2
Oh wow the flavors just melt in your mouth
Atmosphere: 5
Food: 5
Service: 5
The new quesadillas aren't great. It's what you would expect of a quesadilla from a chicken place. The same fried chicken strips thrown in a tortilla with a little cheese.
Zax sauce is life though. The rest is mid.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chicken Finger Plate
Food is great there.
Atmosphere: 5
Food: 5
Service: 5
It was our first time trying Zaxbys & we were very pleased with the food. The employees were polite & patient with us as we were making our decisions on what to order. We'll definitely stop there again next time we're in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Finger Plate, Crinkle Fries, Chicken Fingerz, Extra Sauce, Chicken Fingers and Fries
The food is absolutely horrible here.
It's only a matter of time that this location will definitely be shut down UNLESS someone comes in and does a complete turn around with new staff. Whoever is runing this location has done a very poor job training the employees and making sure that they abide by basic restaurant do's and donts. The chicken for the sandwich might be some what warm but the bread is hard and stale.. and that's the kind of sandwich I got when they had to remake an error🤯 my daughter's fries were hot but my husband's were extremely cold and hard. Extremely past the point of needing to be thrown away.
It was shocking the amount of stale and cold items we got in just that one order. Our first time ordering there and obviously our last
Atmosphere: 1
Food: 1
Service: 3
Great value
Atmosphere: 5
Food: 5
Service: 5
i always have the SAME food but decided to TRY the NEW ITEM...REALLY TASTY😋😋😋
Atmosphere: 5
Food: 5
Service: 5
Food is good. Clean restaurant and great service!
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
I sat at the drive thru speaker for 7 minutes & there was maybe 2 customers in the store so no reason for a long wait then the employee was rude. Then I had to turn around & go inside bc I was missing items & the girl at the front had a HORRIBLE attitude!!!
Atmosphere: 1
Food: 4
Service: 1
Food was so good, staff were very friendly and place was mostly clean
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Fingers and Fries, Signature Chicken Sandwich Combo
Delicious, as always! Very nice server at the drive thru.
Atmosphere: 5
Food: 5
Service: 5
Unfortunately food was cold. First time having that issue at a Zaxby's
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Boneless Wings Meal
Fast service but the chicken is salty and not as good lately.
Atmosphere: 3
Food: 4
Service: 5
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