Chipotle Mexican Grill

5248 TN-153, Hixson
(423) 805-1008

Recent Reviews

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Ryan

It was 110 degrees in there. But everything else was top notch!

Atmosphere: 1

Food: 5

Service: 5

London Perkins

The atmosphere is completely trash, The workers when I went there were very rude and disrespectful, They give you size potions as if you are a getting a kids meal. And have a very hard time of following directions. I would not recommend this chipotle to anyone please chose another chipotle . The experience and food is terrible.

Atmosphere: 1

Food: 1

Service: 2

abigail corvin

We waited over 10 minutes for our order to be taken while the line stretched halfway through the restaurant. The man behind the counter was too busy texting on his phone to assist customers, leaving the girl working the drive-thru as the only one actually working. To make matters worse, when he finally put his phone away, he handled food without gloves and without washing his hands. Due to the poor service and unsanitary practices, we walked out without ordering and will not be returning.

Atmosphere: 1

Food: 1

Service: 1

Lauren Pluto

One of the worst Chipotles I've ever been to! First, this place is an absolute dump! It is dirty and run down. The food is disgusting, old, and not fresh. Missing items from mobile order. Employees don't seem to care. Chipotle should close this location for good!

Atmosphere: 1

Food: 1

Service: 1

Terry Jones

Great food and a very friendly staff to help you choose what you like

Parking: Easy on and off with a stop light real close.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad, Steak Bowl, Burrito Bowl

Donotae Lawery

Rice Very Under Cooked And Small Portions, Won’t Be Eating Here

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito Bowl

Warren Bernard

I purchased a bowl through the app about an hour ago and everytime i do it online they always give me little to none portions and think it is okay the food is dry and unseasoned please get back to me chipotle

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Chips

Antoinette Wright

The service was slow and could only do 1 order and servings were very small and had to ask if I could have a bit more as even the rice did not cover the bottom of the bowl. First time here and dining room was not very clean or utensil , drink area.

Atmosphere: 2

Food: 2

Service: 2

Michael Clark

Need to keep the food stirred so it doesn't look bad.

Atmosphere: 3

Food: 2

Service: 4

Abri Martin

The only thing they consistently have is rude staff, a dirty lobby, small portions and mediocre food. Glad cava is open because they’re cleaner, better portions, flavorful food and have nicer staff.

Atmosphere: 1

Food: 1

Service: 1

Shane ODaniel

The tables and the floors were nasty!

Atmosphere: 1

Food: 5

Service: 5

Amy Hulsey

Order was correct and on time when using the app.

Food: 4

Service: 4

Recommended dishes: Burrito Bowl

lori janese

This has to be the worst Chipotle I've ever been to. Omg so dirty tried to charge me $3.06 for queso because I asked for it on the side. The food was cold nothing stocked for toppings just awful.

Atmosphere: 1

Food: 1

Service: 2

Dale Barnard

Large bowl with good ingredients, still reasonably priced. And SPICY!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad

Derrick Cox

This restaurant was nasty it was about 3:30 no busy with 3 employees floor, counters, tables all dirty

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: Burrito Bowl

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