Went through the drive thru,Waited for more than 10 minutes for my food, nobody in front of me only 2 people inside. Finally got my order, ask for Arby's sauce and horsey sauce got none. Parked my car and went inside, no one at counter, girl in the back look straight at me, I said excuse me I didn't get my sauces when I got my order in the drive thru, she turned and walked away. Finally I got another girls attention, told her I needed both sauces, she grabbed a double handful and slammed them on the counter and said nothing, I took them and left, got to my car and no horsey sause, went back in, nobody at the counter again so I went and got some in the cups that you use in the restaurant and got my sauce. I pay good money and expect decent food and service, this was the worst I've had and the worst attitudes I've seen in a long time. I expect more than this from Arby's since I have been a customer for a long time. Rediculious! I praise places that give good service but I'm going to tell the public on those that don't. Rant over!
Atmosphere: 1
Food: 2
Service: 1
penny hampton
Stopped by to purchase the ham and cheese sandwich. I usually don't complain about fast food but I have to say something about these sandwiches. I am so disappointed. I'm posting what the sandwich is advertised to be. And then showing what we got.
Michael Richardson
Decent Ham and Swiss but the fries and the sandwich were a little colder than normal. The lobby was super clean and the crew very friendly. The 2 for $7 pricing is what keeps me coming back to these establishments. It's hard to pass up.
Atmosphere: 5
Food: 3
Service: 5
Kenneth Conklin
Always love some.good mood ood
Atmosphere: 5
Food: 5
Service: 5
David Tarry
Very Good food.
Atmosphere: 4
Food: 4
Service: 4
Marc Rudzinski
Complaints come easy, but I want to give compliments when they are due. We usually have a good experience here, and tonight was no exception! The young man working drive thru was great! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Ethan White
Teresa I wish I new her last name but . I bet she's super awesome to work with she was super nice to me and dad while we was ordering she brought us our food even asked if we needed anything extra afew time super nice I recommend her anytime
Was absolutely horrible. The chicken sliders I got were old kids chicken bites, not even chicken strips like they're supposed to be. The chicken bacon Swiss sandwich I got was cold, the cheese not even melted. Fries tasted like they sat in the pan for an hour. The coke I got was flat. I'd give them a 0 star if I could. I usually love Arby's but this is just terrible quality. The drive thru worker was very nice though.
Absolutely FREEZING every time we come in here. It’s in the 40’s outside and they have the ac on. We asked to have it warmer and it was ignored.
Atmosphere: 1
Food: 4
Service: 2
J & C Henderson
First time eating at this location….the service is what I call awesome. Cashier/ counter person was polite and friendly ( I think the receipt said Teresa ? ). The place was extremely clean and the food is what I expected from an Arby’s.
Hot food is hot. Employees are friendly.
Went through the drive thru,Waited for more than 10 minutes for my food, nobody in front of me only 2 people inside. Finally got my order, ask for Arby's sauce and horsey sauce got none. Parked my car and went inside, no one at counter, girl in the back look straight at me, I said excuse me I didn't get my sauces when I got my order in the drive thru, she turned and walked away. Finally I got another girls attention, told her I needed both sauces, she grabbed a double handful and slammed them on the counter and said nothing, I took them and left, got to my car and no horsey sause, went back in, nobody at the counter again so I went and got some in the cups that you use in the restaurant and got my sauce.
I pay good money and expect decent food and service, this was the worst I've had and the worst attitudes I've seen in a long time. I expect more than this from Arby's since I have been a customer for a long time. Rediculious! I praise places that give good service but I'm going to tell the public on those that don't. Rant over!
Atmosphere: 1
Food: 2
Service: 1
Stopped by to purchase the ham and cheese sandwich. I usually don't complain about fast food but I have to say something about these sandwiches. I am so disappointed.
I'm posting what the sandwich is advertised to be. And then showing what we got.
Decent Ham and Swiss but the fries and the sandwich were a little colder than normal. The lobby was super clean and the crew very friendly. The 2 for $7 pricing is what keeps me coming back to these establishments. It's hard to pass up.
Atmosphere: 5
Food: 3
Service: 5
Always love some.good mood ood
Atmosphere: 5
Food: 5
Service: 5
Very Good food.
Atmosphere: 4
Food: 4
Service: 4
Complaints come easy, but I want to give compliments when they are due. We usually have a good experience here, and tonight was no exception! The young man working drive thru was great! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Teresa I wish I new her last name but . I bet she's super awesome to work with she was super nice to me and dad while we was ordering she brought us our food even asked if we needed anything extra afew time super nice I recommend her anytime
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brisket Sandwich
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Curly Fries, Double Turkey Bacon Club, Cheese Sticks, Mozzerella Sticks, Arby's Signature Sandwiches, Chicken Bacon Swiss Sandwich, Roast Beef, Chicken Tenders 3 Ea, Double Beef 'N Cheddar
Was absolutely horrible. The chicken sliders I got were old kids chicken bites, not even chicken strips like they're supposed to be. The chicken bacon Swiss sandwich I got was cold, the cheese not even melted. Fries tasted like they sat in the pan for an hour. The coke I got was flat. I'd give them a 0 star if I could. I usually love Arby's but this is just terrible quality. The drive thru worker was very nice though.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Absolutely FREEZING every time we come in here. It’s in the 40’s outside and they have the ac on. We asked to have it warmer and it was ignored.
Atmosphere: 1
Food: 4
Service: 2
First time eating at this location….the service is what I call awesome. Cashier/ counter person was polite and friendly ( I think the receipt said Teresa ? ). The place was extremely clean and the food is what I expected from an Arby’s.
Atmosphere: 5
Food: 4
Service: 5
Very fast service and nice people
Food: 5
Service: 5
Tasty burger’s and the lady attendant is so kind
Atmosphere: 5
Food: 5
Service: 5
Slowest place on earth
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Roast Beef
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