KFC

314 Long Hollow Pike, Goodlettsville
(615) 859-2903

Recent Reviews

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kathleen orr

Had to throw away 2 of the four chicken tenders and the coleslaw was mostly water.
I wouldn’t even let my dog eat the chicken!!
And you charged $10.00 for that garbage.

Atmosphere: 1

Food: 1

Service: 1

Robert Vermillion

I ordered a big box and only received 2 pieces instead of 3. The chicken was old and dried out like it had been sitting innthe window for an hour. I tri3d to call to let the team know and no one answered the phone. Terrible experience!!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Mashed Potatoes with Plastic, Gravy, Fried Chicken, Cole Slaw

Joe Capps

The men's bathroom was nasty. The dining tables and chairs needed to be cleaned. The napkin dispenser was empty and very dirty on the outside. Plenty of staff, but standing around.

Atmosphere: 1

Food: 5

Service: 2

Angelia Bolin

I went through the drive thru this afternoon after church. The service was wonderful. The cashier was very respectful,nice and friendly. When I had gotten home , the food was so amazing.I loved every ounce of it. It's taste was so delicious. With me saying all of this you guys rock. Keep up the good work.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mashed Potatoes with Plastic, Gravy, Fried Chicken, Cole Slaw

Shomari Elsberry

I ordered a bucket of chicken and two bowls of macaroni and cheese, this is what we got instead of macaroni and cheese

Atmosphere: 1

Food: 2

Service: 1

Brody Morgan

I don’t know if I just came at the perfect time or what, because this KFC was no 3 star KFC. The food was as good as KFC food is going to be and the workers were genuinely giving good service. They also have a nice dining location.

Atmosphere: 5

Food: 5

Service: 5

ronald fugate

I picked up dinner drove home they left off potpie. I live too far to drive back. They were not busy. I should have read reviews first. Ownership must not care they don't reply. AVOID THIS ESTABLISHMENT.

Atmosphere: 2

Food: 2

David Cheatham

Went in on a 30 min lunch break, 3 ppl working, refused to come to the front and take order. Guy comes to the front and says used the touch screen to order. I didn’t see it when I came in. I said can you just take my order, he said nope use the screen! I don’t work for KFC!I don’t like these kiosk they’re hard to navigate sometimes or don’t work. It’s pretty sad! The two other customers walked out with me. They should close this location. It’s obvious the ownership could cares less reading the reviews! Heads up!

Atmosphere: 1

Service: 1

Dustin Walz

This is twice now I have stopped and gotten the chicken sandwich value meal and the chicken is so hard that you can't eat it. I believe that will be the last time I eat KFC.

P.s maybe if you wouldn't let it set for hours under the heat lamp it would be good. Pure laziness.

Atmosphere: 1

Food: 1

Service: 1

Delicia Woods

7;25 on a hot summer day, how does a chicken restaurant not have wings * not be willing to cook any! Really!

Carla Baker

The ice tea was terrible. It probably had never been cleaned.

Food: 2

Service: 4

Laura Lynn Sise

This location is terrible!!! The lobby is suppose to be open until 9pm. It's always closed by 7. The employees are rude and this last time I went I ordered a 50 piece nugget with 4 different flavored sauces and they managed to give me every flavor of sauce except the ones I ordered. The sauce makes it for me. I would have never placed an order had I known I wouldn't get the sauces I wanted. When I place a $30 order I expect to get what I ordered. Since I've never had a good experience at this location I won't be back!

Wendell Woodard

This KFC is always hit or miss, double check orders to verify correctness.

Atmosphere: 4

Food: 4

Service: 2

Leigh Leigh

Ordered fries and waited almost 20 minutes. Went in and she said oh I forgot here is your food! The employees were not very friendly and I won't be going back to this location

Atmosphere: 1

Food: 1

Service: 1

iam_k

I went when about 1130 -12. I wanted chicken wings and they said they didn't have any. This isn't the first time either.

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