Staff was super friendly. We had two small ice cream cups. Chocolate therapy & chocolate chip cookie dough both fantastic. Best part was the most delicious brownies. Fudgey and delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Ice Cream
Vipul Chokshi
Worst experience. Store closed before listed closing time. Manager was so rude. Smoking outside the store and upon asking for store hours m, she gave rude answers. Don’t go to the store. Across is nice ice cream store name Kilwins. Great service, plenty of choices and lots of customers.
Atmosphere: 1
Food: 1
Service: 1
Josiah Galloway
Mallory & MaKaylah always get us right!
Atmosphere: 5
Food: 5
Service: 5
Brittany hunt
Best staff PERIOD! cones are fresh made on the line! The staff were beyond helpful, fun, quick, and were totally enjoying themselves while also giving us their full attention!!!
Atmosphere: 5
Food: 5
Service: 5
Mike Mckeehan
Slow but good
Atmosphere: 2
Food: 3
Service: 3
Christy Myers
Very slow and the ice cream was just okay.
Atmosphere: 3
Food: 3
Service: 3
Alexandra Rancont
Super friendly and helpful people!! Awesome ice cream, if course!
Atmosphere: 5
Food: 5
Service: 5
Dylan Breslin
Madison was really nice sorted me out with my cookie sandwich and was beautifulKid-friendliness: Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone Sundae
Jeremine Vazquez
The ice cream I had was delicious ?Kid-friendliness: They were very nice to my sister
Atmosphere: 5
Food: 5
Service: 5
Cody P
Love!!!! Ben and Jerry’s, I’ll wait an hour in line for a cookie dough milk shake!!!
The ice cream was amazing and it was super clean! I would definitely recommend.Kid-friendliness: The ice cream was delicious and there’s so many flavors and sizes to choose from!
Mallory at the Gatlinburg location on April 3 was a breath of fresh air! She was cheerful, helpful, and just plain fun. And the ice cream was great as well.
Atmosphere: 5
Food: 5
Service: 5
Joseph Smithers
Visited on March 31st 2024 during spring break. Mary, the server was by herself behind the counter taking orders and serving customers. There was MANY customers, and at a time when many workers would get upset she kept a smile on her face and had a very positive attitude. Her patience should be practiced by more people in this world. Store needs more workers but until there is Mary should be given the wages of 2 people PERIOD! Mary gets 5 stars!!!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chocolate Ice Cream
Devan Thomas
it was so good, thank you for serving me and my friends!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Cream & Cookies
Sawyer Sobak
Mary the best employee 10 outta 10 deserves a raise 100%. Double her salary.
Staff was super friendly. We had two small ice cream cups. Chocolate therapy & chocolate chip cookie dough both fantastic. Best part was the most delicious brownies. Fudgey and delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Ice Cream
Worst experience. Store closed before listed closing time. Manager was so rude. Smoking outside the store and upon asking for store hours m, she gave rude answers. Don’t go to the store. Across is nice ice cream store name Kilwins. Great service, plenty of choices and lots of customers.
Atmosphere: 1
Food: 1
Service: 1
Mallory & MaKaylah always get us right!
Atmosphere: 5
Food: 5
Service: 5
Best staff PERIOD! cones are fresh made on the line! The staff were beyond helpful, fun, quick, and were totally enjoying themselves while also giving us their full attention!!!
Atmosphere: 5
Food: 5
Service: 5
Slow but good
Atmosphere: 2
Food: 3
Service: 3
Very slow and the ice cream was just okay.
Atmosphere: 3
Food: 3
Service: 3
Super friendly and helpful people!! Awesome ice cream, if course!
Atmosphere: 5
Food: 5
Service: 5
Madison was really nice sorted me out with my cookie sandwich and was beautifulKid-friendliness: Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone Sundae
The ice cream I had was delicious ?Kid-friendliness: They were very nice to my sister
Atmosphere: 5
Food: 5
Service: 5
Love!!!! Ben and Jerry’s, I’ll wait an hour in line for a cookie dough milk shake!!!
Restaurantji Recommends
The ice cream was amazing and it was super clean! I would definitely recommend.Kid-friendliness: The ice cream was delicious and there’s so many flavors and sizes to choose from!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie Dough, Gelato, Sweet Cream Ice Cream, Lights Caramel Action, Sweet Cream & Cookies
Mallory at the Gatlinburg location on April 3 was a breath of fresh air! She was cheerful, helpful, and just plain fun. And the ice cream was great as well.
Atmosphere: 5
Food: 5
Service: 5
Visited on March 31st 2024 during spring break. Mary, the server was by herself behind the counter taking orders and serving customers. There was MANY customers, and at a time when many workers would get upset she kept a smile on her face and had a very positive attitude. Her patience should be practiced by more people in this world. Store needs more workers but until there is Mary should be given the wages of 2 people PERIOD! Mary gets 5 stars!!!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chocolate Ice Cream
it was so good, thank you for serving me and my friends!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Cream & Cookies
Mary the best employee 10 outta 10 deserves a raise 100%. Double her salary.
Atmosphere: 5
Food: 5
Service: 5