Zaxbys Chicken Fingers & Buffalo Wings
580 Village Green Dr, Gallatin
(615) 451-2992
Recent Reviews
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Fries and chicken both were cold
Atmosphere: 5
Food: 1
Service: 5
i don’t know why i keep coming back here every time i have came whether it’s when they first open or during the day my food is always the same! it’s NEVER fresh and the order i just received was RIDICULOUS! i will never come back to this zaxby’s! when i come inside the workers aren’t friendly and always talking amongst each other and letting the food sit in the window!
Atmosphere: 1
Food: 1
Service: 1
They constantly get my food wrong
Zaxby's is one of my favorite fast food places, and so I keep any complaints I have about little things normally to myself. Today it took 3 team members to explain to me they don't know how to scan the app I use every single time I come. Please get your team some basic training.
This Zaxbys is def one of the best in the area. Been on absolute point lately. 10/10
Food was cold and nasty. Didn't put everything in bag
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken, Deep Fried Pickles
Overall food is always great, they look clean in there for sure. Front end team member was very short and seems like she didn’t want to be there. Charged me extra for sauces, then didn’t even give me the ones I ordered. Making this in hopes they get better! Thanks!
Atmosphere: 3
Food: 5
Service: 1
Fast and friendly service. Drive-thru
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Wings, Salads
Stopped by here for dinner, and it will probably be the last. We got two large teas, two salads, and an order of tacos. I had to throw away one of the full large tea as it had a "dish soap" taste. Then both salads were half full. For 11 dollars a piece, one would think the salads would be the size of an entree not a side salad. Very disappointed.
Atmosphere: 3
Food: 1
Service: 3
Got home didn't even receive all of my order and it was 25 bucks
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
I agree with the other reviews on the bad customer service and giving burnt chicken. I stopped at this location a little after 8pm, on a week night. I ordered the six piece chicken dinner. They gave me five of the smallest pieces and shorten me a chicken strip. I had my son to take my food back in so they can see that they shorten me a strip. Food cost way too much to say forget it. I paid for six and I want six. The drive thru cashier, she almost dropped my food because she had turned her head while handing me my bag. I don’t know what happened to this location, but they suck at night. I’m sure management, like many other places, don’t care so there’s no point in calling to complain.
I really don't like their chicken, I will occasionally get a salad from there. The chicken just doesn't taste good
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Cobb Salad
I always enjoy Zaxbys, great service and great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Cobb Salad, Chicken Salad, Salads
I stopped here after work to pick up dinner for my family and was very disappointed. We typically frequent here during lunch hours but I would not recommend getting dinner from here. Literally wasted $20 on food, to turn back around and spend more money to pick up dinner elsewhere. The chicken was burnt and was too hard to eat along with the fries being very stale. I understand at night employees are ready to start closing everything down to get out of there faster but literally it look like someone just threw whatever in a box and handed it out. We ordered a #8 meal which was boneless wings and then a #4 meal that was traditional wings. Not only was the chicken old but they gave us 2 boneless meals. Definitely do not recommend , more than likely your order will be wrong or your food will be old or burnt.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings
Chicken somehow tasted like a literal ash tray
Atmosphere: 2
Food: 1
Service: 3
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