Chipotle Mexican Grill

5000B Old Hickory Blvd, Hermitage
(615) 732-0190

Recent Reviews

Dillon M.

I come in here multiple times a week. I love chipotle, however, the lady that wears the covid-19 mask is overly annoyed and pissed off every time. Such an uncomfortable experience. SMH

Pam W.

I'm not sure why this location does not have a better rating. Every time I have visited the restaurant has been busy. I have always received good service and fresh food, and, may I say, their guacamole is awesome! The selection of meats, vegetables, and toppings for your bowl or burrito is plentiful, too. Yes, the price is a little expensive, but unfortunately you will find that almost anywhere you go these days. For good service and fresh food, you won't go wrong with a visit to Chipotle.

Lauren L.

I am a chipotle fan but don't go later in the day. I think food is stored inappropriately. I ate a bowl from here a few weeks ago and about an hour later, had food poisoning for the next 24 hours. Couldn't even hold down water.

Pam Barton

We walked in and ordered a quesadilla. We were told we could NOT order a quesadilla UNLESS we ordered ONLINE. THAT MEANT GETTING OUT OF LINE AND CREATING AN ACCOUNT‼️ so stupid!!! We ordered something else because they would not make it unless we ordered online. And then the girl told us we could order a kids quesadilla but not a regular one unless we ordered online!!! Omg!!!!We will go somewhere else from now on. Like a local places Nectar. We can get what’s on the menu without having to order online.Good bye, adios Chipotle. That experience sucked. Not worth it.

Atmosphere: 2

Food: 1

Service: 1

Dema H

LOVE this place!

Atmosphere: 5

Food: 5

Service: 5

Olivia Roney

Would not allow me to pay in cash bc they were "counting money" smh left my food and ran

Nathan J.

Lobby, filthy. Restroom filthy. Out of 2/3 of everything on the menu hours before close. How in the heck is Chipotle even in business anymore? What was the go to for a good, fast meal in the 00s all the way to the mid 10s has just gone to utter crap. It isn't just this location. The entire chain seems to be a disgusting mismanaged shell of its former self!

Bryce Swartz

It’s always a sickening feeling when you find hair in your food. But not only was it hair, but it was a clump of it. I will not EVER be returning to this chipotle…

Atmosphere: 2

Food: 1

Service: 1

John Henry Soto

I'm not a review guy but this was truly a bad experience. I went with my daughter to get an early lunch at 1130am February 4th and the young lady with braces preparing our food had the worse expression and provided terrible service. The only reason I gave service a 2 was because the young lady who checked us out was friendly. She should apply to work at Chick-fil-A. She was trying to make up for the horrible service of the first encounter and that's commendable. The terrible service person didn't clarify what's a kids meal or burrito and ruined both our meals. Ok that's it. I'm hoping this will overall help Chipotle at 5544 okd hickory blvd.

Atmosphere: 3

Food: 3

Service: 2

Jerald Lifsey

It hit the spot for

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Guacamole, Burrito Bowl of Rice and Beans

Douglas Orndorff

Very good food and the prices are very

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl of Rice and Beans

Jaiden White

Poor service and they charge people extra for a regular portion of chicken.

Jason Malinak

Good food, but a little slow. Overall good experience.

Atmosphere: 4

Food: 4

Service: 4

Mark Byrne

I paid $55 for two bowls with the absolute toughest beef I have ever had, unable to eat it because it was so tough.The chips and guacamole was excellent.Won’t be back.

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: Guacamole

stephen cain

Once again, my salad was missing "THE SALAD!" How is it I keep getting served salads with almost NO lettuce? But they sure can put enough side/salsa on it...so much that my "salad" was basically soup.

Food: 1

Service: 1

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