Chicken Salad Chick

I’m really disappointed with my recent experience at this location. Egg salad has always been my go-to order here — honestly, it’s the main reason I choose Chicken Salad Chick over other lunch spots. So I was shocked to learn that this location has stopped serving it.

What makes it even more frustrating is that other Chicken Salad Chick locations are still offering egg salad, and I wasn’t given a clear explanation as to why it was discontinued here. It felt like the decision was brushed off, and as a loyal customer, that was really disappointing.

Unfortunately, without egg salad on the menu, I don’t see myself coming back to this location. It was the one thing I consistently ordered, and now I can’t get it anymore. I truly hope they bring it back in the future — if they do, I’ll happily return.

Atmosphere: 5

Food: 3

Service: 4

First time trying Chicken Salad Chick. Very pleased with it . Great option over the traditional burgers and grease .

Billy was so rude he has a bad attitude his on something too much caffeine he don’t have patience looks all crazy need some classes for attitude omg need more good vibes

Atmosphere: 1

Food: 5

Service: 1

I stopped in a few days ago for lunch and ordered the chicken salad with grapes, apples and pecans. Well it was more like grape singular, there was literally only 1 large grape cut in half in the middle of my sandwich for the entire sandwich. It was kind of dry as well. The broccoli salad was amazing but it was just my side. I wish I'd have gotten just the broccoli salad. For the name to be chicken salad chick, I expected more of the sandwich. It was my 1st time ever going to this place and I probably won't be back. Id definitely say it wasn't worth the $13.

Atmosphere: 2

Food: 2

Service: 3

I ordered a seasonal salad with a side of lemon basil chicken salad plus a lemon basil chicken salad sandwich with a side of broccoli salad for me and my friend. I told her it wasn’t to go and then said ok yours is to go and the other meal is for here?? I was like huh, no, both are to go. It was very frustrating just placing the order as the girl was not listening, I had to repeat myself several times. I grabbed the food that I was given to go and went home. When I opened the bag, the sandwich and Broccoli salad was missing. The salad was the wrong salad too, plus it was withered and old lettuce with brown edges, withered tomatoes, slimy spinach, it was pretty disgusting. 🤢 I called them and they apologized and said to come back, they would make the food when I got there. I got back over there and told them about the bad quality of the salad and that it wasn’t the right one and that I wanted a refund. The manager said ok, I’ll refund the $ and then I got instant attitude and dirty looks from every employee that worked there. I still got the sandwich and broccoli salad for my friend to eat and that was a mess. Typically, they put the broccoli salad in a cup because of the dressing, they just scooped the salad into a plastic container with the sandwich. He ate 1/2 the sandwich and the other 1/2 was so soggy with the dressing it wasn’t edible. The pickle slice was old and tethered too, it was tossed in the trash. Totally unprofessional and no quality control. They should double check the orders before letting the customer leave. They were not apologetic at all. I will never ever go back to that restaurant. Just ridiculous!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cookies

Love this place but today, 1:00pm and we’re vacuuming the entire dining room! Really? I understand if there’s a spot or two with messy ppl but the entire restaurant and lunch isn’t even over?

Atmosphere: 2

Food: 5

Service: 4

Love CSC

Atmosphere: 5

Food: 5

Service: 5

Medical Rep here, I will never use them again. I called yesterday at 8:30am for a 10:30am delivery request today. The manager said they would be able to make it happen as the doctor's office is 2 streets away. They did not deliver, they did not call, they no showed and after 40 minutes of waiting at the doctor's office I physically went to CSC and they had the order in the back made and just sitting there. There were no apologies, no consideration, no restitution. My total was over $400.

Atmosphere: 1

Food: 1

Service: 1

This is a great place if you are a fan of chicken salad. Every time I go the food is delicious and satisfying. The staff is always friendly and helpful, plus the restaurant is always clean.

Atmosphere: 5

Food: 5

Service: 5

Just received my order from Uber Eats with a very CLEAR receipt printed in store for a LARGE quick chick and regular side of grape salad. Received the small. That is quite a significant difference in cost (not cheap for delivery, mind you) and they can’t take the time to read to make sure they’re sending out the right size.

Service: 1

I came to this restaurant yesterday with my boyfriend and I've never been before so I was unsure of what to get and taking my time. I explained to the lady at the front counter that I had never been here before and instead of offering ideas she just glared at me. She was very rushy, very rude and made me decide on something way too quickly that I was unsure about. I felt unwanted and uncomfortable just being up at the register .Never once did she smile or say thank you. Think when I go back I'll just go to the Hendersonville one, because like most places here in Gallatin people are just rude and unhappy.

Atmosphere: 3

Food: 5

Service: 1

The person I had lunch with had a long hair in their chicken salad. I also ordered jalapeño Holly on my salad and it was the classic chicken salad instead.

Atmosphere: 5

Food: 2

Service: 5

All great except need outside lighting at night. Too dark. Did not feel safe walking to car.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Salad, Fancy Nancy

Staff is super amazing!! Food is delicious! Restaurant was super clean.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Loaded Potato Soup, Chicken Salad Sandwich and Broccoli Salad, Grape Salad, Sandwich, Chicken Salad, Cookies, Fruity Fran

Love it!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grape Salad, Sandwich, Chicken Salad, Fancy Nancy, Fruity Fran