Really nice spot if you can get a table outside. Steak was delicious
Atmosphere: 4
Food: 5
Service: 5
Jonathan rose
The food was decent but the portions were meh. It was a smidge expensive for the t bone as it was kinda small but they gave a lot of sides so it made up for the small steak with big sides.
Atmosphere: 3
Food: 4
Service: 4
Karen Dixon
Some of the Best steaks you'll eat in this area.
Atmosphere: 5
Food: 5
Service: 5
Donnie Whitt
We enjoyed our dinner here. Our server, Brittani C., was on point. The steaks had good flavor and were cooked đ as ordered.
Atmosphere: 5
Food: 5
Service: 5
Scott Dillon
The staff are polite and the steaks are amazing. Service is a little slow but not hateful. Definitely worth going again!!
Atmosphere: 4
Food: 5
Service: 4
aiden wilcox
Food was amazing staff very nice
Atmosphere: 5
Food: 5
Service: 5
Javier Banderas
Filet mignon was delicious as well as there loaded baked potato.moon-rita amazing drink combination of moonshine with margarita. Also Daniel are waiter was awesome explained the menu had great recommendations
Angela Silcox
Delicious food, well worth it!!!
Atmosphere: 5
Food: 5
Service: 5
Tim Beaty
The food and wait staff were great
Atmosphere: 5
Food: 5
Service: 5
Glenn Cate
From the crab dip to the perfectly cooked steaks. 5 stars is not enough. Amazing service.
Great find and best meal of our trip so far. Server was attentive, there's something on the menu for everyone. I also tried the moonshine long Island iced tea cocktail was delicious
Atmosphere: 5
Food: 5
Service: 5
Aaron Williams
If you choose to eat here, you won't regret it! I asked for a ginger ale and the waiter advised he didn't think they had any for awhile now but would check the bar just in case. They found an old case of ginger ale and popped it just for me. I've said for years that The Alamo is the best steakhouse in Gatlinburg and I've never been disappointed with the food, service and atmosphere. Don't get confused because there is also an Alamo steakhouse in Pigeon Forge as well but the Gatlinburg location is far better and less busy. The Ribeyes are to die for! Be sure to walk over to the ice cream shop just adjacent to the restaurant and grab a cone or a shake after your meal. The ice cream is delicious and helps with digestion! Whenever we are on spring break in Gatlinburg, we make sure to visit The Alamo!
Atmosphere: 5
Food: 5
Service: 5
Darius Henthorn
Food was delicious, great service, waiter helped with every question and kept our glasses full.
Atmosphere: 4
Food: 5
Service: 5
Samantha Owen
We always make it a point to visit the Alamo when we come to gatlinburg every few months and I have to say this experience was absolutely ridiculous, horrifying and to me completely unacceptable.
We were sat quickly (after the experience I now know why no one else wanted to eat here), and we ordered drinks. Once we received our drinks we ordered.
My meal and how the situation was handled was the problem so Iâll just stick with that.
I order the New York strip with a wedge salad and fried green beans. While we are waiting for our food my salad never came out so I knew there was a problem but I just thought maybe they ran out of prepared stuff and had to get more together so I was patient. When our food comes out I mention to my server (Diego) that I never got my salad. He just says âoh, well do you still want it?â First off yes I still want it, because I wouldnât have ordered it if I didnât want it but second off I paid $38 dollars for my meal which included a salad so why would I just say no I donât want it or some sort of discount if Iâm not getting what I paid for.
Second of all I ordered my steak medium rare, and when it came out and I cut into it I saw that there was no pink inside this steak, it was blue and cold (which doesnât even match their menu of cool red center, for rare because mine wasnât cooked long enough to have color, it was still blue). Once my steak was removed from the table the server came back and asked âwhat do you want? Do you want your steak medium?â I stated that I wanted my steak brought up to the temperature that I ordered. The server then went on to argue with me and said âI brought you a medium rare steak and you didnât like it so you want mediumâ I again tried to tell him that my steak was rare and I wanted medium rare and I just wanted it up to temp, and he cut me off so my husband started getting upset, and ultimately I just said âsure make it mediumâ because apparently when you pay $38 for a meal you donât actually get a say in how itâs cooked.
The only time I saw what I believe to be a manger was after I told the server I was allergic to salmon when we ordered. I wasnât super worried about it because we eat here regularly and the servers always handle it and ask for my steak to be cooked in a separate pan. The manger (if thatâs what he was) was super rude about my allergy and almost off put that he had to do something about it. I never saw a manger or had one check on me while trying to get my steak taken care of and cooked correctly.
Overall my steak was over cooked because it was medium and not medium rare, granted I would rather it be over cooked instead of raw. I know they can cook a steak medium rare because my husbands and sons were perfect, it was just mine, and ultimately Iâm more upset about how weâre treated and how the situation was handled than I am about steak. I know steaks can come out cooked wrong, Iâm sure it happens regularly at a steak house, but the way we were treated is quite frankly unacceptable. We definitely didnât have the nice family dinner we had planned on having and itâs unfortunate, especially with the prices we paid for dinner.
I think we are just going to try some of the other steak houses in the area for little while. Maybe we will come back and try this one again if they have a change in management. Just wanted people to know my experience before they spend this kind of money on what should be their nice family dinner.
Atmosphere: 1
Food: 1
Service: 1
Angie Hahn
This is, without a doubt, the best steak we've ever had at a restaurant. The service was fantastic, and the appetizers and sides were also amazing. Will be returning!
Really nice spot if you can get a table outside. Steak was delicious
Atmosphere: 4
Food: 5
Service: 5
The food was decent but the portions were meh. It was a smidge expensive for the t bone as it was kinda small but they gave a lot of sides so it made up for the small steak with big sides.
Atmosphere: 3
Food: 4
Service: 4
Some of the Best steaks you'll eat in this area.
Atmosphere: 5
Food: 5
Service: 5
We enjoyed our dinner here. Our server, Brittani C., was on point. The steaks had good flavor and were cooked đ as ordered.
Atmosphere: 5
Food: 5
Service: 5
The staff are polite and the steaks are amazing. Service is a little slow but not hateful. Definitely worth going again!!
Atmosphere: 4
Food: 5
Service: 4
Food was amazing staff very nice
Atmosphere: 5
Food: 5
Service: 5
Filet mignon was delicious as well as there loaded baked potato.moon-rita amazing drink combination of moonshine with margarita. Also Daniel are waiter was awesome explained the menu had great recommendations
Delicious food, well worth it!!!
Atmosphere: 5
Food: 5
Service: 5
The food and wait staff were great
Atmosphere: 5
Food: 5
Service: 5
From the crab dip to the perfectly cooked steaks. 5 stars is not enough. Amazing service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great find and best meal of our trip so far. Server was attentive, there's something on the menu for everyone. I also tried the moonshine long Island iced tea cocktail was delicious
Atmosphere: 5
Food: 5
Service: 5
If you choose to eat here, you won't regret it! I asked for a ginger ale and the waiter advised he didn't think they had any for awhile now but would check the bar just in case. They found an old case of ginger ale and popped it just for me. I've said for years that The Alamo is the best steakhouse in Gatlinburg and I've never been disappointed with the food, service and atmosphere. Don't get confused because there is also an Alamo steakhouse in Pigeon Forge as well but the Gatlinburg location is far better and less busy. The Ribeyes are to die for! Be sure to walk over to the ice cream shop just adjacent to the restaurant and grab a cone or a shake after your meal. The ice cream is delicious and helps with digestion! Whenever we are on spring break in Gatlinburg, we make sure to visit The Alamo!
Atmosphere: 5
Food: 5
Service: 5
Food was delicious, great service, waiter helped with every question and kept our glasses full.
Atmosphere: 4
Food: 5
Service: 5
We always make it a point to visit the Alamo when we come to gatlinburg every few months and I have to say this experience was absolutely ridiculous, horrifying and to me completely unacceptable.
We were sat quickly (after the experience I now know why no one else wanted to eat here), and we ordered drinks. Once we received our drinks we ordered.
My meal and how the situation was handled was the problem so Iâll just stick with that.
I order the New York strip with a wedge salad and fried green beans. While we are waiting for our food my salad never came out so I knew there was a problem but I just thought maybe they ran out of prepared stuff and had to get more together so I was patient. When our food comes out I mention to my server (Diego) that I never got my salad. He just says âoh, well do you still want it?â First off yes I still want it, because I wouldnât have ordered it if I didnât want it but second off I paid $38 dollars for my meal which included a salad so why would I just say no I donât want it or some sort of discount if Iâm not getting what I paid for.
Second of all I ordered my steak medium rare, and when it came out and I cut into it I saw that there was no pink inside this steak, it was blue and cold (which doesnât even match their menu of cool red center, for rare because mine wasnât cooked long enough to have color, it was still blue). Once my steak was removed from the table the server came back and asked âwhat do you want? Do you want your steak medium?â I stated that I wanted my steak brought up to the temperature that I ordered. The server then went on to argue with me and said âI brought you a medium rare steak and you didnât like it so you want mediumâ I again tried to tell him that my steak was rare and I wanted medium rare and I just wanted it up to temp, and he cut me off so my husband started getting upset, and ultimately I just said âsure make it mediumâ because apparently when you pay $38 for a meal you donât actually get a say in how itâs cooked.
The only time I saw what I believe to be a manger was after I told the server I was allergic to salmon when we ordered. I wasnât super worried about it because we eat here regularly and the servers always handle it and ask for my steak to be cooked in a separate pan. The manger (if thatâs what he was) was super rude about my allergy and almost off put that he had to do something about it. I never saw a manger or had one check on me while trying to get my steak taken care of and cooked correctly.
Overall my steak was over cooked because it was medium and not medium rare, granted I would rather it be over cooked instead of raw. I know they can cook a steak medium rare because my husbands and sons were perfect, it was just mine, and ultimately Iâm more upset about how weâre treated and how the situation was handled than I am about steak. I know steaks can come out cooked wrong, Iâm sure it happens regularly at a steak house, but the way we were treated is quite frankly unacceptable. We definitely didnât have the nice family dinner we had planned on having and itâs unfortunate, especially with the prices we paid for dinner.
I think we are just going to try some of the other steak houses in the area for little while. Maybe we will come back and try this one again if they have a change in management. Just wanted people to know my experience before they spend this kind of money on what should be their nice family dinner.
Atmosphere: 1
Food: 1
Service: 1
This is, without a doubt, the best steak we've ever had at a restaurant. The service was fantastic, and the appetizers and sides were also amazing. Will be returning!
Atmosphere: 5
Food: 5
Service: 5
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