We were staying at a nearby hotel the pizza was actually hot when it got here
Food: 5
Service: 5
Sarah B
Just had an order delivered and the garlic butter cup wasn't sealed and spilled in the pizza box. I called the store to let them know and they didn't sound the least bit concerned. They didn't even apologize.
Food: 1
Service: 1
Jon Nic
Pizza was delivered and made wrong I called back and they said they put a credit on my account so when I call back today to use the credit it's not there taking my hard earned money and any compensate when it was there mess up. Worst Papa John's ever I will not be using this branch anymore
Atmosphere: 1
Food: 1
Service: 1
LeAnne B
Papa Johns apparently doesn't deliver anymore. A door dash driver came instead. Food is cold, and driver, passenger and car looked unsanitary. Pizza was sitting in the passengers lap. I wouldn't have placed an order from here if I had known. They should advertise that it will be delivered by door dash. If I felt well enough right now I'd bring the food back and ask for a refund.
Atmosphere: 1
Food: 2
Service: 1
Marlena Hernandez
I order pizza paid and left a $5 tip for a 3 mile drive. After almost an hour of my pizza never getting picked up by door dash and multiple drivers accepting the job, I called the store and they say the pizza was picked up by a driver. Though it was showing me it was still being prepared. They said they could make me another one and it would take about 30min to get to me. Expecting me to pay full price, not trying to do it for free, refund my money, didn’t offer me nothing I said you can’t add some.wings a brownie something she said since obviously you want something for free which do want a cookie or a brownie But really… I already waited over an hour I don’t want to wait nearly 2hrs for a pizza and pay for it too… she said it’s not their fault…. Yeahhh I didn’t affiliate you with door dash and allow an order to be picked up and not confirmed I’m sure somebody is supposed to be in charge of the to go process. I told her to cancel the order. Inconvenience got to wait for my refund and still hungry. I called cooperate cause somebody has to be responsible for something yall can’t just let drivers not confirm pick ups and inconvenience people and charge people like it was performed correctly. Cooperate told me to call the store back and they will work something out with me. I don’t want spit in my food thanks why wasn’t it their initial response in the first place…….? ? ? ? ….. management prefers revenue over ethics
perry Weston
My wife ordered a pizza there a while back it was supposed to have extra cheese on it and of course it didn’t have the pizza was covered a little bit and pineapple but it was supposed to been fully covered in pineapple just overall it just was not a good experience and Not a very good pizza overall the one thing I wish they would do is put on the pizza whatever you ask cause you’re paying for when you get home realize what it is it’s too late to take it back because you live too far!! Back in the late 80s early 90s I worked for Pizza Hut and I also worked for Domino’s Pizza for about four years and when someone called in an order the pizza we put on their pizzas what they ordered if they want a double cheese we put the regular cheese on top of the sauce then the toppings and then cheese on top of all that that is double cheese double cheese is not when you put very little on the sauce and then the rest of that on top charge you all that money and they don’t want To put what you asked for on the pizza when you have paid for it!!!!!
Food: 2
Service: 5
Raechel Curtis
?? Tonight, my two sons and I enjoyed a pizza from Papa John’s that felt like a culinary hug. The pizza was perfectly crafted—crispy crust, fresh toppings, and flavors that made us savor every bite. And those garlic knots? Pure perfection! Thank you for maintaining such high standards and cooking with care. It’s clear you believe in excellence, and it shows. We’ll definitely be back for more! ?✨
Food: 5
Service: 5
Joseph Hanse
Great pizza
Atmosphere: 5
Food: 5
Service: 5
Samuel Calvert (Ea)
My first review here was 5 stars nearly 7 pizzas later I’m firmly stand at 2 stars barely! Nothing is appealing the quality and taste is below expectations, I have stop ordering here in over 2 months Not sure if I ever give this place another chance
Atmosphere: 2
Food: 2
Service: 2
Deanna Delonais
Kid-friendliness: Out of all the places to get pizza this is the number one.
Please be advised if You order using Uber eats the store isn’t responsible for drinks . If the Uber driver don’t review and KNOW TO ASK FOR DRINKS . You WILL NOT GET THEM. The continued let downs made me more mindful
Ian Hunt
Pizza is ice cold. No sauce. Just nasty. I live in Springfield, down the road, and I work in Goodlettsville, Springfield Papa J is always on point, hot, delicious. Just drive down the street to Springfield if you want real pizza, this was a waste of money.
Food: 1
Cheryl Zech
The only problem I have is using my phone to order any pizza. I don't want to pay over the phone. I'd rather pay when I pick it up and it wasn't letting me do that.
Atmosphere: 5
Food: 5
Service: 5
J Black
I dont know if it's a time frame or certain shift but don't order a pizza at night . For some reason they are going through door dash as their drivers and your pizza will be cold plus forget to give you sauces you've paid for
Food: 2
Service: 1
Jonathan Garrett
Pizza is ice cold .1 mile away and it got sent a DoorDash instead of 10 minutes to 15 minutes. It took a whole hour and it said it was done 30 minutes ago cold pizza I am pissed off will not be ordering again. if I wanted to order through DoorDash, I would have stupid feature.
We were staying at a nearby hotel the pizza was actually hot when it got here
Food: 5
Service: 5
Just had an order delivered and the garlic butter cup wasn't sealed and spilled in the pizza box. I called the store to let them know and they didn't sound the least bit concerned. They didn't even apologize.
Food: 1
Service: 1
Pizza was delivered and made wrong I called back and they said they put a credit on my account so when I call back today to use the credit it's not there taking my hard earned money and any compensate when it was there mess up. Worst Papa John's ever I will not be using this branch anymore
Atmosphere: 1
Food: 1
Service: 1
Papa Johns apparently doesn't deliver anymore. A door dash driver came instead. Food is cold, and driver, passenger and car looked unsanitary. Pizza was sitting in the passengers lap.
I wouldn't have placed an order from here if I had known. They should advertise that it will be delivered by door dash. If I felt well enough right now I'd bring the food back and ask for a refund.
Atmosphere: 1
Food: 2
Service: 1
I order pizza paid and left a $5 tip for a 3 mile drive. After almost an hour of my pizza never getting picked up by door dash and multiple drivers accepting the job, I called the store and they say the pizza was picked up by a driver. Though it was showing me it was still being prepared. They said they could make me another one and it would take about 30min to get to me. Expecting me to pay full price, not trying to do it for free, refund my money, didn’t offer me nothing I said you can’t add some.wings a brownie something she said since obviously you want something for free which do want a cookie or a brownie But really… I already waited over an hour I don’t want to wait nearly 2hrs for a pizza and pay for it too… she said it’s not their fault…. Yeahhh I didn’t affiliate you with door dash and allow an order to be picked up and not confirmed I’m sure somebody is supposed to be in charge of the to go process. I told her to cancel the order. Inconvenience got to wait for my refund and still hungry. I called cooperate cause somebody has to be responsible for something yall can’t just let drivers not confirm pick ups and inconvenience people and charge people like it was performed correctly. Cooperate told me to call the store back and they will work something out with me. I don’t want spit in my food thanks why wasn’t it their initial response in the first place…….? ? ? ? ….. management prefers revenue over ethics
My wife ordered a pizza there a while back it was supposed to have extra cheese on it and of course it didn’t have the pizza was covered a little bit and pineapple but it was supposed to been fully covered in pineapple just overall it just was not a good experience and Not a very good pizza overall the one thing I wish they would do is put on the pizza whatever you ask cause you’re paying for when you get home realize what it is it’s too late to take it back because you live too far!! Back in the late 80s early 90s I worked for Pizza Hut and I also worked for Domino’s Pizza for about four years and when someone called in an order the pizza we put on their pizzas what they ordered if they want a double cheese we put the regular cheese on top of the sauce then the toppings and then cheese on top of all that that is double cheese double cheese is not when you put very little on the sauce and then the rest of that on top charge you all that money and they don’t want To put what you asked for on the pizza when you have paid for it!!!!!
Food: 2
Service: 5
?? Tonight, my two sons and I enjoyed a pizza from Papa John’s that felt like a culinary hug. The pizza was perfectly crafted—crispy crust, fresh toppings, and flavors that made us savor every bite. And those garlic knots? Pure perfection! Thank you for maintaining such high standards and cooking with care. It’s clear you believe in excellence, and it shows. We’ll definitely be back for more! ?✨
Food: 5
Service: 5
Great pizza
Atmosphere: 5
Food: 5
Service: 5
My first review here was 5 stars nearly 7 pizzas later I’m firmly stand at 2 stars barely! Nothing is appealing the quality and taste is below expectations, I have stop ordering here in over 2 months Not sure if I ever give this place another chance
Atmosphere: 2
Food: 2
Service: 2
Kid-friendliness: Out of all the places to get pizza this is the number one.
Recommended dishes: The Works
Restaurantji Recommends
Please be advised if You order using Uber eats the store isn’t responsible for drinks . If the Uber driver don’t review and KNOW TO ASK FOR DRINKS . You WILL NOT GET THEM. The continued let downs made me more mindful
Pizza is ice cold. No sauce. Just nasty. I live in Springfield, down the road, and I work in Goodlettsville, Springfield Papa J is always on point, hot, delicious. Just drive down the street to Springfield if you want real pizza, this was a waste of money.
Food: 1
The only problem I have is using my phone to order any pizza. I don't want to pay over the phone. I'd rather pay when I pick it up and it wasn't letting me do that.
Atmosphere: 5
Food: 5
Service: 5
I dont know if it's a time frame or certain shift but don't order a pizza at night . For some reason they are going through door dash as their drivers and your pizza will be cold plus forget to give you sauces you've paid for
Food: 2
Service: 1
Pizza is ice cold .1 mile away and it got sent a DoorDash instead of 10 minutes to 15 minutes. It took a whole hour and it said it was done 30 minutes ago cold pizza I am pissed off will not be ordering again. if I wanted to order through DoorDash, I would have stupid feature.
Atmosphere: 1
Food: 1
Service: 1
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