McDonald's

990 Greensboro Dr, Gallatin
(615) 451-7100

Recent Reviews

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Bethany

They really need to change the time they open on Google Maps . Says they open at 4am but they open at 5:30am . Very disappointed I wasn’t able to get food as a pregnant women just wanting food and a coffee early in the morning

Alan Scott

Expensive, burnt, help is terrible worst McDonald’s ever

Food: 1

Bethany Lee

Its really frustrating when you get a mcchicken patty on your chicken biscuit. Waste of money

Atmosphere: 3

Food: 1

Service: 3

Holly Williams (Chris \u0026 Holly)

We stopped in for a quick “fuel up” before heading to the movie theater where the popcorn costs more than my phone bill. We ordered two double cheeseburgers and a McChicken. Used the McDonald’s app — got the McChicken free with points (bless), and the double cheeseburgers were buy one, get one for a buck. So for UNDER $5 we secured more calories than a grown adult should consume in one sitting. Financially responsible? Absolutely. Nutritionally questionable? Also yes.

The service was perfectly McDonald’s. Not rude. Not warm. Just fast and efficient — like they’re training for the drive-thru Olympics and you’re just the next lap.

The McChicken tasted exactly like a classic McChicken should — comforting chaos. The double cheeseburgers? Surprisingly good. Honestly the food seemed as fresh as McDonald’s gets without being legally considered “farm to table.”

We saved money, we ate too much, we survived just fine, and we will 100% be back to do it again.

Atmosphere: 5

Food: 5

Service: 5

Cole Welham

The hours and mobile app say the restaurant is open until midnight, but that’s apparently a lie. Pulled up at 10:55 and was told they don’t take mobile orders after 10, even though the app let me place one. I tried to ask if I can get the deal that I had used in the app and the girl got very short with me and told me they close in 5 minutes. So we just left. No food, and it’ll take up to a week to get a refund. Fix your store hours in Google and on your app.

Atmosphere: 1

Food: 1

Service: 1

Daniel Harrington

The younger girl in there said she would give me buffalo sauce and didn’t

Deidre Nevels

this store is by far the worst one ive ever been to. they have no issue losing a guest with their horrible service. the employees standing on the line in the expeditor area eating ice, drinking drinks, and wont help a guest. you really need new management. I placed a mobile order because I work the next door over, and the app changed my order from mobile walk in to drive thru and refused to allow me to pick up inside because they would have to communicate to their window people that there wasnt a car there. so I just canceled my whole order and they were ok with that. how do you continue to build a business refusing to help a guest when the app glitches? which happens often. I order there daily, sometimes twice a day and now I will drive 15 minutes to the other store to keep from ever giving that store another penny of my money. now I have to wait 1 to 10 days to even get my money back. and I work 100 hours a week for my money. this store is a disgrace

Timothy Paxson

Kids like chicken nuggets not me so much but they're a good price

Atmosphere: 3

Food: 3

Service: 3

Yendi Guerrero

I had ordered through the app , I arrived 3 minutes after ten. When I got there they had told me they were not allowed to take mobile orders after ten . It is actually ridiculous how it doesn’t inform you that they are not allowed to take mobile orders after 10 . A whole trip wasted and I still have to wait 2-3 days for a refund .

K C

Lady was snappy on the intercom and charged me for a sprite instead of adding it to a kids meal.15 mins for a cheese burger and a drink

Food: 2

Service: 1

Tami Mays

I come here at least twice a week but after today, I will never order from this restaurant again. Poor customer service.

Dalton Brown

Claims the hours are wrong and they close at 11pm, however they told us this at 10:45 and then refused to take our order. I’m a combat veteran.

Atmosphere: 1

Food: 1

Service: 1

SKZ Lover

I ordered a sausage McGriddle and there was no sausage in my SAUSAGE MCGRIDDLE and the woman taking my order kept getting it wrong. MCDonalds please do better😔

Food: 1

Service: 1

Scott Crowell

While the breakfast food was made correctly, between the dirty looks going through drive thru or the employees completely ignoring us at the window and walking away, we have had enough of the rude employees and refuse to spend anymore money here.

Atmosphere: 1

Food: 3

Service: 1

CG

My hamburger was so old the bun was crunchy. Old food and they always leave out sauce and extra kids fry.

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