got a pepperoni pizza and garlic knots to go. fantastic crispy crust pizza and big beautiful fluffy garlic knots with plenty of fresh marinara to spare. we LOVED IT!
Food: 5
Service: 5
Garret\u0026Beth Adams
Food was delicious and is made fresh to order! Server Gigi was great as well as the GM Andrew! Would definitely recommend and will be back on our next trip to Gatlinburg!
Atmosphere: 5
Food: 5
Service: 5
Kelly Russell
It was good pizza but......it took almost 2 hrs and the price was $13 more than I was told, was supposed to be a $26 pizza, it was $39, before the tip. We did not order after the time when it says there is a 16% upcharge. Bad business.
Atmosphere: 1
Food: 4
Service: 2
Lisa Lilly
Manager was extremely helpful when we placed a delivery order on the phone. Pizza was hot and delicious, and arrived in a reasonable time frame. Driver was very nice and personable. We will be repeat customers!
Atmosphere: 5
Food: 5
Service: 5
Samantha Stout
Definitely good pizza will come here each time I visit gatlinburg! The marinara is to die for! š
Food: 5
Recommended dishes: Garlic Knots
Tim Faith
Great food, GiGi provided prompt and attentive service, and Andrew was such a good manager
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Margarita Pizza
Renee Faith
Great pizza with a great environment! Very friendly manager! Gigi was an awesome server!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Luigi's Special Pizza, Margarita Pizza
D H
Advice to make business more successful, make the buffet on weekends not during week. Week is slow and weekends are busy especially when they have rod runs and jeep invasion there's tons of people. I see the most on weekends and just makes more sense and have it available in the afternoon and in the evening. That would become a best seller! Especially since you're open late, people would love it! You would put cicis out of business quick and you'd need to expand your buffet to make it bigger for bigger variety to keep up with the demand. Its all about timing. Maybe make a sign advertising the buffet with the price to put out near the sidewalk too so people see and know about it.
Atmosphere: 5
Food: 5
Service: 5
youtb freelance
I dont like service
Atmosphere: 1
Food: 1
Service: 1
Zach Thompson
This restaurant should not be hidden. It should be the biggest restaurant in the town. The service, food, food quality, atmosphere and staff are absolutely incredible. We had the Philly cheesesteak pizza and itās so fresh and the cheese stretched like in cartoons. Not a restaurant you want to pass up whether you live here or traveling through. 10 out of 10 starts. Angela our waitress was very knowledgeable of the products and her pleasantry was outstanding.
We tried shrimp, white, and greek pizzas. Really good.
Atmosphere: 5
Food: 5
Service: 5
Mike Napierski
This was horrible! The woman who answered could not speak English. I ordered half mushroom -no mushrooms at all on it. The pizza was a complete mess in the box . Also, just very expensive for a gas station pizza.
Marie Diersing
I only knocked one star off because the prices are a bit high, BUT we will certainly be back (with less of a āletās try a lot of thingsā plan) Iād had the deep fried ravioli appetizer as my main dish and will 100% be getting that again. So perfectly crispy and SO MUCH flavor. The marinara wasnāt some unseasoned tomato goop. I probably could have just had a spoon and eaten that alone. My husband and teen each got their own pizza, which is where we overdid ourselves. Next time, one medium is plenty for two adults! Our waitress wasnāt overly friendly, but she did an excellent job keeping our drinks full and she could have just had an off day, so no complaints there. Iām going to guess it was the owner who also stopped by to check on us, and you could tell he was very proud of that yummy food we enjoyed. If you want leftovers and donāt mind spending a little more, go ham! Everything was on point and this location is now on our must-stop list!
Atmosphere: 5
Food: 5
Service: 4
May Ling Chong
I placed an order through GrubHub, which GrubHub completely screwed up. Upon calling Luigiās, the GM Andrew went ABOVE AND BEYOND to resolve our issue. This is what customer service should be! Thank you, Andrew! And thank you, Luigiās for hiring a super star! I will definitely order from you again!
Food: 5
Service: 5
Bryan Trent
Poor service. Bad advertising. Website said buffet every day from 12-3. Arrived a few minutes after 12 on a Saturday and was rudely told no buffet. Will not go back. Big Daddyās pizza at the bottom of the hill is way better.
got a pepperoni pizza and garlic knots to go. fantastic crispy crust pizza and big beautiful fluffy garlic knots with plenty of fresh marinara to spare. we LOVED IT!
Food: 5
Service: 5
Food was delicious and is made fresh to order! Server Gigi was great as well as the GM Andrew! Would definitely recommend and will be back on our next trip to Gatlinburg!
Atmosphere: 5
Food: 5
Service: 5
It was good pizza but......it took almost 2 hrs and the price was $13 more than I was told, was supposed to be a $26 pizza, it was $39, before the tip. We did not order after the time when it says there is a 16% upcharge. Bad business.
Atmosphere: 1
Food: 4
Service: 2
Manager was extremely helpful when we placed a delivery order on the phone. Pizza was hot and delicious, and arrived in a reasonable time frame. Driver was very nice and personable. We will be repeat customers!
Atmosphere: 5
Food: 5
Service: 5
Definitely good pizza will come here each time I visit gatlinburg! The marinara is to die for! š
Food: 5
Recommended dishes: Garlic Knots
Great food, GiGi provided prompt and attentive service, and Andrew was such a good manager
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Margarita Pizza
Great pizza with a great environment! Very friendly manager! Gigi was an awesome server!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Luigi's Special Pizza, Margarita Pizza
Advice to make business more successful, make the buffet on weekends not during week. Week is slow and weekends are busy especially when they have rod runs and jeep invasion there's tons of people. I see the most on weekends and just makes more sense and have it available in the afternoon and in the evening. That would become a best seller! Especially since you're open late, people would love it! You would put cicis out of business quick and you'd need to expand your buffet to make it bigger for bigger variety to keep up with the demand. Its all about timing. Maybe make a sign advertising the buffet with the price to put out near the sidewalk too so people see and know about it.
Atmosphere: 5
Food: 5
Service: 5
I dont like service
Atmosphere: 1
Food: 1
Service: 1
This restaurant should not be hidden. It should be the biggest restaurant in the town. The service, food, food quality, atmosphere and staff are absolutely incredible. We had the Philly cheesesteak pizza and itās so fresh and the cheese stretched like in cartoons. Not a restaurant you want to pass up whether you live here or traveling through. 10 out of 10 starts. Angela our waitress was very knowledgeable of the products and her pleasantry was outstanding.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We tried shrimp, white, and greek pizzas. Really good.
Atmosphere: 5
Food: 5
Service: 5
This was horrible! The woman who answered could not speak English. I ordered half mushroom -no mushrooms at all on it. The pizza was a complete mess in the box . Also, just very expensive for a gas station pizza.
I only knocked one star off because the prices are a bit high, BUT we will certainly be back (with less of a āletās try a lot of thingsā plan)
Iād had the deep fried ravioli appetizer as my main dish and will 100% be getting that again. So perfectly crispy and SO MUCH flavor. The marinara wasnāt some unseasoned tomato goop. I probably could have just had a spoon and eaten that alone.
My husband and teen each got their own pizza, which is where we overdid ourselves. Next time, one medium is plenty for two adults!
Our waitress wasnāt overly friendly, but she did an excellent job keeping our drinks full and she could have just had an off day, so no complaints there. Iām going to guess it was the owner who also stopped by to check on us, and you could tell he was very proud of that yummy food we enjoyed.
If you want leftovers and donāt mind spending a little more, go ham! Everything was on point and this location is now on our must-stop list!
Atmosphere: 5
Food: 5
Service: 4
I placed an order through GrubHub, which GrubHub completely screwed up. Upon calling Luigiās, the GM Andrew went ABOVE AND BEYOND to resolve our issue. This is what customer service should be! Thank you, Andrew! And thank you, Luigiās for hiring a super star! I will definitely order from you again!
Food: 5
Service: 5
Poor service. Bad advertising. Website said buffet every day from 12-3. Arrived a few minutes after 12 on a Saturday and was rudely told no buffet. Will not go back. Big Daddyās pizza at the bottom of the hill is way better.
Atmosphere: 1
Food: 1
Service: 1
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