ok normally i don’t write reviews even if i disliked a place so much but recently I got that dunkin’ donuts $6 meal here and it was so BAD i wanted to cry. first of all my peppermint mocha tasted like actual dog water and was DISGUSTING, second of all, my tater tot thingies were so mushy and tasted old and then the sandwich was alright i guess… but OH my GOD this meal gave me the WORST case of food poisoning EVER bro… i was non stop puking for a day and then even now (days later) i’ve just been crazy nauseous. it’s truly the worst sickness i’ve had in a while. also this was the only meal i had in a 15 hour time frame so i KNOW it had to be because of this. but yeah anyways, the people were nice and chill i guess but i am so scared to ever eat here again.
Atmosphere: 3
Food: 1
Service: 3
Nancy Pedigo
This is THE BEST Dunkin Donut store in Hendersonville. The donuts are plentiful and always fresh. Those working in this store are friendly, kind, and polite. Thanks to the owner/management for their commitment to top notch customer service and food!
Tracy Eveland
Not very nice people work there
Atmosphere: 2
Food: 2
Service: 2
Samantha Kimbell
Normally I have had a pretty good experience at this location multiple times. Today, not so much. I'll admit I was confusing at the speaker bc I didn't want to say a blended drink but I just couldn't get my words out to say frozen coffee. I also wanted a half dozen of assorted donuts and that's the last thing I told the lady before I came to the window, I apologized for the confusion and she said it was okay we have it taken care of. Perfect tone, wasn't rude about it. So she slides the window closed after giving my coffee to me and then opens it about 15 seconds later saying "Sorry, I'm on a time here, can you go now?" When I explained I thought I was waiting on my half dozen she goes "oh no, I just rung you up for the coffee. " Total attitude change and all. Maybe she was having a rough day, I'm not sure, but who doesn't? It caught me off guard so I just said "oh okay, thanks."
Atmosphere: 3
Food: 4
Service: 2
Nicole Uchtman
I observed in employee remove a used spoon from a cup of coffee and water and use it to stir and mix my drink. Afterwards she returned it to the same cup with a mix of coffee and water in it and I presume it will be used again to mix other customers drinks
Atmosphere: 2
Food: 1
Service: 2
Robin
i ordered one drink, straight from the menu with no modifications and was given a completely different drink. it was a hot drink so i didn’t realize until I got home. Do not recommend
Food: 1
Service: 1
Brandon Allen
Nice, clean place. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
lys ray
Everything was lovely and fresh, we ordered online and came in to pick up. Only MAJOR downside? Sounded like a manager was raising their voice and cussing out their employees. Partner came in to get straws and the manager is STILL going off. Poor employee that helped us to collect our food seemed uncomfortable and ashamed. Maybe hold those convos in a quiet office instead of in the earshot of anyone who may walk in lol
Atmosphere: 1
Food: 4
Service: 4
c bry
Take care of your employees at this location they deserve it good fresh fast love it
Food: 5
Service: 5
Paula Kay
I had a yummy breakfast sandwich. They made it on the spot. It was hot and fresh. I really enjoyed it. Will go again. Quick and curtious service.
The iced coffee was actually good this time. Haven't gone here for awhile because the coffee was so bad. Tasted burnt.
Atmosphere: 4
Food: 4
Service: 4
R.B
Most unprofessional place I’ve ever been to as I write this I’ve been waiting 23 minutes for a dozen donuts the assistant manager and general manager have yelled at each other out over the phone the assistant manager is complaining to literally anyone that will listen and I’ve still not gotten a dozen donuts i could’ve grabbed myself at this point. Mind you I’m an Uber eats driver so it’s kind of my job,but this is just unacceptable I’ve not lost out on the opportunity to make money because there are literal children running this place.
Atmosphere: 1
Food: 1
Service: 1
Ashley Cooke
The location near my house is horrible. I always have to check my order bc it is never correct. They run out of everything but still take your mobile order. Then they can not refund your money when they don’t have what you asked for. I wish we had a more dependable location bc my kids love it.
Gullan S M
My fav place , and the boy that was a cashier was so nice and responsive! Helped me with my drink and gave me extra time to order
ok normally i don’t write reviews even if i disliked a place so much but recently I got that dunkin’ donuts $6 meal here and it was so BAD i wanted to cry. first of all my peppermint mocha tasted like actual dog water and was DISGUSTING, second of all, my tater tot thingies were so mushy and tasted old and then the sandwich was alright i guess… but OH my GOD this meal gave me the WORST case of food poisoning EVER bro… i was non stop puking for a day and then even now (days later) i’ve just been crazy nauseous. it’s truly the worst sickness i’ve had in a while. also this was the only meal i had in a 15 hour time frame so i KNOW it had to be because of this. but yeah anyways, the people were nice and chill i guess but i am so scared to ever eat here again.
Atmosphere: 3
Food: 1
Service: 3
This is THE BEST Dunkin Donut store in Hendersonville. The donuts are plentiful and always fresh. Those working in this store are friendly, kind, and polite. Thanks to the owner/management for their commitment to top notch customer service and food!
Not very nice people work there
Atmosphere: 2
Food: 2
Service: 2
Normally I have had a pretty good experience at this location multiple times. Today, not so much. I'll admit I was confusing at the speaker bc I didn't want to say a blended drink but I just couldn't get my words out to say frozen coffee. I also wanted a half dozen of assorted donuts and that's the last thing I told the lady before I came to the window, I apologized for the confusion and she said it was okay we have it taken care of. Perfect tone, wasn't rude about it. So she slides the window closed after giving my coffee to me and then opens it about 15 seconds later saying "Sorry, I'm on a time here, can you go now?" When I explained I thought I was waiting on my half dozen she goes "oh no, I just rung you up for the coffee. " Total attitude change and all. Maybe she was having a rough day, I'm not sure, but who doesn't? It caught me off guard so I just said "oh okay, thanks."
Atmosphere: 3
Food: 4
Service: 2
I observed in employee remove a used spoon from a cup of coffee and water and use it to stir and mix my drink. Afterwards she returned it to the same cup with a mix of coffee and water in it and I presume it will be used again to mix other customers drinks
Atmosphere: 2
Food: 1
Service: 2
i ordered one drink, straight from the menu with no modifications and was given a completely different drink. it was a hot drink so i didn’t realize until I got home. Do not recommend
Food: 1
Service: 1
Nice, clean place. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Everything was lovely and fresh, we ordered online and came in to pick up. Only MAJOR downside? Sounded like a manager was raising their voice and cussing out their employees. Partner came in to get straws and the manager is STILL going off. Poor employee that helped us to collect our food seemed uncomfortable and ashamed. Maybe hold those convos in a quiet office instead of in the earshot of anyone who may walk in lol
Atmosphere: 1
Food: 4
Service: 4
Take care of your employees at this location they deserve it good fresh fast love it
Food: 5
Service: 5
I had a yummy breakfast sandwich. They made it on the spot. It was hot and fresh. I really enjoyed it. Will go again. Quick and curtious service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Super friendly staff,and quick service
Atmosphere: 5
Food: 5
Service: 5
The iced coffee was actually good this time. Haven't gone here for awhile because the coffee was so bad. Tasted burnt.
Atmosphere: 4
Food: 4
Service: 4
Most unprofessional place I’ve ever been to as I write this I’ve been waiting 23 minutes for a dozen donuts the assistant manager and general manager have yelled at each other out over the phone the assistant manager is complaining to literally anyone that will listen and I’ve still not gotten a dozen donuts i could’ve grabbed myself at this point. Mind you I’m an Uber eats driver so it’s kind of my job,but this is just unacceptable I’ve not lost out on the opportunity to make money because there are literal children running this place.
Atmosphere: 1
Food: 1
Service: 1
The location near my house is horrible. I always have to check my order bc it is never correct. They run out of everything but still take your mobile order. Then they can not refund your money when they don’t have what you asked for. I wish we had a more dependable location bc my kids love it.
My fav place , and the boy that was a cashier was so nice and responsive! Helped me with my drink and gave me extra time to order
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Loading...