Dairy Queen Grill & Chill
1023 Glenbrook Way, Hendersonville
(615) 264-3771
Recent Reviews
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Food is always good at this location. The employees are awesome!
Atmosphere: 5
Food: 5
Service: 5
The food was well made although it could have been better.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Banana Split, Sundaes
if i could rate this in the negatives i could. i have been through twice, and the blonde girl gave me attitude TWICE, the second time she sounded like she wanted to start a fight, she used her eyes in a mean way and i didn’t appreciate it at all. on top of that there’s chocolate in my strawberry milkshake, lots of it, enough to cause an allergic reaction for someone with an chocolate allergy, which is why she ordered strawberry. i’m mad.
Atmosphere: 1
Food: 1
Service: 1
Super friendly employees and was able to work with me to get a cake quick
Atmosphere: 5
Food: 5
Service: 5
We visited yesterday for the first time. Service was prompt, employees were nice, the food was fresh and delicious and the store was clean. Thanks for our dinner and dessert!
Atmosphere: 5
Food: 5
Service: 5
ordered a milk shake, it had a dead bug, possibly several but definitely found one whole and what looked like several pieces of other(s). Luckily, I noticed it before I drank it. I don't know why I even go there any more, several people have told me how disgusting it is in the kitchen. Was shopping and there it was, so I drove thru.
I was on lunch break and I waited at the drive thru window for 15 min literally and the lady working kept saying they had a big order in front of me and that there was only 2 people working and when I finally drove off there was not one soul at the window. It is lunch time and that’s absolutely ridiculous. Won’t be back there again.
Service: 1
Love me a chocolate dip cone.
Atmosphere: 4
Food: 4
Service: 4
The store was cleaned up when I started working there & was posted on Hip Hendersonville however the area they use to make the blizzards was cleaned 1 time in two months . They don’t like cleaning to much that’s right same scooped that scooped the Reese pieces or butterfingers bits was there as a permanent fixture….
Carting/Vaping & cell phone area in the back.
I never saw or caught anyone cleaning the ice cream machine NEVER !!!! Be safe
Atmosphere: 2
Food: 3
Service: 3
I went to this location today to order lunch for my children. We went I see to eat so we could sit down at a table together. We were the first to walk in. There were 3 visible employees; one on drive thru, one preparing food and one standing next to the ice cream machine. Not one of them acknowledged, greeted, or said a word to any of us. After standing there being ignored for at least 10 minutes, more patrons began entering the store at which time I asked the gentleman standing at the ice cream machine if someone was going to take our order? He said he didn’t know how to. At least another 5 minutes later a woman (whom I assume is the manager) walks out of the back room and completely ignores the 10 people at the counter. Doesn’t say a word. I ask if someone is going to take our order and she nastily turns around and says “ma’am we are busy. Wait a minute” at which time I gathers my family and left. I’m not giving my hard earned money to an establishment that doesn’t even care if we are there or not. You’ll be out of business in no time at this rate.
Atmosphere: 1
Service: 1
Restaurantji Recommends
This store has gotten so much better in recent months! It's always clean including the bathrooms. The management and crew are all so friendly and helpful. The food was hot and fresh. We had a complicated order but they went above and beyond to make it perfectly for us. Whoever is now running this store is doing a fantastic job!
Atmosphere: 5
Food: 5
Service: 5
This store has gotten so much better in recent months! It's always clean including the bathrooms. The management and crew are all so friendly and helpful. The food was hot and fresh. We had a complicated order but they went above and beyond to make it perfectly for us. Whoever is now running this store is doing a fantastic job!
Atmosphere: 5
Food: 5
Service: 5
Good food for a good price. They have a meal special that is reasonably priced and includes an ice cream.
Atmosphere: 5
Food: 4
Service: 4
Look, I love dairy queen blizzards, especially the summer limited cotton candy, but they are NEVER mixed all the way through! This one I got most recently literally a fourth of it was mixed. The rest was just vanilla ice cream.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Blizzards, Ice Cream Cake
Very slow service. More attention was given to the drive thru than customers who were attempted to dine inside. The store appeared to be understaffed, however customers weren't even acknowledged while standing at the unattended counter waiting to order.
Atmosphere: 3
Food: 4
Service: 2
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