It was clean but there's no longer table service. You order from a kiosk and the drinks are self serve but you have to scan your receipt to get the drink machine to dispense. Very unfriendly staff they didn't want to help or answer questions.
Atmosphere: 3
Food: 3
Service: 1
Sara Jacobs
Self ordering kiosks were easy to use. Food was made fresh and was delicious.
Atmosphere: 3
Food: 4
Service: 4
rob vangoethem
Had an order and it was wrong. No big deal. Took it up and told the girl I was allergic to stuff on the burger. She changed the bun!!! Ketchup was still on the burger. Apparently she doesn’t understand what allergic means
Atmosphere: 5
Food: 2
Service: 2
Melissa Mccomb
Food was hot fresh great 👍
Atmosphere: 5
Food: 5
Service: 5
Wendy Farmer
Sweet tea was empty, ketchup was empty, all the tables needed to be wiped, food took over 25 minutes and we were the only people in there. The food wasn’t as good as I have had from other steak and shakes in the past.
Dan Campbell
I went to this location to get lunch and they were not busy. Two people who ordered after me that were still ordering when my order was complete got their food before me which didn’t sit well. To add salt to the wound, the fries were cold and the burger had way too much salt. I couldn’t even eat it. The staff was not friendly at all and I’m not sure why this location even stays open as this is not the first time their overall experience has been horrible.
Jayson Wolbert
Food is consistent. Atmosphere is waht it is
Atmosphere: 2
Food: 4
Service: 3
Rocky Patterson
Great food but you have to order on a computer.Dont like that .
Atmosphere: 3
Food: 5
Service: 3
Michael Arnold
Great tasting burger. Onion rings had no onion flavor. My Snickers milk shake had stale candy. The service is what I've come to expect in a fast food restaurant - bad manners.
Two tabletops were covered at dinner time. We happened to be sitting near the garbage box. We had almost finished our meals when an employee came out of the kitchen and started sweeping the floor near us.
He pulled out the two garbage bags from the box directly behind my wife. The manager wants customers. The customer wants friendly service.
I'm upset because my granddaughter wanted to eat here after a softball championship game.
I wouldn't have chosen this place based on past experiences. Two tabletops at dinner time is the cost of bad service.
Atmosphere: 2
Food: 2
Service: 1
Destinee Faith
Refused to take my order in drive thru because the women taking orders didn't understand what I was asking. Was very rude and told me to pull off. Will never go back to this location again.
I found that the ordering kiosks are difficult to use. Need more instructions and someone to help answer questions.
Atmosphere: 5
Food: 5
Service: 2
Adrian Nicole
Most of this experience was fine but it was ruined by the fact that the staff was absolutely atrocious. One staff member was very rude to my family and I. They forgot our fries on our kid meals and we simply ask to ask for them and the lady was rude and I stead of handing the tray to us after getting the fries, she slammed it down on the counter.
Atmosphere: 4
Food: 4
Service: 1
Casper Sixonefive
Food was great. Employees not so much.
Atmosphere: 1
Food: 5
Service: 1
Tiffany G
I was very pleased with the service! The food was fresh and really good! The restaurant was clean and comfortable to eat in!
Atmosphere: 5
Food: 5
Service: 5
Sarah Mekennon
A Filipino girl just cussed me out in the drive through. Low class. Sad....as though she was on drugs. Would not trust the food, so i left.
It was clean but there's no longer table service. You order from a kiosk and the drinks are self serve but you have to scan your receipt to get the drink machine to dispense. Very unfriendly staff they didn't want to help or answer questions.
Atmosphere: 3
Food: 3
Service: 1
Self ordering kiosks were easy to use.
Food was made fresh and was delicious.
Atmosphere: 3
Food: 4
Service: 4
Had an order and it was wrong. No big deal. Took it up and told the girl I was allergic to stuff on the burger. She changed the bun!!! Ketchup was still on the burger. Apparently she doesn’t understand what allergic means
Atmosphere: 5
Food: 2
Service: 2
Food was hot fresh great 👍
Atmosphere: 5
Food: 5
Service: 5
Sweet tea was empty, ketchup was empty, all the tables needed to be wiped, food took over 25 minutes and we were the only people in there. The food wasn’t as good as I have had from other steak and shakes in the past.
I went to this location to get lunch and they were not busy. Two people who ordered after me that were still ordering when my order was complete got their food before me which didn’t sit well. To add salt to the wound, the fries were cold and the burger had way too much salt. I couldn’t even eat it. The staff was not friendly at all and I’m not sure why this location even stays open as this is not the first time their overall experience has been horrible.
Food is consistent. Atmosphere is waht it is
Atmosphere: 2
Food: 4
Service: 3
Great food but you have to order on a computer.Dont like that .
Atmosphere: 3
Food: 5
Service: 3
Great tasting burger. Onion rings had no onion flavor. My Snickers milk shake had stale candy. The service is what I've come to expect in a fast food restaurant - bad manners.
Two tabletops were covered at dinner time. We happened to be sitting near the garbage box. We had almost finished our meals when an employee came out of the kitchen and started sweeping the floor near us.
He pulled out the two garbage bags from the box directly behind my wife. The manager wants customers. The customer wants friendly service.
I'm upset because my granddaughter wanted to eat here after a softball championship game.
I wouldn't have chosen this place based on past experiences. Two tabletops at dinner time is the cost of bad service.
Atmosphere: 2
Food: 2
Service: 1
Refused to take my order in drive thru because the women taking orders didn't understand what I was asking. Was very rude and told me to pull off. Will never go back to this location again.
Service: 1
Restaurantji Recommends
I found that the ordering kiosks are difficult to use. Need more instructions and someone to help answer questions.
Atmosphere: 5
Food: 5
Service: 2
Most of this experience was fine but it was ruined by the fact that the staff was absolutely atrocious. One staff member was very rude to my family and I. They forgot our fries on our kid meals and we simply ask to ask for them and the lady was rude and I stead of handing the tray to us after getting the fries, she slammed it down on the counter.
Atmosphere: 4
Food: 4
Service: 1
Food was great. Employees not so much.
Atmosphere: 1
Food: 5
Service: 1
I was very pleased with the service! The food was fresh and really good! The restaurant was clean and comfortable to eat in!
Atmosphere: 5
Food: 5
Service: 5
A Filipino girl just cussed me out in the drive through. Low class. Sad....as though she was on drugs. Would not trust the food, so i left.
Atmosphere: 1
Food: 1
Service: 1
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