Excellent food and customer service in a nice atmosphere. Everyone we encountered was extremely attentive. Definitely will be returning to try other food offering!
Atmosphere: 5
Food: 5
Service: 5
cocoatrip
Chicken and waffles 😋😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Eggs Benedict, Biscuits and Gravy
Farris Gillotti
Went in for lunch watched people served that came in after us. Set there our entire lunch break waiting on food that wasnt coming. Order was lost. Told them to make it to go. $49.00 for 3 13.50 meals will not be goin back. Took 1 hour to get food.
Debbi Marine
We had a large group at 9 am on Saturday morning. It was crowded, but the service was fast snd the food was very good. This was a first time visit for 1/2 of our group. We’d definitely return!
Kid-friendliness: Lots of options for the little ones.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Casserole, Avocado Toast, French Toast, Belgian Waffle, Blueberry Pancakes, Biscuits and Gravy
Kayla Anderson
To be a new place it was dirty looking inside. Walls had black marks and food splatter when you are standing at the hostess stand. We waited over 45 mins for our food while others who came in later got theirs and done before we got ours. Waitress noticed and asked if we had food yet. Then later when we received our food the meat in the omelette was black and crispy where they rushed it. The waffle was cold. When the presumed to be manager came to the table made it worse. She has attitude from the beginning and offered to send a cinnamon roll to table. We turned down the offer. Her attitude got worse and she would only reply "sweet" to everything we tried to say. We said we were only wanting to make her aware of the situation and did not want a discount or more food. She interrupted and said "sweet" for about the 6th time and walked off with us still talking. We can on assume it was a manager. Everyone else had on black cafe shirts but she had on pink sweat shirt and leggings like someone would wear to lounge around the house. I noticed that they did discount food even though we didn't ask. But attitude was terrible. Very poor customer service from "manager"
Atmosphere: 1
Food: 1
Service: 1
Renee Schebler
First visit to Gallatin location. Food was good, service was a bit slow for them not being overly busy. Feels 'unfinished', not as warm, decor wise, as H'ville location.
Atmosphere: 4
Food: 5
Service: 4
Curtis Harvey
Very noisy and the piped in music only makes it worse.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Eggs Benedict, Flat Bread
MrBink84
Saw on HIP Gallatin a perfect health inspection score and had to check it out. Man oh man glad we did. Stephanie took such good care of us and helped suggest some items off the menu and everything we had was amazing. Can’t wait to try more things on the menu. Met the owners who were so sweet and obvious special ladies. Wish nothing but success for this place, and look forward to coming back many more times!
Atmosphere: 5
Food: 5
Service: 5
Lindsay Joy Bowman
Everything was amazing! Great staff and great menu options. Much better than Keke’s! Prices were great. Kiki’s is corporate owned so support local and come to Cafe 393
Atmosphere: 5
Food: 5
Service: 5
nicholas newton
No to go orders on the weekend. Thanks for letting me wait in line to be told that.
The cooking staff just went to lunch as soon as we placed our order. Good times
A Bell
Really good breakfast. Still pretty new. Surprisingly, not as packed as the Hendersonville location. More affordable than the other breakfast restaurant in town. Lots of parking. A hidden gem.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Toast
l3ig Debo
Everything cooked perfectly 👌. Eggs were a perfect medium well no runny white. The bacon was crisp without being over done. The gravy was good too!
Atmosphere: 4
Food: 4
Service: 4
Bob Sackett
The breakfast items were pretty good. Eggs done properly, and bacon tasted great. We will return again.
Excellent food and customer service in a nice atmosphere. Everyone we encountered was extremely attentive. Definitely will be returning to try other food offering!
Atmosphere: 5
Food: 5
Service: 5
Chicken and waffles 😋😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Eggs Benedict, Biscuits and Gravy
Went in for lunch watched people served that came in after us. Set there our entire lunch break waiting on food that wasnt coming. Order was lost. Told them to make it to go. $49.00 for 3 13.50 meals will not be goin back. Took 1 hour to get food.
We had a large group at 9 am on Saturday morning. It was crowded, but the service was fast snd the food was very good. This was a first time visit for 1/2 of our group. We’d definitely return!
Kid-friendliness: Lots of options for the little ones.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Casserole, Avocado Toast, French Toast, Belgian Waffle, Blueberry Pancakes, Biscuits and Gravy
To be a new place it was dirty looking inside. Walls had black marks and food splatter when you are standing at the hostess stand. We waited over 45 mins for our food while others who came in later got theirs and done before we got ours. Waitress noticed and asked if we had food yet. Then later when we received our food the meat in the omelette was black and crispy where they rushed it. The waffle was cold. When the presumed to be manager came to the table made it worse. She has attitude from the beginning and offered to send a cinnamon roll to table. We turned down the offer. Her attitude got worse and she would only reply "sweet" to everything we tried to say. We said we were only wanting to make her aware of the situation and did not want a discount or more food. She interrupted and said "sweet" for about the 6th time and walked off with us still talking. We can on assume it was a manager. Everyone else had on black cafe shirts but she had on pink sweat shirt and leggings like someone would wear to lounge around the house. I noticed that they did discount food even though we didn't ask. But attitude was terrible. Very poor customer service from "manager"
Atmosphere: 1
Food: 1
Service: 1
First visit to Gallatin location. Food was good, service was a bit slow for them not being overly busy. Feels 'unfinished', not as warm, decor wise, as H'ville location.
Atmosphere: 4
Food: 5
Service: 4
Very noisy and the piped in music only makes it worse.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Eggs Benedict, Flat Bread
Saw on HIP Gallatin a perfect health inspection score and had to check it out. Man oh man glad we did. Stephanie took such good care of us and helped suggest some items off the menu and everything we had was amazing. Can’t wait to try more things on the menu. Met the owners who were so sweet and obvious special ladies. Wish nothing but success for this place, and look forward to coming back many more times!
Atmosphere: 5
Food: 5
Service: 5
Everything was amazing! Great staff and great menu options. Much better than Keke’s! Prices were great. Kiki’s is corporate owned so support local and come to Cafe 393
Atmosphere: 5
Food: 5
Service: 5
No to go orders on the weekend. Thanks for letting me wait in line to be told that.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The cooking staff just went to lunch as soon as we placed our order. Good times
Really good breakfast. Still pretty new. Surprisingly, not as packed as the Hendersonville location. More affordable than the other breakfast restaurant in town. Lots of parking. A hidden gem.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Toast
Everything cooked perfectly 👌. Eggs were a perfect medium well no runny white. The bacon was crisp without being over done. The gravy was good too!
Atmosphere: 4
Food: 4
Service: 4
The breakfast items were pretty good. Eggs done properly, and bacon tasted great. We will return again.
Atmosphere: 4
Food: 4
Service: 5
Always delicious
Atmosphere: 5
Food: 5
Service: 5
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