Chicken Shops in Jackson, TN

“My family and I stopped in here on a road trip and made a mobile order. We accidentally ordered from the wrong location. When this chick fil a realized the issue they called the other location to notify them then they promptly made my order and got us back on the road. They were so polite regardless that it was my mistake.“

“Every time I’ve been to CSC, I’ve had all good experiences. The staff are always super friendly, and I don’t think I’ve ever had to wait more than five minutes for my food. I sat down to get my food today and got my food within a minute. And for food, I highly recommend their Sassy Scotty, because it is absolutely delicious!“

“Just when I thought CFA wouldn't let me down. The sausage hashbrown scramble bowl I got was pitiful. You could see the bottom when I got it. Hardly anything in the bowl. Couldn't get anyone on the phone so I left a message. The franchise owner, Grant, called me back and after a brief conversation he apologized refunded my money and offered me a free bowl on my next trip. Mistakes do happen and Grant made good on it. Thank you!“

“Always a great experience and food. No other fast food restaurant is done like they do it! The customer service is excellent! Instead of “what do ya want?” You get,”may I take your order, and my pleasure, have a blessed day” It’s wonderful!“

“4/23 I stopped by to use the T-Mobile app because they sent me a promotion. I was having a difficult time trying to make it work. That’s when Breyana Horton came out to help.
She was very patient very friendly greeted me with a smile, and answered my questions. She did not make me feel like I was putting her out.
The employee before her had just finished helping a customer when I asked her for help. Instead of saying they don’t honor the promotion she said didn’t know. I thought this was very appropriate to say.
The entire staff was working and helping customers as they walked in if they weren’t in the back getting chicken orders ready they were out on the floor, cleaning the tables and mopping the floor
The entire staff seem to be working as a team one helping the other in different areas. I felt peaceful and relaxed that I decided to eat one of my meals in the store.
Meanwhile, the employees took their brakes and were covering each other during those breaks while I just listen and minded my own business.
I have to give Breyana a lot of credit as a general manager of the store because she runs a good crew. The food is fresh. The customers walked out of here, happy they interact with each other just because they feel the friendliness of the employees.
As for my order, I was asked to wait and I did. I was not in a hurry, but for waiting, I got fresh fries and chicken tenders, which was part of my order. I noticed Breyana takes pride and her chicken because she made sure all her employees know to provide a fresh meal for the customers
I hope somebody will recognize the hard work. Breyana does with her staff, and they recognize the employees on duty on this day.
I love KFC and I will make the drive here. I am here for 60 days.“