Gigi’s can do cookies didn’t know if you knew that but they do. They were delicious. They nailed the colors and the design. I highly recommend them! And let me also mention the price was the best in town!
We were with a school trip coming from Memphis back up to Kentucky a couple months ago and my little brother and 2 of his friends, 7th grade, went In and were treated so rudely. The cashier never stopped Watching them and berated them for not knowing what they wanted saying things like they aren't important and to just pick. They tried to pay with cash, but the tax made it 6 CENTS more expensive than what they had so three boys had to split one cupcake. Gigis will not go bankrupt over 6 cents so that 3 7th graders can enjoy their vacation. I'm so glad we Iive near the Lexington Gigis location, which is very nice.
Kaneeshia Walker
Awesome ⭐️⭐️⭐️⭐️⭐️
Michael Richardson
This is my first time at a GiGi's and it was delicious. The place has a whimsical, yet simple decor and a delightful selection. Even with a highly biased opinion, these are some good cupcakes and the cheesecake is thick and creamy. Also, I have to mention as a gig worker they've been excellent at having orders ready upon arrival for delivery.
Atmosphere: 5
Food: 3
Service: 4
Alexis Cawthon
Convenient, reliable and punctual. I needed a last minute cake for my mother’s birthday. I’m very busy and could find no one to assist me with a last minute cake in Memphis so I decided to look for someone more local to my mother and found Gigi’s! Ms. Rachel assured me that she could take care of it, and she did just that! She even helped me carry it to the car.?❤️ My mom absolutely loved her birthday cake.(you can tell by the spot of icing she scooped with her finger)??? She said everything about it was perfect. I highly recommended Gigi’s!
Atmosphere: 5
Food: 5
Service: 5
Frankie Thrasher
Last weekend I came to Jackson with my mom, mother in law, and daughter. We decided on Gigis for a sweet treat. When we walked in the door someone from the back yelled they would be with us in a minute, ok no big deal, but not the best customer service. While we looked at the menu we let another customer go ahead of us, the person helping was very short and rude while helping that customer and while my mother in law asked the difference between two flavors the other customer ordered. (this was our first time here) My mother in law asked the person helping her what her favorite flavor was, and very rudely was told strawberry as hateful as they could say it. As we could tell this person was in a very obvious bad mood, my mother in law asked her how her day was going trying to lighten the mood- this person responded by being visibly agitated, rubbed her face, and responded “what do you need” to the question as rudely as they could. I finally stood up and said we didn’t want anything from someone who was being as rude as they were. They were then suddenly take a back that someone else finally had a attitude with them, even though they were blatantly disrespectful towards my mother in law. Finally another person comes from the back and states they are the manager and we let them know how awful the employee is, and get an “im sorry”. We left without purchasing anything, and will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Laurinda Thrasher
Rude woman working the front!! We came from Caruthersville and left without getting anything!! My daughter’s mother in law, who is black , had never been to Gigi’s. The woman that was working was so rude to her I couldn’t believe it!! Awful customer service! We will never go back to this one and we will pass the word on!!
Atmosphere: 1
Service: 1
Crystal Fugate
I'm a black woman who had never been in this establishment. I was trying to be kind and cordial to my server who blatantly did not want to serve me. I paid for the water I had, expressed myself and left. It's awful to mistreat people for no apparent reason. Customer service is your best referral, this one sucked.
Atmosphere: 1
Service: 1
Alexis Cawthon
Convenient, reliable and punctual. I needed a last minute cake for my mother’s birthday. I’m very busy and could find no one to assist me with a last minute cake in Memphis so I decided to look for someone more local to my mother and found Gigi’s! Ms. Rachel assured me that she could take care of it, and she did just that! She even helped me carry it to the car.🥺❤️ My mom absolutely loved her birthday cake.(you can tell by the spot of icing she scooped with her finger)😂😂😂 She said everything about it was perfect. I highly recommended Gigi’s!
Franki Thrasher
Last weekend I came to Jackson with my mom, mother in law, and daughter. We decided on Gigis for a sweet treat. When we walked in the door someone from the back yelled they would be with us in a minute, ok no big deal, but not the best customer service. While we looked at the menu we let another customer go ahead of us, the person helping was very short and rude while helping that customer and while my mother in law asked the difference between two flavors the other customer ordered. (this was our first time here) My mother in law asked the person helping her what her favorite flavor was, and very rudely was told strawberry as hateful as they could say it. As we could tell this person was in a very obvious bad mood, my mother in law asked her how her day was going trying to lighten the mood- this person responded by being visibly agitated, rubbed her face, and responded “what do you need” to the question as rudely as they could. I finally stood up and said we didn’t want anything from someone who was being as rude as they were. They were then suddenly take a back that someone else finally had a attitude with them, even though they were blatantly disrespectful towards my mother in law. Finally another person comes from the back and states they are the manager and we let them know how awful the employee is, and get an “im sorry”. We left without purchasing anything, and will not be returning.
I use to come to gigi's with my mom as a little girl. But the one in my home town closed. So now that I've moved and had my own daughter, I wanted to take her. I was very excited and so was my daughter, but for some reason she started crying when we came in. I wanted her to pick her Cupcake but she kept crying, so I decided I was just gonna chose for her. The lady up front didn't have a welcoming attitude and she seemed..annoyed with my daughter crying... that's just what I got from it. Not sure if that was her intention or not. She was helpful with letting me know what cupcakes where filled, and which ones weren't when i asked. My daughter did end up calming down and chosing her Cupcake. Which was the birthday cake one. It looked very tasty... now on to why I gave the food portion 2 stars. The icing tasted very, store bought. Not homemade.. not sure what kind of powder sugar or mixing to create the icing.. it was just off, in a bad way. I dont think it's changed from since I was a little girl,but I think now that I'm grown and not a child, everything doesn't taste good because it looks good. The cake however was VERY soft. I loved the cake portion. The icing to cake ratio was great, it's just the icing that was not good, which negatively affects my review (and the atmosphere that was given). One cupcake was 5.21$ this is with tax. The store on the inside is also very pretty. I don't think we'll be back though.
Atmosphere: 1
Food: 2
Service: 2
Allie Telfer
Cupcakes were delicious! Super overpriced but worth it if you're splurging.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cupcakes
Deonna N'Charles Gregory
I was so excited to hear Jackson has a bakery with gluten free Desserts. Gigi's did not disappoint! And what was even better is that they did not upcharge for the gluten free cupcakes (as many places do unfortunately, which makes it hard on those who have to eat gluten free because of food allergies). Thank you! I enjoyed chatting with the ladies working there and will be back!
Carol Jackson
Had the Midnight Magic CupcakeOrdered Oatmeal cream cookies and even purchased dog treats to take home. Was extremely Delicious! I can’t decide what I’m going to get next time! Highly recommend!
Gigi’s can do cookies didn’t know if you knew that but they do. They were delicious. They nailed the colors and the design. I highly recommend them! And let me also mention the price was the best in town!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcakes, Cherry Cheesecake, Wedding Cake Cupcake, Lemon Dream
We were with a school trip coming from Memphis back up to Kentucky a couple months ago and my little brother and 2 of his friends, 7th grade, went In and were treated so rudely. The cashier never stopped Watching them and berated them for not knowing what they wanted saying things like they aren't important and to just pick. They tried to pay with cash, but the tax made it 6 CENTS more expensive than what they had so three boys had to split one cupcake. Gigis will not go bankrupt over 6 cents so that 3 7th graders can enjoy their vacation. I'm so glad we Iive near the Lexington Gigis location, which is very nice.
Awesome ⭐️⭐️⭐️⭐️⭐️
This is my first time at a GiGi's and it was delicious. The place has a whimsical, yet simple decor and a delightful selection. Even with a highly biased opinion, these are some good cupcakes and the cheesecake is thick and creamy. Also, I have to mention as a gig worker they've been excellent at having orders ready upon arrival for delivery.
Atmosphere: 5
Food: 3
Service: 4
Convenient, reliable and punctual. I needed a last minute cake for my mother’s birthday. I’m very busy and could find no one to assist me with a last minute cake in Memphis so I decided to look for someone more local to my mother and found Gigi’s! Ms. Rachel assured me that she could take care of it, and she did just that! She even helped me carry it to the car.?❤️ My mom absolutely loved her birthday cake.(you can tell by the spot of icing she scooped with her finger)??? She said everything about it was perfect. I highly recommended Gigi’s!
Atmosphere: 5
Food: 5
Service: 5
Last weekend I came to Jackson with my mom, mother in law, and daughter. We decided on Gigis for a sweet treat. When we walked in the door someone from the back yelled they would be with us in a minute, ok no big deal, but not the best customer service. While we looked at the menu we let another customer go ahead of us, the person helping was very short and rude while helping that customer and while my mother in law asked the difference between two flavors the other customer ordered. (this was our first time here) My mother in law asked the person helping her what her favorite flavor was, and very rudely was told strawberry as hateful as they could say it. As we could tell this person was in a very obvious bad mood, my mother in law asked her how her day was going trying to lighten the mood- this person responded by being visibly agitated, rubbed her face, and responded “what do you need” to the question as rudely as they could. I finally stood up and said we didn’t want anything from someone who was being as rude as they were. They were then suddenly take a back that someone else finally had a attitude with them, even though they were blatantly disrespectful towards my mother in law. Finally another person comes from the back and states they are the manager and we let them know how awful the employee is, and get an “im sorry”. We left without purchasing anything, and will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Rude woman working the front!! We came from Caruthersville and left without getting anything!! My daughter’s mother in law, who is black , had never been to Gigi’s. The woman that was working was so rude to her I couldn’t believe it!! Awful customer service! We will never go back to this one and we will pass the word on!!
Atmosphere: 1
Service: 1
I'm a black woman who had never been in this establishment. I was trying to be kind and cordial to my server who blatantly did not want to serve me. I paid for the water I had, expressed myself and left. It's awful to mistreat people for no apparent reason. Customer service is your best referral, this one sucked.
Atmosphere: 1
Service: 1
Convenient, reliable and punctual. I needed a last minute cake for my mother’s birthday. I’m very busy and could find no one to assist me with a last minute cake in Memphis so I decided to look for someone more local to my mother and found Gigi’s! Ms. Rachel assured me that she could take care of it, and she did just that! She even helped me carry it to the car.🥺❤️ My mom absolutely loved her birthday cake.(you can tell by the spot of icing she scooped with her finger)😂😂😂 She said everything about it was perfect. I highly recommended Gigi’s!
Last weekend I came to Jackson with my mom, mother in law, and daughter. We decided on Gigis for a sweet treat. When we walked in the door someone from the back yelled they would be with us in a minute, ok no big deal, but not the best customer service. While we looked at the menu we let another customer go ahead of us, the person helping was very short and rude while helping that customer and while my mother in law asked the difference between two flavors the other customer ordered. (this was our first time here) My mother in law asked the person helping her what her favorite flavor was, and very rudely was told strawberry as hateful as they could say it. As we could tell this person was in a very obvious bad mood, my mother in law asked her how her day was going trying to lighten the mood- this person responded by being visibly agitated, rubbed her face, and responded “what do you need” to the question as rudely as they could. I finally stood up and said we didn’t want anything from someone who was being as rude as they were. They were then suddenly take a back that someone else finally had a attitude with them, even though they were blatantly disrespectful towards my mother in law. Finally another person comes from the back and states they are the manager and we let them know how awful the employee is, and get an “im sorry”. We left without purchasing anything, and will not be returning.
Restaurantji Recommends
Always good!
Atmosphere: 5
Food: 5
Service: 5
I use to come to gigi's with my mom as a little girl. But the one in my home town closed. So now that I've moved and had my own daughter, I wanted to take her. I was very excited and so was my daughter, but for some reason she started crying when we came in. I wanted her to pick her Cupcake but she kept crying, so I decided I was just gonna chose for her. The lady up front didn't have a welcoming attitude and she seemed..annoyed with my daughter crying... that's just what I got from it. Not sure if that was her intention or not. She was helpful with letting me know what cupcakes where filled, and which ones weren't when i asked. My daughter did end up calming down and chosing her Cupcake. Which was the birthday cake one. It looked very tasty... now on to why I gave the food portion 2 stars. The icing tasted very, store bought. Not homemade.. not sure what kind of powder sugar or mixing to create the icing.. it was just off, in a bad way. I dont think it's changed from since I was a little girl,but I think now that I'm grown and not a child, everything doesn't taste good because it looks good. The cake however was VERY soft. I loved the cake portion. The icing to cake ratio was great, it's just the icing that was not good, which negatively affects my review (and the atmosphere that was given). One cupcake was 5.21$ this is with tax. The store on the inside is also very pretty. I don't think we'll be back though.
Atmosphere: 1
Food: 2
Service: 2
Cupcakes were delicious! Super overpriced but worth it if you're splurging.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cupcakes
I was so excited to hear Jackson has a bakery with gluten free Desserts. Gigi's did not disappoint! And what was even better is that they did not upcharge for the gluten free cupcakes (as many places do unfortunately, which makes it hard on those who have to eat gluten free because of food allergies). Thank you! I enjoyed chatting with the ladies working there and will be back!
Had the Midnight Magic CupcakeOrdered Oatmeal cream cookies and even purchased dog treats to take home. Was extremely Delicious! I can’t decide what I’m going to get next time! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcakes, Cookie Butter
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