don't order from here. They pass their deliveries off to doordash now so that when it gets messed up, they don't have to deal with it.
Atmosphere: 1
Food: 1
Service: 1
Mike Turner
Ordered 2 pizzas both "well done". One was appropriately cooked correctly. The other was burnt to a crisp. I just wanted it a little more cooked since PJ is typically doughy. Pretty sad because everything was delivered fresh and hot. Please don't send your customers pizzas darker than my car tires -
Food: 1
Service: 4
Connor Thompson
Order two pizzas from this place said it would be ready by 8:18 get here at 8:25 just to be told by some 16 year old kid who’s very clearly high out of his mind glossed over eyes and sluring his words tell me “uhhh yeah that’s gonna be like 30 minutes man” no apology or anything just starred at me I am definitely never coming to this location again my food should not be prepared by a kid high out of his mind on who knows what drugs. What a shame.
Atmosphere: 1
Food: 1
Service: 1
Angie Kinsey
Excellent service. Pizza always as ordered.
Atmosphere: 5
Food: 5
Service: 5
Rhonda Stacy
Pizza was pretty good I got the New York Style Delivery Driver said absolutely no words, I said Hi , thanked him and told him Happy New Year. He couldn’t even utter a word. I’d like to take my tip back
Food: 4
Service: 2
Jeff Cassman
If you want mediocre pizza and really bad service, this is the place for you. The pizzas will be late, they will have a minimum of cheese and toppings will be scarce. The manager has no interest quality control. You're better off withy little Ceasars or frozen pizzas.
Atmosphere: 1
Food: 2
Service: 1
Jessica Fuller
Hands down the worst pizza I’ve ever ordered. My order looked like they scraped up the last ingredients they had to make it!! Use a different location this one is SUPER inconsistent
Food: 1
Julie Neff
Their service to help fix a pizza I can not eat is horrible. I had a large order and one of my special order pizza's is wrong. It happens. But, then I call and they will not replace it. One of my son's and I have a dairy allergy and it was suppose to have no cheese and it has cheese. They say I did not say no cheese when even if I didn't which has never happened before you would think you would want to replace it. Will never order from this store again. They do not care to replace one pizza out of the 6+ pizza's I ordered plus all the other things. Sad and pitiful
Atmosphere: 1
Food: 1
Service: 1
Alex Bonnell
Excellent pizza in record time! Ordered at 7:27 and was at my door at 7:48 ahead of schedule fresh and hot! Impressive considering I used to work in pizza.
Atmosphere: 5
Food: 5
Service: 5
Tracy Kincaid
I ordered a New Yorker pizza with pepperoni and added mushrooms and onions (which I paid for). The problem is they reduced the amount of pepperoni significantly had I just got a pepperoni pizza and the other toppings were sparse, too. It was like I got a one topping pizza but paid for 3. Each topping was about the third of a topping. I wish I had taken a picture because it was very disappointing. You would think that when you add toppings and pay for them, you’d get the normal amount of toppings for each one - not cut them down to essentially be a one topping pizza.
Pizza shows up 15 minutes late which isn't a big deal but it was cold and only cut into six slices. Called the store they acted as if they didn't care. Spoke to a manager only to have her have a bad attitude with me. I guess I'm stuck microwaving and Papa John's tonight. Would not recommend this place.
Atmosphere: 1
Food: 1
Service: 1
Justin Roberson
Very nice people and staff members
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks
Jason Taylor
Between the two Gallatin Tennessee locations. You never know ? which store to order your pizza from. Lately we been ordering from Portland or Hendersonville Tennessee locations. Both have way customer service experience.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Breadsticks, Sausage Pizza
Jesse
Pizza was trash. Crust was half the pizza and hard enough to break a tooth. Will never go back
Atmosphere: 1
Food: 1
Service: 2
Allen Wootwoot
Past 2 visits I ordered 6 pizzas each time and zero of them were cut not just poor cutting absolutely no effort was given didn't even have marks where they even tried. Won't be back EVER!
don't order from here. They pass their deliveries off to doordash now so that when it gets messed up, they don't have to deal with it.
Atmosphere: 1
Food: 1
Service: 1
Ordered 2 pizzas both "well done". One was appropriately cooked correctly. The other was burnt to a crisp. I just wanted it a little more cooked since PJ is typically doughy. Pretty sad because everything was delivered fresh and hot. Please don't send your customers pizzas darker than my car tires -
Food: 1
Service: 4
Order two pizzas from this place said it would be ready by 8:18 get here at 8:25 just to be told by some 16 year old kid who’s very clearly high out of his mind glossed over eyes and sluring his words tell me “uhhh yeah that’s gonna be like 30 minutes man” no apology or anything just starred at me I am definitely never coming to this location again my food should not be prepared by a kid high out of his mind on who knows what drugs. What a shame.
Atmosphere: 1
Food: 1
Service: 1
Excellent service.
Pizza always as ordered.
Atmosphere: 5
Food: 5
Service: 5
Pizza was pretty good I got the New York Style
Delivery Driver said absolutely no words, I said Hi , thanked him and told him Happy New Year. He couldn’t even utter a word. I’d like to take my tip back
Food: 4
Service: 2
If you want mediocre pizza and really bad service, this is the place for you. The pizzas will be late, they will have a minimum of cheese and toppings will be scarce. The manager has no interest quality control. You're better off withy little Ceasars or frozen pizzas.
Atmosphere: 1
Food: 2
Service: 1
Hands down the worst pizza I’ve ever ordered. My order looked like they scraped up the last ingredients they had to make it!! Use a different location this one is SUPER inconsistent
Food: 1
Their service to help fix a pizza I can not eat is horrible. I had a large order and one of my special order pizza's is wrong. It happens. But, then I call and they will not replace it. One of my son's and I have a dairy allergy and it was suppose to have no cheese and it has cheese. They say I did not say no cheese when even if I didn't which has never happened before you would think you would want to replace it. Will never order from this store again. They do not care to replace one pizza out of the 6+ pizza's I ordered plus all the other things. Sad and pitiful
Atmosphere: 1
Food: 1
Service: 1
Excellent pizza in record time! Ordered at 7:27 and was at my door at 7:48 ahead of schedule fresh and hot! Impressive considering I used to work in pizza.
Atmosphere: 5
Food: 5
Service: 5
I ordered a New Yorker pizza with pepperoni and added mushrooms and onions (which I paid for). The problem is they reduced the amount of pepperoni significantly had I just got a pepperoni pizza and the other toppings were sparse, too. It was like I got a one topping pizza but paid for 3. Each topping was about the third of a topping. I wish I had taken a picture because it was very disappointing. You would think that when you add toppings and pay for them, you’d get the normal amount of toppings for each one - not cut them down to essentially be a one topping pizza.
Atmosphere: 4
Food: 2
Service: 4
Restaurantji Recommends
Pizza shows up 15 minutes late which isn't a big deal but it was cold and only cut into six slices. Called the store they acted as if they didn't care. Spoke to a manager only to have her have a bad attitude with me. I guess I'm stuck microwaving and Papa John's tonight. Would not recommend this place.
Atmosphere: 1
Food: 1
Service: 1
Very nice people and staff members
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks
Between the two Gallatin Tennessee locations. You never know ? which store to order your pizza from. Lately we been ordering from Portland or Hendersonville Tennessee locations. Both have way customer service experience.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Breadsticks, Sausage Pizza
Pizza was trash. Crust was half the pizza and hard enough to break a tooth. Will never go back
Atmosphere: 1
Food: 1
Service: 2
Past 2 visits I ordered 6 pizzas each time and zero of them were cut not just poor cutting absolutely no effort was given didn't even have marks where they even tried. Won't be back EVER!
Atmosphere: 2
Food: 2
Service: 1
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