Recommended dishes: White Chocolate Raspberry, Red Velvet, Chocolate Chocolate Chip, Bundt Cake, Confetti, Lemon Raspberry, Snickerdoodle
Kissy Lucombe
Horrible customer service by the owner or manager! I received a very small cake for Five people instead of 30 people. I paid $48.00 and could off gotten a better cake somewhere else. I will NEVER order from there again and will let my friends know that they are a bunch of rip offs!!!
Joyce Wittenmeyer
I have been a customer for YEARS. Our family tradition for every holiday is to get a cake from Nothing Bundt Cakes. At Christmas we purchased an 8” White Chocolate Raspberry cake. When we opened the box we noticed the cake looked substantially smaller than we are used to. We measured the cake and it didn’t even measure 7”. At this point we had a house full of guests and had to serve part of the cake.The following business day I reached out to the store and spoke with the owner Paul Teller. His demeanor was incredibly degrading and condescending. At one point he asked me if we ate the cake and enjoyed it? To which I responded that this was a dessert for Christmas Day and we had to serve part of the cake. I told him I would be happy to bring in the remaining half to show him the size discrepancy. He replied I won’t eat a half of your cake. Things got heated and he eventually offered to refund our money and give us a free cake for the future.I wasn’t happy with how the conversation went because of his condescending demeanor but was willing to give the company another try. Today I went to pick up my cake that he offered. I simply said that I have a credit for a free cake on my account that I would like to use. His employee Bella decided to take it upon herself to not once but TWICE reprimand me about how their cakes are cooked in 8” pans and that a ruler does not measure diameter. Round is round and an 8” cake should be 8” correct? At this point there were a few other customers in the building and I asked her what is the point of reprimanding me and trying to embarrass me in front of other guests? No body needed to know the situation. I didn’t bring it up. I spoke with the owner and was simply coming in for what he offered me. As I was asking Bella why she felt the need to school me on cakes I asked her what the point of this was and Paul decided to run out from the back and got extremely close to me to escort me out for what his employee did to me.I have never in my life been treated so poorly by an establishment let alone another man. He made me feel extremely uncomfortable not only on the phone but now in person.Be aware that if you are not happy with your product they will shame you. The right way to have handled this would be to hand me the cake and say enjoy your cake I hope this one is better.
Atmosphere: 1
Food: 1
Service: 1
Jodi Reeve
Always a great experience!
Atmosphere: 5
Food: 5
Service: 5
Morgan Miller
We used this location for our wedding cake and guests! It was PERFECT and so yummy. 10/10!!!
Sarah Pewitt
Ordered a last minute birthday cake online and was able to pick up the same day. Picked the lemon cake and it was delicious / fresh. Everyone enjoyed it!
Belinda
Had to call for directions, the store is not easily identifiable. Nice employees. The Bundt Cakes are good, but I would like a variety of icing options.
Diane Anderson
Amazing customer service!!! And then they hand you these amazing cakes!!
Diane Smithey
Amazing customer service!!! And then they hand you these amazing cakes!!
Sabrena Buford
I love the cakes sooo tasty! Great cakes to get for any occasion!
Good counter service and tasty bundt cakes. That's all I needed. ; )
Candice H.
The mini bundlets are wonderful single serve options for all occasions! Lots of flavor options and always very fresh.
Mrs. Martinez
First time buyer, Very different from another bakeries very clean and friendly staff, definitely will go there again I placed and order for my kids but I just have them one to share and I ate the other one OmG we loved it taste super good. 100/100 ? I think I may change my cakes from Baskin to this one
Mike Sanders
The staff is very helpful, the store is kept clean and orderly. The cakes are exceptionaly good and easy to order.
Miss Martinez
First time buyer, Very different from another bakeries very clean and friendly staff, definitely will go there again I placed and order for my kids but I just have them one to share and I ate the other one OmG we loved it taste super good. 100/100 ? I think I may change my cakes from Baskin to this one
Yummy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate Raspberry, Red Velvet, Chocolate Chocolate Chip, Bundt Cake, Confetti, Lemon Raspberry, Snickerdoodle
Horrible customer service by the owner or manager! I received a very small cake for Five people instead of 30 people. I paid $48.00 and could off gotten a better cake somewhere else. I will NEVER order from there again and will let my friends know that they are a bunch of rip offs!!!
I have been a customer for YEARS. Our family tradition for every holiday is to get a cake from Nothing Bundt Cakes. At Christmas we purchased an 8” White Chocolate Raspberry cake. When we opened the box we noticed the cake looked substantially smaller than we are used to. We measured the cake and it didn’t even measure 7”. At this point we had a house full of guests and had to serve part of the cake.The following business day I reached out to the store and spoke with the owner Paul Teller. His demeanor was incredibly degrading and condescending. At one point he asked me if we ate the cake and enjoyed it? To which I responded that this was a dessert for Christmas Day and we had to serve part of the cake. I told him I would be happy to bring in the remaining half to show him the size discrepancy. He replied I won’t eat a half of your cake. Things got heated and he eventually offered to refund our money and give us a free cake for the future.I wasn’t happy with how the conversation went because of his condescending demeanor but was willing to give the company another try. Today I went to pick up my cake that he offered. I simply said that I have a credit for a free cake on my account that I would like to use. His employee Bella decided to take it upon herself to not once but TWICE reprimand me about how their cakes are cooked in 8” pans and that a ruler does not measure diameter. Round is round and an 8” cake should be 8” correct? At this point there were a few other customers in the building and I asked her what is the point of reprimanding me and trying to embarrass me in front of other guests? No body needed to know the situation. I didn’t bring it up. I spoke with the owner and was simply coming in for what he offered me. As I was asking Bella why she felt the need to school me on cakes I asked her what the point of this was and Paul decided to run out from the back and got extremely close to me to escort me out for what his employee did to me.I have never in my life been treated so poorly by an establishment let alone another man. He made me feel extremely uncomfortable not only on the phone but now in person.Be aware that if you are not happy with your product they will shame you. The right way to have handled this would be to hand me the cake and say enjoy your cake I hope this one is better.
Atmosphere: 1
Food: 1
Service: 1
Always a great experience!
Atmosphere: 5
Food: 5
Service: 5
We used this location for our wedding cake and guests! It was PERFECT and so yummy. 10/10!!!
Ordered a last minute birthday cake online and was able to pick up the same day. Picked the lemon cake and it was delicious / fresh. Everyone enjoyed it!
Had to call for directions, the store is not easily identifiable. Nice employees. The Bundt Cakes are good, but I would like a variety of icing options.
Amazing customer service!!! And then they hand you these amazing cakes!!
Amazing customer service!!! And then they hand you these amazing cakes!!
I love the cakes sooo tasty! Great cakes to get for any occasion!
Restaurantji Recommends
Good counter service and tasty bundt cakes. That's all I needed. ; )
The mini bundlets are wonderful single serve options for all occasions! Lots of flavor options and always very fresh.
First time buyer, Very different from another bakeries very clean and friendly staff, definitely will go there again I placed and order for my kids but I just have them one to share and I ate the other one OmG we loved it taste super good. 100/100 ? I think I may change my cakes from Baskin to this one
The staff is very helpful, the store is kept clean and orderly. The cakes are exceptionaly good and easy to order.
First time buyer, Very different from another bakeries very clean and friendly staff, definitely will go there again I placed and order for my kids but I just have them one to share and I ate the other one OmG we loved it taste super good. 100/100 ? I think I may change my cakes from Baskin to this one