The food and service was great. I used the drive thru and had no wait time.
Atmosphere: 5
Food: 5
Service: 5
Anastasia Howell
I didn’t actually eat here myself, but I let my daughter and her friend(both 13) go in to eat as they wanted barbecue and I wanted Panera. I didn’t spend more than maybe 10 minutes at Panera Bread, but when I got back my poor daughter and her friend had an old man leaned up on their table sizing them up and keeping them locked in a conversation that I could tell made the poor girls very uncomfortable. And when I get there, I see that this is an employee! The man, Chip, noticed me coming over and then completely flips the conversation into a corny joke and then retreated. I quickly asked for some boxes and got the girls out of there. My daughter and her friend told me that this man was making comments on their bodies and asking them inappropriate questions, even after knowing they were both CHILDREN.
Atmosphere: 1
Food: 3
Service: 1
Rick
The Smoked wings are the best in town. I highly recommend them.
Atmosphere: 5
Food: 5
Service: 5
Pamela Walsh Hickman
Best bar b que around! Great service, fast delivery... highly recommend!!
PAMELA HICKMAN
Great service, great food, fast delivery... beer than any bar b que place around. Would highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Anonymous
This place sucks!
Atmosphere: 1
Food: 1
Service: 1
Terry Horton
Great barbecue and sides and I am the issue was due to being Labor Day but counter service was awful and we waited 20-30 minutes for our food after our wait to order. We'll be back but afraid they lost customers last night.
Jeremy is amazing!! First time ever stopping at the restaurant. My Husband, Daughter and I had such an enjoyable time talking to him, and getting recommendations. Food was delicious. Will absolutely be coming back to visit when we’re back in town 🤩🫶🏼 (Give that man a raise!!)
Atmosphere: 5
Food: 5
Service: 5
Missy Cannon
My grandson and myself decided to go eat at Buddy’s. I use to eat there every Saturday until the all you can eat ribs were taken away. I went a few more times after that but I could never get fresh ribs. It seems that on the all You can eat rib Saturday they were always fresh but any other time they were very dry and hardly any meat on the bones. So i stopped going until recently I decided to give them another try. I ordered the rib dinner with a plain baked potato and Baked beans. My grandson had the kids tenders and French fries. My name was called to come get my food as I got to the counter my grandsons food was ready and part of mine was ready. The guy told me the potatoes were not ready and It would be 10 minutes and they would be ready. So I told him that I like to have all my food at one time and could he please put my food under the warmer to keep it warm until it was all ready. He rudely snatched the plate off the counter and laid it on the side of the fryer. 20 minutes go by and I go back to the counter and ask were the potatoes done yet. So the man(managers husband ) ask her how much longer would it be before they would be ready. She smarts off to him goes to the back gets a pan of potatoes and throws them on the back counter the guy says who did that and she(the manager) says in a very smart voice I did. You want your potatoes don’t you? At that point I was very angry to see a manager act that way in front of a customer. I proceeded to tell the cashier( managers daughter ) that I would never be back there again. She starts apologizing and offering me and my grandson dessert on the house and I told her no thank you. She was very sweet and professional . First the guy was rude then the manager?? I had enough at that point. So I finally get my food I had a nice fresh hot potato but by then the ribs were cold. How can you hold your employees accountable for bad customer service when their manager needs a course in customer service herself. I could have gotten over waiting on my food but the way the manager acted was way out of line.
Atmosphere: 1
Food: 3
Service: 1
Jadon Walker
Baked potato and milkshake are great and Jenn is the nicest person ever give her a raise!!
There was a mistake with my order. I wasn’t being accusatory, I would never start that way, but the staff was some of the rudest I have ever experienced at any restaurant and wouldn’t help and kept saying that I screwed up and then wouldn’t help me fix it even though I offered to pay for what I wanted (it was literally a bun) just to end them being so unpleasant. I wasn’t mean or accusatory but boy they were. They were incredibly nasty, in my opinion. Not going back.
Atmosphere: 1
Food: 2
Service: 1
Nancy “Nannan” Browder
I love coming to this Buddy's. I never have any problems with customer service or my order. They have the best Loaded pork potato. I highly recommend this restaurant. Thank you workers for doing your job with care.
Atmosphere: 5
Food: 5
Service: 5
Raja T
I have been a regular at the Hixson TN location especially to get their Hush puppies and Fudge Cake (with Ice Cream). Customer Service is horrible at this place, it was not the case 6 months ago. They don't seem to like Asian/Indian folks and don't want to take an order from us. Their menu has Regular Fudge cake, but the employees here only want it to be referred as Full Fudge cake. I don't understand why they want it to be referred a different way, either change your menu or educate the folks who work here. Highly Disappointed! Will not be returning back to this location!!
Atmosphere: 1
Food: 4
Service: 1
Jay way
Thr food was a 4/10 I've had way better food, but their very nice people and the service was amazing also.
Atmosphere: 5
Food: 2
Service: 5
Ginger Wyly
I ordered the pork potato. It was the worst I have ever had. This was my first and last visit.
The food and service was great. I used the drive thru and had no wait time.
Atmosphere: 5
Food: 5
Service: 5
I didn’t actually eat here myself, but I let my daughter and her friend(both 13) go in to eat as they wanted barbecue and I wanted Panera. I didn’t spend more than maybe 10 minutes at Panera Bread, but when I got back my poor daughter and her friend had an old man leaned up on their table sizing them up and keeping them locked in a conversation that I could tell made the poor girls very uncomfortable. And when I get there, I see that this is an employee! The man, Chip, noticed me coming over and then completely flips the conversation into a corny joke and then retreated. I quickly asked for some boxes and got the girls out of there. My daughter and her friend told me that this man was making comments on their bodies and asking them inappropriate questions, even after knowing they were both CHILDREN.
Atmosphere: 1
Food: 3
Service: 1
The Smoked wings are the best in town. I highly recommend them.
Atmosphere: 5
Food: 5
Service: 5
Best bar b que around! Great service, fast delivery... highly recommend!!
Great service, great food, fast delivery... beer than any bar b que place around. Would highly recommend.
Atmosphere: 5
Food: 5
Service: 5
This place sucks!
Atmosphere: 1
Food: 1
Service: 1
Great barbecue and sides and I am the issue was due to being Labor Day but counter service was awful and we waited 20-30 minutes for our food after our wait to order. We'll be back but afraid they lost customers last night.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Pulled Pork, Fries, Slaw, Baked Beans, Hushpuppies, Potato Salad, Pork Sandwich, Hot Fudge Cake, Pickles
Jeremy is amazing!! First time ever stopping at the restaurant. My Husband, Daughter and I had such an enjoyable time talking to him, and getting recommendations. Food was delicious. Will absolutely be coming back to visit when we’re back in town 🤩🫶🏼 (Give that man a raise!!)
Atmosphere: 5
Food: 5
Service: 5
My grandson and myself decided to go eat at Buddy’s. I use to eat there every Saturday until the all you can eat ribs were taken away. I went a few more times after that but I could never get fresh ribs. It seems that on the all
You can eat rib Saturday they were always fresh but any other time they were very dry and hardly any meat on the bones. So i stopped going until recently I decided to give them another try. I ordered the rib dinner with a plain baked potato and Baked beans. My grandson had the kids tenders and French fries. My name was called to come get my food as I got to the counter my grandsons food was ready and part of mine was ready. The guy told me the potatoes were not ready and It would be 10 minutes and they would be ready. So I told him that I like to have all my food at one time and could he please put my food under the warmer to keep it warm until it was all ready. He rudely snatched the plate off the counter and laid it on the side of the fryer. 20 minutes go by and I go back to the counter and ask were the potatoes done yet. So the man(managers husband ) ask her how much longer would it be before they would be ready. She smarts off to him goes to the back gets a pan of potatoes and throws them on the back counter the guy says who did that and she(the manager) says in a very smart voice I did. You want your potatoes don’t you? At that point I was very angry to see a manager act that way in front of a customer. I proceeded to tell the cashier( managers daughter ) that I would never be back there again. She starts apologizing and offering me and my grandson dessert on the house and I told her no thank you. She was very sweet and professional . First the guy was rude then the manager?? I had enough at that point. So I finally get my food I had a nice fresh hot potato but by then the ribs were cold. How can you hold your employees accountable for bad customer service when their manager needs a course in customer service herself. I could have gotten over waiting on my food but the way the manager acted was way out of line.
Atmosphere: 1
Food: 3
Service: 1
Baked potato and milkshake are great and Jenn is the nicest person ever give her a raise!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Potato
Restaurantji Recommends
There was a mistake with my order. I wasn’t being accusatory, I would never start that way, but the staff was some of the rudest I have ever experienced at any restaurant and wouldn’t help and kept saying that I screwed up and then wouldn’t help me fix it even though I offered to pay for what I wanted (it was literally a bun) just to end them being so unpleasant. I wasn’t mean or accusatory but boy they were. They were incredibly nasty, in my opinion. Not going back.
Atmosphere: 1
Food: 2
Service: 1
I love coming to this Buddy's. I never have any problems with customer service or my order. They have the best Loaded pork potato. I highly recommend this restaurant. Thank you workers for doing your job with care.
Atmosphere: 5
Food: 5
Service: 5
I have been a regular at the Hixson TN location especially to get their Hush puppies and Fudge Cake (with Ice Cream). Customer Service is horrible at this place, it was not the case 6 months ago. They don't seem to like Asian/Indian folks and don't want to take an order from us. Their menu has Regular Fudge cake, but the employees here only want it to be referred as Full Fudge cake. I don't understand why they want it to be referred a different way, either change your menu or educate the folks who work here. Highly Disappointed! Will not be returning back to this location!!
Atmosphere: 1
Food: 4
Service: 1
Thr food was a 4/10 I've had way better food, but their very nice people and the service was amazing also.
Atmosphere: 5
Food: 2
Service: 5
I ordered the pork potato. It was the worst I have ever had. This was my first and last visit.
Atmosphere: 3
Food: 1
Service: 3
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