I am taken off some 🌟 because this is a second time I ordered online, and my nachos always missing something, they need to make sure that the order is completed.
Atmosphere: 5
Food: 5
Service: 2
Brian Robertson
I've just about had it with this location. The last few mobile orders I've made were all canceled by the restaurant. A few weeks ago I made a fairly simple order for delivery about an hour before they closed. The app tells me they had accepted the order and started preparing it, but the status never changed. It just kept pushing the delivery time back until it was an hour after closing. I couldn't cancel the order so I had to let the app do it's thing and it eventually canceled it. But no word or message from the store at all explaining what happened. Then today I put in an order and within 5 minutes I got a notification in the app that they had canceled it. I won't be placing anymore orders with this location.
Food: 5
Ashley Hailston
The staff is wonderful and so caring! CHASE, ALEX, RYAN, and Shaniya are so friendly and kind to work with we enjoy eating at this location in particular. They all work so hard and checked on us several times while we were eating to offer refills. I have a complicated modified sandwich order and they always get it right!
Atmosphere: 5
Food: 5
Service: 5
Matthew Gill
I have visited this location a few times and the atmosphere is always so welcoming. They have a fantastic gluten free menu! Thank you for that! The staff is so careful to avoid any cross contamination. I wanted to give a big shout out to Makayla! She has such a wonderful attitude and was super helpful explaining the gluten free options! I highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Caesar Jones
Food is good. The prices go up every week SMH
Atmosphere: 2
Food: 5
Service: 4
Joseph Pittman
Great food and service! Will be back!
Atmosphere: 5
Food: 5
Service: 5
Jeanette Franklin
Just really great food
Atmosphere: 5
Food: 5
Service: 5
Patience Banks
This McAlister's is always a great option for a quick and delicious lunch. The store seems a little smaller than others, but it's still great at accommodating even a large crowd. The food has been consistently good and have no issues with our orders.
Atmosphere: 5
Food: 5
Service: 5
Kirk Smith
Friend staff.
Atmosphere: 5
Food: 5
Service: 4
Matt Trexler
Super friendly staff and great food. Thank you folks for being in Gallatin.
We chose Mcalisters in Gallatin today because I wanted potato salad as a side and not potato chips. We got our order to go and drove 30 minutes home to find no potato salad. Secondly as I neared finishing my sandwich, I noticed mold spores at the end of the bun/roll. I spent over $40 plus a tip and that’s what I got! Called the store back to let them know about the PS and was told I could come back and get the rest of my order. Never again!!!!
Atmosphere: 4
Food: 1
Service: 1
Lauren Wade
We came to eat kinda in a hurry because we're headed to get my oil changed, Alex made sure that we were taken care of very efficiently and was very polite, he has wonderful people skills!
David Williams
Enjoyed all of it. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Steve Merry
Easy in App ordering. Pleasant staff. Fast service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, McAlister's Club
Pam Seligman
Very friendly and polite staff, clean establishment, food just as good as always. Had the Spicey Turkey Club - grab ya some extra napkins. It was sooo good!
I am taken off some 🌟 because this is a second time I ordered online, and my nachos always missing something, they need to make sure that the order is completed.
Atmosphere: 5
Food: 5
Service: 2
I've just about had it with this location. The last few mobile orders I've made were all canceled by the restaurant. A few weeks ago I made a fairly simple order for delivery about an hour before they closed. The app tells me they had accepted the order and started preparing it, but the status never changed. It just kept pushing the delivery time back until it was an hour after closing. I couldn't cancel the order so I had to let the app do it's thing and it eventually canceled it. But no word or message from the store at all explaining what happened. Then today I put in an order and within 5 minutes I got a notification in the app that they had canceled it. I won't be placing anymore orders with this location.
Food: 5
The staff is wonderful and so caring! CHASE, ALEX, RYAN, and Shaniya are so friendly and kind to work with we enjoy eating at this location in particular. They all work so hard and checked on us several times while we were eating to offer refills. I have a complicated modified sandwich order and they always get it right!
Atmosphere: 5
Food: 5
Service: 5
I have visited this location a few times and the atmosphere is always so welcoming. They have a fantastic gluten free menu! Thank you for that! The staff is so careful to avoid any cross contamination. I wanted to give a big shout out to Makayla! She has such a wonderful attitude and was super helpful explaining the gluten free options! I highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Food is good. The prices go up every week SMH
Atmosphere: 2
Food: 5
Service: 4
Great food and service! Will be back!
Atmosphere: 5
Food: 5
Service: 5
Just really great food
Atmosphere: 5
Food: 5
Service: 5
This McAlister's is always a great option for a quick and delicious lunch. The store seems a little smaller than others, but it's still great at accommodating even a large crowd. The food has been consistently good and have no issues with our orders.
Atmosphere: 5
Food: 5
Service: 5
Friend staff.
Atmosphere: 5
Food: 5
Service: 4
Super friendly staff and great food. Thank you folks for being in Gallatin.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We chose Mcalisters in Gallatin today because I wanted potato salad as a side and not potato chips. We got our order to go and drove 30 minutes home to find no potato salad. Secondly as I neared finishing my sandwich, I noticed mold spores at the end of the bun/roll. I spent over $40 plus a tip and that’s what I got! Called the store back to let them know about the PS and was told I could come back and get the rest of my order. Never again!!!!
Atmosphere: 4
Food: 1
Service: 1
We came to eat kinda in a hurry because we're headed to get my oil changed, Alex made sure that we were taken care of very efficiently and was very polite, he has wonderful people skills!
Enjoyed all of it. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Easy in App ordering. Pleasant staff. Fast service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, McAlister's Club
Very friendly and polite staff, clean establishment, food just as good as always. Had the Spicey Turkey Club - grab ya some extra napkins. It was sooo good!
Atmosphere: 5
Food: 5
Service: 5
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