The staff is great. Best coffee, the doughnuts are good.
Chris Dubya
Every time I go here, I feel like a nuisance for going inside for service. Today was the final straw. 5 minutes of standing at the counter actively being ignored without even an acknowledgment of my existence. The family behind me got tired waiting and left too.
It’s obvious they don’t want my money so I’ll oblige them and take my business elsewhere from now on. Loyal customer gone.
Melissa Allen
Best Tea ever.
Melissa Durbin
There is something wrong with our order every time. Today there was no mocha in my iced mocha latte (again), everything seasoning when we ordered plain bagels, and part of our order was left out. We always try to give them the benefit and try again, but this is getting old. We will be going to another one from now on.
Jessica Wilder
On more than one occasion we have had missing items from our delivery order.
Mittens Dun
ok normally i don’t write reviews even if i disliked a place so much but recently I got that dunkin’ donuts $6 meal here and it was so BAD i wanted to cry. first of all my peppermint mocha tasted like actual dog water and was DISGUSTING, second of all, my tater tot thingies were so mushy and tasted old and then the sandwich was alright i guess… but OH my GOD this meal gave me the WORST case of food poisoning EVER bro… i was non stop puking for a day and then even now (days later) i’ve just been crazy nauseous. it’s truly the worst sickness i’ve had in a while. also this was the only meal i had in a 15 hour time frame so i KNOW it had to be because of this. but yeah anyways, the people were nice and chill i guess but i am so scared to ever eat here again.
Atmosphere: 3
Food: 1
Service: 3
Nancy Pedigo
This is THE BEST Dunkin Donut store in Hendersonville. The donuts are plentiful and always fresh. Those working in this store are friendly, kind, and polite. Thanks to the owner/management for their commitment to top notch customer service and food!
Tracy Eveland
Not very nice people work there
Atmosphere: 2
Food: 2
Service: 2
Samantha Kimbell
Normally I have had a pretty good experience at this location multiple times. Today, not so much. I'll admit I was confusing at the speaker bc I didn't want to say a blended drink but I just couldn't get my words out to say frozen coffee. I also wanted a half dozen of assorted donuts and that's the last thing I told the lady before I came to the window, I apologized for the confusion and she said it was okay we have it taken care of. Perfect tone, wasn't rude about it. So she slides the window closed after giving my coffee to me and then opens it about 15 seconds later saying "Sorry, I'm on a time here, can you go now?" When I explained I thought I was waiting on my half dozen she goes "oh no, I just rung you up for the coffee. " Total attitude change and all. Maybe she was having a rough day, I'm not sure, but who doesn't? It caught me off guard so I just said "oh okay, thanks."
I observed in employee remove a used spoon from a cup of coffee and water and use it to stir and mix my drink. Afterwards she returned it to the same cup with a mix of coffee and water in it and I presume it will be used again to mix other customers drinks
Atmosphere: 2
Food: 1
Service: 2
Robin
i ordered one drink, straight from the menu with no modifications and was given a completely different drink. it was a hot drink so i didn’t realize until I got home. Do not recommend
Food: 1
Service: 1
Brandon Allen
Nice, clean place. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
lys ray
Everything was lovely and fresh, we ordered online and came in to pick up. Only MAJOR downside? Sounded like a manager was raising their voice and cussing out their employees. Partner came in to get straws and the manager is STILL going off. Poor employee that helped us to collect our food seemed uncomfortable and ashamed. Maybe hold those convos in a quiet office instead of in the earshot of anyone who may walk in lol
Atmosphere: 1
Food: 4
Service: 4
c bry
Take care of your employees at this location they deserve it good fresh fast love it
Love the frozen butter pecan!
The staff is great. Best coffee, the doughnuts are good.
Every time I go here, I feel like a nuisance for going inside for service. Today was the final straw. 5 minutes of standing at the counter actively being ignored without even an acknowledgment of my existence. The family behind me got tired waiting and left too. It’s obvious they don’t want my money so I’ll oblige them and take my business elsewhere from now on. Loyal customer gone.
Best Tea ever.
There is something wrong with our order every time. Today there was no mocha in my iced mocha latte (again), everything seasoning when we ordered plain bagels, and part of our order was left out. We always try to give them the benefit and try again, but this is getting old. We will be going to another one from now on.
On more than one occasion we have had missing items from our delivery order.
ok normally i don’t write reviews even if i disliked a place so much but recently I got that dunkin’ donuts $6 meal here and it was so BAD i wanted to cry. first of all my peppermint mocha tasted like actual dog water and was DISGUSTING, second of all, my tater tot thingies were so mushy and tasted old and then the sandwich was alright i guess… but OH my GOD this meal gave me the WORST case of food poisoning EVER bro… i was non stop puking for a day and then even now (days later) i’ve just been crazy nauseous. it’s truly the worst sickness i’ve had in a while. also this was the only meal i had in a 15 hour time frame so i KNOW it had to be because of this. but yeah anyways, the people were nice and chill i guess but i am so scared to ever eat here again.
Atmosphere: 3
Food: 1
Service: 3
This is THE BEST Dunkin Donut store in Hendersonville. The donuts are plentiful and always fresh. Those working in this store are friendly, kind, and polite. Thanks to the owner/management for their commitment to top notch customer service and food!
Not very nice people work there
Atmosphere: 2
Food: 2
Service: 2
Normally I have had a pretty good experience at this location multiple times. Today, not so much. I'll admit I was confusing at the speaker bc I didn't want to say a blended drink but I just couldn't get my words out to say frozen coffee. I also wanted a half dozen of assorted donuts and that's the last thing I told the lady before I came to the window, I apologized for the confusion and she said it was okay we have it taken care of. Perfect tone, wasn't rude about it. So she slides the window closed after giving my coffee to me and then opens it about 15 seconds later saying "Sorry, I'm on a time here, can you go now?" When I explained I thought I was waiting on my half dozen she goes "oh no, I just rung you up for the coffee. " Total attitude change and all. Maybe she was having a rough day, I'm not sure, but who doesn't? It caught me off guard so I just said "oh okay, thanks."
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
I observed in employee remove a used spoon from a cup of coffee and water and use it to stir and mix my drink. Afterwards she returned it to the same cup with a mix of coffee and water in it and I presume it will be used again to mix other customers drinks
Atmosphere: 2
Food: 1
Service: 2
i ordered one drink, straight from the menu with no modifications and was given a completely different drink. it was a hot drink so i didn’t realize until I got home. Do not recommend
Food: 1
Service: 1
Nice, clean place. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Everything was lovely and fresh, we ordered online and came in to pick up. Only MAJOR downside? Sounded like a manager was raising their voice and cussing out their employees. Partner came in to get straws and the manager is STILL going off. Poor employee that helped us to collect our food seemed uncomfortable and ashamed. Maybe hold those convos in a quiet office instead of in the earshot of anyone who may walk in lol
Atmosphere: 1
Food: 4
Service: 4
Take care of your employees at this location they deserve it good fresh fast love it
Food: 5
Service: 5
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