Wingstop

5570 Old Hickory Blvd #102, Hermitage
(629) 895-1100

Recent Reviews

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18th Hour Sailing

Great food and fun people

Atmosphere: 5

Food: 5

Service: 5

Yuriy Lutsenko

For the 2nd time, they've give my order to someone else. I dont need free food. Don't need my money refunded. Just make sure my order is ready for my pick since I paid for it in advance. When asked what happened, no one is sorry - just dont have your food. Horrible customer service and management. Would NOT recommend.

Service: 1

Nevaeh Tarre

I went inside to place an order and they said they were completely out of wings and only had breast and tenders and the online options were unavailable. WING is in the name of the restaurant how is there no wings….

Atmosphere: 1

Food: 1

Service: 1

India Gooch

never answer the phone .😒

Janessa Peeples

Ordered through DoorDash. Had 3 different t drivers. First one stole our order. Then they assigned a second person. Then the store canceled the order. Then they remade it and assigned the third person. No ranch. Supposed to have 3. Only 1 straw supposed to have 2. Ordered Dr. pepper and orange Fanta and got 2 sprites instead. No napkins. Only ketchup. Food was over 30 mins late

Katie Robinson

“Christian” took my order over the phone tonight. Although it was busy and hard to hear me on the phone he took my order and checked me out very quickly.

Atmosphere: 5

Food: 5

Service: 5

Mike Budai

Had to wait over an hour for a six piece meal, absolutely ridiculous

Atmosphere: 1

Food: 3

Service: 1

Jesus Tillero

I order online and it was very good food, crispy fries and delicious boneless, with the fiereline sauces 🔥

Atmosphere: 5

Food: 5

Service: 5

Luke Sterling

Don’t place an online order ahead of time expecting your food to be ready in the time interval it tells you it will be ready. I came in told the lady I was there to pick up my order, she went to the new screen they installed (SUPER helpful as you’ll see) set my name as “here” and told me to wait 5 minutes. 10 minutes later my name disappeared from the screen and I’m thinking “okay I’ll get my food soon”. Waited 5-10 minutes, they still haven’t said my name. Multiple people who have walked in after me got their food so I’m thinking something must be wrong, I had to walk straight up to the counter again and ask if any one of the bags sitting on the metal rack is mine, they confirm my name and hand me my food. Now why in the world did they not call my name? You know I’m “here” so why do I have to settle with eating cold wings when you got that giant screen with my name on saying I’m waiting for my food. Now should I have asked for new food, yeah, but I’m not that kind of person. Wingstop PLEASE do better. I seen employees checking that screen with customer names on it like every 2-3 minutes. Don’t delete incomplete names and forget about people. Do. Better.

Atmosphere: 3

Food: 2

Service: 1

Cristian Hernandez

Place is gross don’t eat here

Michael Hazlett

My boys at Wingstop got me. They the real deal always coming in clutch.

Atmosphere: 5

Food: 5

Service: 5

Chad Ellison

No one in this store gave 2 damns about getting an order right And when it was wrong no one gave one damn about fixing it. Do not go here. The owner should be ashamed. But I’m sure they’ve never stepped foot in the place. Horrible. Ohhh and $17 for 10 wings to find this out

Atmosphere: 1

Food: 1

Service: 1

Tuyet Do

Every time I've ordered since I moved over here in April my wings/fries have been fire. It doesn't matter what time of the day I order. I love that.

Atmosphere: 3

Food: 5

Service: 2

Emily Williamson

I ordered online for delivery which I rarely do because I'm always scared of the food not being great. I am so happy to say that my food was amazing! Just what I needed after a hard day. Thank you so much to the closing staff at this location that worked Aug 22, 2025!

Atmosphere: 5

Food: 5

Service: 5

Anthony H

Don’t try calling in your order, it sends you to voicemail. Don’t try ordering online unless you’re comfortable tipping for carry out. You are required to enter a tip.

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