Waffle House in Jackson

“Thanksgiving morning my oldest son and I wanted to spend a little time together and noticed they were open. These folks have to work every holiday. Every employee is expected to show up on thanksgiving, Christmas Day……. They still had a great attitude and great service. I understand that Waffle House isn’t for everyone but if you love it you love it!!“

“Had a great visit to this Waffle House! Was delighted with the fast, friendly service. Food was delivered hot, quickly and tasted great. The server took good care of us, keeping our coffees full and clearing dishes when we were done. Will definitely be back next time we’re in town!“

“Walked in at 6:05am and was told it was to-go only. Sign says to-go from 8:30PM-6am. I asked if I could stay and eat since it was after 6am and she said she was the only one there so I had to do to-go due to no staff. At first I was annoyed but then realized that this young lady got up and came to work when no one else did. She did a fantastic job but unfortunate that management of the store and the rest of the staff doesn't have the same level of care that she does.“

“The food is good, the service is terrible, the waitresses are talking very loudly all the time, they don't serve you, they prepare their food and forget to offer more coffee or anything you need, and finally, when paying, you have to leave them a tip. Because if they start yelling at you in front of other people, it happened to me and I felt attacked by the staff. I think that no one is obliged to leave a tip and this should be earned for the service you offer.“

“Visited this location on 11/24/2024 and encountered some of the best customer service at a waffle house location. My server was Yuri ( I'm spelling it like it sounds I'm not sure about the correct spelling). She was excellent and very attentive to customers. The cook on duty between 215pm-3pm did an awesome job as well getting everyone's orders out in a timely manner and everything was plated well and tasted delicious.“