Thin crust super supreme under done crust still soft in the middle
Jasper Midgett
Tried to order pizza could not get one they told me they were out of (((( pan crust)),,, they also told me they were out of onions and green peppers,,,(used to be my favorite pizza place now I'm very disappointed I could not even order one pizza I was probably going to spend more on the order but now I'm ordering from a different pizza place very disappointed,,,(((sincerely JASPER MIDGETT
Recommended dishes: Supreme Pizza
Kronos Omni
Get more help on front end if it is taking you 8 minutes to move 4 customers in your lobby, really really simple. Do it or close, please.
Jasmine Barr
I am solely leaving this review for the lady at the pick upwindow. Every time I have encountered her she has been nothing short of amazing. Her customer service is excellent in a world that no longer values great customer service. Thank you. IDK IF SHE IS A MANAGER BUT IF NOT SHE NEEDS TO BE! THANK YOU MS. JANICE. The pizza was also hot n fresh
Food: 5
Service: 5
Brenda Smith
The best I have had in a long time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza, Cheese Sticks
Bonita J Perry
I can’t rate the food as I was not able to order. I called to set up a pickup for a rather substantial order. I asked what toppings were available and was told, “Mam, I don’t have time for that!” What kind of customer service is that! They just lost what would have been at least a $200 order.
Service: 1
Jacob Hall
Excellent pizza, excellent people, and manager Nathan is the best manager there and does a very good job on keeping the environment good as well as the service. Definitely recommend this place
Atmosphere: 5
Food: 5
Service: 5
Trinity Phillips
First time Pizza Hut let me down. I normally wouldn’t care but I didn’t get a call or anything telling me if they don’t have zero
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: A New Yorker Pizza
Jennifer Kidd
We ordered the bbq chicken and the Supreme pizzas, as well as mild Buffalo chicken wings.Neither pizza was fully cooked. The bbq chicken pizza still had crumbly uncooked cheese and appeared as it had been dropped as the toppings had slid all off on one side into the box. The dough was uncooked on both pizzas.We've never had this experience at this pizza hut in Gallatin before. Extra food items were delivered that we did not order. I dont know if they did this to make up for the problem pizzas or not but I would rather have had the pizzas prepared as we ordered them. More care needs to be taken to assure high quality of the food that is being delivered.
Food: 1
James Van Mater
I called and ordered 1 large Supreme pizza and an order of bread stick to be delivered 10 min from the store. Pizza was great and breadsticks great. Deliver was prompt and everyone was nice and curious. It was the best $85 dollar pizza I will ever eat because I won’t be spending $85 for a pizza again. That was CRAZY when I got that bill ! Pizza Hut in gallatin, Tn because Hendersonville Pizza Hut said I was not in their area at Saundersville rd area
I ordered a carryout order and ended up forgetting my wings. After getting home I called back and they took care of the issue right away. The only thing I'm upset about it not being about to give more than 5 stars. The food was fine but the lady working the front counter was the single nicest person I've dealt with in this industry for a long time. I feel bad I never got a name but I will absolutely be returning and fight through the heartburn because of her. My visit was 3/2/24 around 6PM.
Atmosphere: 5
Food: 5
Service: 5
Allyn Peirce
Ordered through the App, put for 7p delivery. When I placed it the app said delivery at 5:15p. I called the store to ensure it was 7p and the guy who answered told me it was for sure del for 7p. I get home at 6 and the pizza is on the doorstep for over an hour, nice and cold. Thanks Pizza
Atmosphere: 1
Food: 2
Service: 1
Connie McCaleb
Didn't have much to choose from 2 orders of bread Stix 2500 not worth it nope nopeParking: Need more to park
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Cheese Sticks, Breadsticks
Cynthia West-Dickens
Pizza Hut Rocks!!!
Atmosphere: 5
Food: 5
Service: 5
Brandy Dowell
The lady at the Gallatin Tn location that works the pickup window is an absolute angel! It makes my day when she is there! She is such a blessing for anyone that comes in contact with her! Best Pizza Hut there is!
Thin crust super supreme under done crust still soft in the middle
Tried to order pizza could not get one they told me they were out of (((( pan crust)),,, they also told me they were out of onions and green peppers,,,(used to be my favorite pizza place now I'm very disappointed I could not even order one pizza I was probably going to spend more on the order but now I'm ordering from a different pizza place very disappointed,,,(((sincerely JASPER MIDGETT
Recommended dishes: Supreme Pizza
Get more help on front end if it is taking you 8 minutes to move 4 customers in your lobby, really really simple. Do it or close, please.
I am solely leaving this review for the lady at the pick upwindow. Every time I have encountered her she has been nothing short of amazing. Her customer service is excellent in a world that no longer values great customer service. Thank you. IDK IF SHE IS A MANAGER BUT IF NOT SHE NEEDS TO BE! THANK YOU MS. JANICE. The pizza was also hot n fresh
Food: 5
Service: 5
The best I have had in a long time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza, Cheese Sticks
I can’t rate the food as I was not able to order. I called to set up a pickup for a rather substantial order. I asked what toppings were available and was told, “Mam, I don’t have time for that!” What kind of customer service is that! They just lost what would have been at least a $200 order.
Service: 1
Excellent pizza, excellent people, and manager Nathan is the best manager there and does a very good job on keeping the environment good as well as the service. Definitely recommend this place
Atmosphere: 5
Food: 5
Service: 5
First time Pizza Hut let me down. I normally wouldn’t care but I didn’t get a call or anything telling me if they don’t have zero
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: A New Yorker Pizza
We ordered the bbq chicken and the Supreme pizzas, as well as mild Buffalo chicken wings.Neither pizza was fully cooked. The bbq chicken pizza still had crumbly uncooked cheese and appeared as it had been dropped as the toppings had slid all off on one side into the box. The dough was uncooked on both pizzas.We've never had this experience at this pizza hut in Gallatin before. Extra food items were delivered that we did not order. I dont know if they did this to make up for the problem pizzas or not but I would rather have had the pizzas prepared as we ordered them. More care needs to be taken to assure high quality of the food that is being delivered.
Food: 1
I called and ordered 1 large Supreme pizza and an order of bread stick to be delivered 10 min from the store. Pizza was great and breadsticks great. Deliver was prompt and everyone was nice and curious. It was the best $85 dollar pizza I will ever eat because I won’t be spending $85 for a pizza again. That was CRAZY when I got that bill ! Pizza Hut in gallatin, Tn because Hendersonville Pizza Hut said I was not in their area at Saundersville rd area
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza, Breadsticks
Restaurantji Recommends
I ordered a carryout order and ended up forgetting my wings. After getting home I called back and they took care of the issue right away. The only thing I'm upset about it not being about to give more than 5 stars. The food was fine but the lady working the front counter was the single nicest person I've dealt with in this industry for a long time. I feel bad I never got a name but I will absolutely be returning and fight through the heartburn because of her. My visit was 3/2/24 around 6PM.
Atmosphere: 5
Food: 5
Service: 5
Ordered through the App, put for 7p delivery. When I placed it the app said delivery at 5:15p. I called the store to ensure it was 7p and the guy who answered told me it was for sure del for 7p. I get home at 6 and the pizza is on the doorstep for over an hour, nice and cold. Thanks Pizza
Atmosphere: 1
Food: 2
Service: 1
Didn't have much to choose from 2 orders of bread Stix 2500 not worth it nope nopeParking: Need more to park
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Cheese Sticks, Breadsticks
Pizza Hut Rocks!!!
Atmosphere: 5
Food: 5
Service: 5
The lady at the Gallatin Tn location that works the pickup window is an absolute angel! It makes my day when she is there! She is such a blessing for anyone that comes in contact with her! Best Pizza Hut there is!
Atmosphere: 5
Food: 5
Service: 5