Dunkin'

303 New Shackle Island Rd, Hendersonville
(615) 358-9510

Recent Reviews

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Robert Darmos

Stale cinnamon roll great coffee great service

Atmosphere: 4

Food: 3

Service: 5

Fancy Dowlen Richeal

This was just a drive-thru visit but the people are polite service was very quick food's great and I love their cold coffee

Food: 5

Service: 5

Ronnie Johnson

Waited 25 min on order it was wrong had to make 3 tines and they were rude do not stop here my last time coming here

Alexandria Winkler

Everyone here is always so nice! Even when we crave donuts at weird times they still always have the good ones in stock! They’ve also never missed on my coffee orders which is RARE ☕️✨

Atmosphere: 5

Food: 5

Service: 5

JOHN

Guess I'm lucky, I've never had a bad experience here. Always great food and service.

Food: 5

Service: 5

Nunya Business

This location is no good.
Food will be cold or not prepared properly.
Staff changes over so fast it’ll make your head spin, mostly nice people but they do hire a handful of rude folks.

This morning I pulled in at 5:30 to grab food for my child who I was taking to the airport. The parking lot was empty, when I pulled up to the speaker to pick up my mobile order the lady who responded had a condescending tone, like I was interrupting her or she was just pissed she had to work? Not sure which, but my son picked up on it too. Bacon was so nasty that we threw it away….waste of money and time.

Atmosphere: 1

Food: 1

Service: 1

Susan Anderson

There are 2 other Dunkin locations closer to my house. I drive to this location because the service is consistent and superior.

Atmosphere: 5

Food: 5

Service: 5

Amber Holloway

Do not order curbside they will let you sit outside for 20 minutes and then you will have to go inside to get your order. I placed curbside because I have things to do and they did not care there was absolutely nobody at the building for the first 5 to 10 minutes. I sat there and then after 20 minutes I had to go inside and my order was just sitting on the counter watered Down. This is why I do not use this location.

Atmosphere: 1

Service: 1

Marissa D

Love the frozen butter pecan!

Atmosphere: 5

Food: 5

Service: 5

Tim Byrd

The staff is great. Best coffee, the doughnuts are good.

Chris Dubya

Every time I go here, I feel like a nuisance for going inside for service. Today was the final straw. 5 minutes of standing at the counter actively being ignored without even an acknowledgment of my existence. The family behind me got tired waiting and left too. It’s obvious they don’t want my money so I’ll oblige them and take my business elsewhere from now on. Loyal customer gone.

Melissa Allen

Best Tea ever.

Melissa Durbin

There is something wrong with our order every time. Today there was no mocha in my iced mocha latte (again), everything seasoning when we ordered plain bagels, and part of our order was left out. We always try to give them the benefit and try again, but this is getting old. We will be going to another one from now on.

Jessica Wilder

On more than one occasion we have had missing items from our delivery order.

Mittens Dun

ok normally i don’t write reviews even if i disliked a place so much but recently I got that dunkin’ donuts $6 meal here and it was so BAD i wanted to cry. first of all my peppermint mocha tasted like actual dog water and was DISGUSTING, second of all, my tater tot thingies were so mushy and tasted old and then the sandwich was alright i guess… but OH my GOD this meal gave me the WORST case of food poisoning EVER bro… i was non stop puking for a day and then even now (days later) i’ve just been crazy nauseous. it’s truly the worst sickness i’ve had in a while. also this was the only meal i had in a 15 hour time frame so i KNOW it had to be because of this. but yeah anyways, the people were nice and chill i guess but i am so scared to ever eat here again.

Atmosphere: 3

Food: 1

Service: 3

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