I special ordered a cake for my son's 5th birthday, 3 weeks in advance via Krogers online bakery ordering system. Went to pick it up and was told they didn't have it. The man wasn't apologetic and said I could pick one out and he'd write on it. Won't make that mistake again. I had the confirmation in my email and confirmed correct location and date/time. He just shrugged. Pretty awful. If I could give negative stars I would.
Sarah N.
It seems crazy to me that while prices continue to increase, they can't seem to pay people enough to properly staff the store. When buying a full week's worth of groceries, it's impractical to use self checkout... but that's all that was available today. I had to manage a 2 year old while scanning and bagging $200 worth of groceries by myself.
Richard F.
Easy place to stop right off the highway. They have fuel so you can get your groceries and the go fill up on fuel. Then right back on the road.
John S.
Kroger is dingy feeling... Things are overpriced... They're supposedly fresh produce is rotting in the store. I get the feeling nobody likes working there and they pass that feeling on to you..
Mj B.
The man working the area of self check is rude. I typically don't use self check but there were no cashiers. I used the self check conveyor belt since I had quite a bit and didn't realize that if the items got backed up that it would stop the belt. He marched over and rudely exclaimed, "The belt has stopped. You stopped the belt!". He could've just mentioned that you have to bag up items before continuing but he wanted to be hateful right off the bat. I tossed a bag of rolls after I scanned them, not realizing that it would "stop the belt". I had other items to scan and didn't want the bread to get crushed. He demanded to know "Why'd you throw the bread?? Why did you through the bread??. Now you've stopped the belt again!". I would have loved to had a cashier check out my many items but the inconvenience of not having one sent me to self check out. I will now go to Publix and pay more because their service is always stellar.
Doug G.
Out of all the Kroger's in the area, this location is my absolute go-to! I am here multiple times per week and maybe even twice on Sunday. This location is one of the larger stores that features all the specialty areas from meat counter, bakery, cheese island and of course a Starbucks! While the inside stations are great, this store also features two fuel center stations! Stock is always on point here, and it is a rarity that I leave without something I was after. You have to time your produce visits just right, as it can get down to the "meh" stock on the weekends. Service is always friendly and helpful in the aisles and at the registers. They usually have a few full service lanes open, and most of the time they have both portions of self-check open and staffed. Only complaint about this location is the cart situation. The parking lot is normally overflowing with carts, so make sure you grab one on the way in to ensure you have one. Overall, this is my Kroger and I will certainly be back time and time again!
Stephanie J.
I love this Kroger. In my opinion it's one of the best in Nashville. I love the management team as well. Always friendly and helpful. If something happens outside of their control, they always make it right. And 8.5 times out of 10 the staff is always nice.
Ericka C.
While this Kroger is better than most that I've been to in the Nashville area, the checkout lines always seem to take so long! But if you have few items and can do self checkout, it might be a perfect shipping experience. This store frequently seems very well stocked, there's a Starbucks inside that is quick and delicious, I've used the little clinic in the store for some minor cold symptoms in the past and it was fast, the store is organized and clean, and my son loves riding in the shopping cart with the car attached (and the ones available here are pretty well maintained compared to some of the other stores). For some reason I feel like there are not as many cart corrals in the parking lot here though so returning your cart can be a headache depending on where you park, so maybe just try to plan for that when you first arrive.
Vince Chaires
awesome peoples and friendly faces, just wish you had a better salad bar
Gina GiGi Agrava
Manager Rory the absolute worst! Or one of his associates thru his name under the bus but the worst service ever!
With the gas station attached and the Starbucks inside the property, this particular Kroger location is seeking to challenge a store like Super Walmart. Well they don't have clothes and other items, they do have some kitchenware in here, as well There were some decent deals in here and service was rather good. All in all, I would recommend coming here. The only thing I found a bit strange was that it was set back a little from a main road. Possibly not the smartest location.
Lissette Z.
Pharmacy's service is the worse. I signed up for their membership and I regret it. They have messed up my prescription more than one and it takes at least 30 minutes to pick up my medicine either through drive thru or inside the store. Worse pharmacy ever! My family does not recommended.
Dan Archual
Saw an employee not wearing a mask tonight. Along with another employee wearing one below their nose and mouth, what’s the point ? Many other morons not even wearing a mask even though it states to not even enter if you’re not wearing a mask.
Jennifer Wiggins
great staff, the store always clean and stocked up with what you need , and due to the covid- 19 the staff there is very caution with wearing their mask and sanitizing everything down and mark to stand for social distancing at the check out line
I special ordered a cake for my son's 5th birthday, 3 weeks in advance via Krogers online bakery ordering system. Went to pick it up and was told they didn't have it. The man wasn't apologetic and said I could pick one out and he'd write on it. Won't make that mistake again. I had the confirmation in my email and confirmed correct location and date/time. He just shrugged. Pretty awful. If I could give negative stars I would.
It seems crazy to me that while prices continue to increase, they can't seem to pay people enough to properly staff the store. When buying a full week's worth of groceries, it's impractical to use self checkout... but that's all that was available today. I had to manage a 2 year old while scanning and bagging $200 worth of groceries by myself.
Easy place to stop right off the highway. They have fuel so you can get your groceries and the go fill up on fuel. Then right back on the road.
Kroger is dingy feeling... Things are overpriced... They're supposedly fresh produce is rotting in the store. I get the feeling nobody likes working there and they pass that feeling on to you..
The man working the area of self check is rude. I typically don't use self check but there were no cashiers. I used the self check conveyor belt since I had quite a bit and didn't realize that if the items got backed up that it would stop the belt. He marched over and rudely exclaimed, "The belt has stopped. You stopped the belt!". He could've just mentioned that you have to bag up items before continuing but he wanted to be hateful right off the bat. I tossed a bag of rolls after I scanned them, not realizing that it would "stop the belt". I had other items to scan and didn't want the bread to get crushed. He demanded to know "Why'd you throw the bread?? Why did you through the bread??. Now you've stopped the belt again!". I would have loved to had a cashier check out my many items but the inconvenience of not having one sent me to self check out. I will now go to Publix and pay more because their service is always stellar.
Out of all the Kroger's in the area, this location is my absolute go-to! I am here multiple times per week and maybe even twice on Sunday. This location is one of the larger stores that features all the specialty areas from meat counter, bakery, cheese island and of course a Starbucks! While the inside stations are great, this store also features two fuel center stations! Stock is always on point here, and it is a rarity that I leave without something I was after. You have to time your produce visits just right, as it can get down to the "meh" stock on the weekends. Service is always friendly and helpful in the aisles and at the registers. They usually have a few full service lanes open, and most of the time they have both portions of self-check open and staffed. Only complaint about this location is the cart situation. The parking lot is normally overflowing with carts, so make sure you grab one on the way in to ensure you have one. Overall, this is my Kroger and I will certainly be back time and time again!
I love this Kroger. In my opinion it's one of the best in Nashville. I love the management team as well. Always friendly and helpful. If something happens outside of their control, they always make it right. And 8.5 times out of 10 the staff is always nice.
While this Kroger is better than most that I've been to in the Nashville area, the checkout lines always seem to take so long! But if you have few items and can do self checkout, it might be a perfect shipping experience. This store frequently seems very well stocked, there's a Starbucks inside that is quick and delicious, I've used the little clinic in the store for some minor cold symptoms in the past and it was fast, the store is organized and clean, and my son loves riding in the shopping cart with the car attached (and the ones available here are pretty well maintained compared to some of the other stores). For some reason I feel like there are not as many cart corrals in the parking lot here though so returning your cart can be a headache depending on where you park, so maybe just try to plan for that when you first arrive.
awesome peoples and friendly faces, just wish you had a better salad bar
Manager Rory the absolute worst! Or one of his associates thru his name under the bus but the worst service ever!
Restaurantji Recommends
This is a Good store to shop in.
With the gas station attached and the Starbucks inside the property, this particular Kroger location is seeking to challenge a store like Super Walmart. Well they don't have clothes and other items, they do have some kitchenware in here, as well There were some decent deals in here and service was rather good. All in all, I would recommend coming here. The only thing I found a bit strange was that it was set back a little from a main road. Possibly not the smartest location.
Pharmacy's service is the worse. I signed up for their membership and I regret it. They have messed up my prescription more than one and it takes at least 30 minutes to pick up my medicine either through drive thru or inside the store. Worse pharmacy ever! My family does not recommended.
Saw an employee not wearing a mask tonight. Along with another employee wearing one below their nose and mouth, what’s the point ? Many other morons not even wearing a mask even though it states to not even enter if you’re not wearing a mask.
great staff, the store always clean and stocked up with what you need , and due to the covid- 19 the staff there is very caution with wearing their mask and sanitizing everything down and mark to stand for social distancing at the check out line