Jack's

5933 Hixson Pike, Hixson
(423) 498-6181

Recent Reviews

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Janet Planet

Food was hot and fresh and the restaurant was sparkling clean!

Atmosphere: 5

Food: 5

Service: 5

Janice Burris

Girl at cash register didn't know to ring up order. Ask for fries without salt. Didn't get them . Chicken fingers were ice cold. Only thing hot was the pie.

Atmosphere: 3

Food: 1

Service: 1

Perry Mcnabb

Always delicious and always economical

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Biscuit, Chicken Fingers and Fries, Biscuits & Gravy, Big Cheeseburger Combo, Mashed Potatoes with Gravy, Double Cheese Combo

pedro perez

Rib place for breakfast.

Atmosphere: 5

Food: 5

Service: 5

Tammy Gibbons

Spent almost $10.00 for a bowl of lettuce. This is ridiculous! No tomatoes, less than a tablespoon shredded cheese, just a few pieces of chicken and barely any bacon. I wish that I had looked before I got all the way home!
To bad it doesn't allow you to post pictures.

Jessica Hyde

Been there three times and every time the potatos.are water before even putting gravy in. But red bank has nice thick potatoes.

Atmosphere: 5

Food: 1

Service: 5

Jennifer Burris

Check your bag before you leave because my sausage biscuit was left out of the bag. I hate to see what I get when they are really busy.

Food: 3

Service: 1

Jerry Bryant

Came in at 10:20 and told it will take 20 mi for chicken tenders and it will be to close to closing, this will be our last time here, and my name is not baby its sir to you, you should really teach them how to speak to customers, the sad thing is we use to come in about every day seeing we live less then a mile from here but the service just keeps going down hill so we have started driving out of the way to get the service we expect, I am a business owner and if my employees acted like that they would be looking for a job elsewhere, 40 years in business and never had these kind of problems.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Steak Biscuit, Chicken Fingers and Fries, Biscuits & Gravy, Big Cheeseburger Combo, Mashed Potatoes with Gravy, Ham Biscuit, Grilled Chicken Sandwich, Chicken Fingers Combo 4pc

Roseanna Miller

We went around 9pm on Wednesday and used the drive through. We ordered a 3pc w/fries and mac&cheese, a 4pc finger snack and chocolate shake, and a blt combo with a chocolate shake. We were asked to pull around, no biggie. It's late, maybe they had to cook something and shakes rake time. When we parked in front, there were 2 girls sitting separately on the porch thing. We paid no attention as my husband made a phone call and I scrolled my phone. Then a very large man in a blue and white striped shirt came outside and announced her almost killed himself last night. Meaning Tuesday night. I looked over, and he continued talking about other employees/managers and his mental health until our order came out. Which was a few minutes. By the time we left, we knew way too much involuntary. On our drive home, the shakes were so full, the lids didn't fit right and my husband's poured out all over him and the car when the lid popped off. Once home and meal were distributed, I went to unwrap my blt and was met with a rubber glove. It was on the outside of the wrapper, but still. I tried calling the number from Google, but it rings once and hangs up. So here I am. I don't want anything but to make yall aware of things. I worked 12 plus years in fast food, I get it. But these things need some attention.

Atmosphere: 1

Food: 2

Service: 3

Tina Marie Beam

Awesome 👍

Atmosphere: 5

Food: 5

Service: 5

shamika MASSENGILL

My husband went and got us biscuits and gravy and some other stuff when he got off and those biscuits were hard and dry and then I tried calling back and something is wrong with there phone the manager couldn’t here me and the phone kept hanging up

Food: 2

jesus navarro

I was the only one there ,I order 3 snack meal and a cheeseburger when I got home no cheeseburger is a 3 miles drive just to go back and get it and also try to call they never answer me

Atmosphere: 2

Food: 1

Service: 1

Hayley Anderson

My husband and I just came through and the little girl at the drive thru window didn’t realize her microphone wasn’t off and proceeded to say, “if you’re coming through here you should know what you want already” when we said we needed just a minute. Good luck with their crappy customer service 😂

Service: 1

Anthony Gamble

17 cars in front of me in drive-thru so I decided to go inside cause I could see there was only one person in line inside. And 17 cars isn’t a joke. Counted 17. Went inside and Bobbi the counter clerk took 10 mins to take one order then after they took that persons order she disappeared from front for another 10 mins then came back to take my order. Took so long so get my order in the bag that it was cold. Put some people that are capable of working a cash register and bagging so I don’t have to reheat my food when I live 5 mins away. This was ridiculous. For just my order 1 order. A simple order at that. They served 35+ drive thru customers. Stopped counting after that. Just beyond crazy to me.

Atmosphere: 4

Food: 3

Service: 1

Hayley Sarratore

My husband and I just came through and the little girl at the drive thru window didn’t realize her microphone wasn’t off and proceeded to say, “if you’re coming through here you should know what you want already” when we said we needed just a minute. Good luck with their crappy customer service ?

Service: 1

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