Dutch Bros Coffee
1012 Westgate Dr, Gallatin
(877) 899-2767
Recent Reviews
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Very friendly and seems to enjoy their job. Ordered a tigers blood with reb bull
Atmosphere: 5
Food: 5
Service: 5
I drive a truck and seen this amazing coffee shop on my way to another pickup. I really needed some coffee and breakfast. Stopped in here and the place was just absolutely amazing. They even gave me the sausage egg and cheese waffle for free. It’s very rare that I’m impressed with anything fast food or coffee but Dutch Bros is #1 I just wish I could give them 10 stars. 5 isn’t enough. Thank you to all the wonderful staff at DB for making this Alabama native feel welcome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Golden Eagle
I’m a former Dutch Bros employee from Arizona, so I’m very familiar with the company’s focus on customer connection. Unfortunately, this location has been disappointing from a service standpoint. I’ve visited a few times and each experience has felt increasingly disengaged — minimal eye contact, little to no greeting, and on more than one occasion my order wasn’t confirmed at the window while the employee faced away talking to coworkers.
I understand there’s a learning curve with expanding into a new state, but the coffee alone doesn’t make up for the lack of customer interaction. I’ve only been to this Tennessee location so far, so I hope future visits/other stores reflect more of the Dutch Bros experience I’ve known in the past.
Terrible coffee o my goodness never again
Avery at the HWY 109 / Windsong DB
Has GREAT customer service skills, she is always smiling, greeting, Thanking,
And most of all checks to see if your drink was made the way you like it. You need
An Avery at every DB we will go to this location just because of her!
THANK YOU ! AVERY
Atmosphere: 5
Service: 5
They cannot figure out who showed up in line first and end up letting people in front that just pull up instead of the ones that show up first in the drive-thru. Three cars sitting the in the far left showed up before someone who pulled up in the other lane as the person was taking orders in the far left lane and he rotated to the other lane. Two other cars were sitting before that car pulled up and you were standing right there. If this is policy to go back and forth between lanes needs a revamp.
LOVED THE Halloween coffee... Great drink!!!!!!!
Atmosphere: 5
Service: 5
Absolutely top notch service and products.
I love the friendly, efficient, service they always provide.
Atmosphere: 5
Food: 5
Service: 5
Dutch Bros is my favorite! Best customer service and employees anywhere! ❤️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is my favorite Dutch bros locations my drinks are ALWAYS sooo good. I love all the staff they are always so friendly and fast!! It’s always worth going :)
Atmosphere: 5
Food: 5
Service: 5
Love Love to go here and their coffee is the best around
Kid-friendliness: Drive thru only
Wheelchair accessibility: NA
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone, Orange Cranberry Muffin Top, Caramelizer
My Dutch Bros is AMAZING!!!
Atmosphere: 5
Service: 5
Love this group of youngsters working there. Best personalities- always!
Atmosphere: 5
Food: 5
Service: 5
It was fast
Atmosphere: 5
Food: 5
Service: 5
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