McDonald's

100 W Broadway Blvd, Jefferson City
(865) 328-0885

Recent Reviews

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Lexi Huston

Takes forever sometimes and especially after 8pm it takes ages to even get your order taken in the drive thru

Atmosphere: 3

Food: 2

Service: 1

Joe Roush

Waited 10+ minutes for food in drive thru. So much for fast food. It wasn't like it was a big order either 2 sandwiches and fries.

Atmosphere: 4

Food: 4

Service: 3

Wilma Scott

There was no heat on. It's was very cold. Food and service was good. The music they played had a lot of cursing in it. The families that were there next to us complained about it too.

Atmosphere: 5

Food: 5

Service: 5

Yvonne Robinson

I just had the rudest experience at this McDonald’s. The person in back drive-thru told me my total. I gave her my card. She handed me my card and receipt and snapped “you’re welcome” while giving me a nasty look. Really…

Atmosphere: 1

Food: 4

Service: 1

C W

Would recommend!

Atmosphere: 5

Food: 5

Service: 5

Rebecca Lemons Southerland

Walk in order or mobile orders, fast service

Atmosphere: 5

Food: 5

Service: 5

Zachary

Don’t do curbside at this place. My wife wanted a McFlurry and she put it in for a curbside order. We waited for 20 minutes with another truck right next to me and they never came out. When I decided to go inside, the doors were locked. Now this was 20-30 minutes before they close at this point. So I went through the drive thru and said that we had a curbside order and we’d been waiting there for 20 minutes. The employee then said that they were short staffed and didn’t have anyone working curbside. Now I understand that completely but they were just going to let us and the other truck sit out there all night. There was a man in there sweeping the whole time we waited cause I could see in the mirror. When I got to the window he apologized and I told him that it was alright but were they just going to let us and the other guy sit out there all night and he just laughed. Just spend your money somewhere else

Atmosphere: 1

Food: 2

Service: 1

Jim Comings

Great food, especially good fries!!
Hard working crew!!

Atmosphere: 5

Food: 5

Service: 5

Ricky Dunlap

Quick and this location is accurate with your order.

Atmosphere: 5

Food: 5

Service: 4

Venita Brown

I sit there at the window waiting for the girl to give me my food cuz the bag was right there and she sit there talking to her friend

chelly d

My boyfriend was treated very badly and not with good customer service at all! he was allowed in by someone in the store & while other people were in the store being serviced also. Idk if she was the manager or what but she was a little skinny person, w yuck mouth & Caucasian..yelled and spazzed out on him and treated him like he wasn’t a paying customer who had the right to be in. Must I add the other people being serviced were Caucasian my boyfriend is not I feel it was racially motivated and trust the service will not be needed anymore nasty people get nasty karma. God Bless.

Kris Wysong

I've been ordering from this McDonald's fairly regularly for the past year, but I think today was the last time I go there. I did an online order for an iced coffee, sausage biscuit, and a hash brown and when I pulled up in the drive thru there were 2 cars in the inside lane (lane 1) and I was the 3rd in the outside lane (lane 2). I don't know what happened but the inside lane got their orders in and pulled around before anyone moved in my lane. I was about to switch lanes but then our lane started to move so I figured ok I guess that guy ahead had a big order. Well, the same thing starts to happen again where the person in front of me isn't moving but we must have had 4-6 cars get their orders in on the inside lane. It was so bad that the person behind me got out of line, drove around the restaurant, got in the inside lane and placed their order before I had a chance to even talk to someone. The person in front of me finally gets their order in and now it's my turn but I sit there and wait while seeing one or two people place their orders in the inside lane and once I heard the next person acknowledged on the lane 1 intercom when nobody has said anything to me I came unglued and drove up to the window to explain my frustrations. I give credit to the ladies who had to deal with my cranky self as they were very apologetic but I don't think I've ever been this frustrated at a fast food restaurant experience. It would be one thing if they were just busy and neither lane is moving, I get that, but it's absolutely maddening to see a bunch of people getting their orders very quickly while you're stuck in the other lane that is being ignored. Is there no technology or people in place to prevent this from happening? Is there no camera that shows nobody moving in lane 2 while lane 1 is moving quickly? How can a restaurant full of all these employees have no idea they have people waiting and waiting in line while taking order after order in the other line? It's even more frustrating that I had already placed my order online, but I don't know what the point of that was if I just end up sitting there anyway. I ended up being late to work instead of being early and feel like I was ignored and had my time severely wasted. On the plus side the food was pretty decent so had I been on the inside lane it probably would have been a great start to my day, but instead here I am writing a review about how angry I was to be ignored like that.

Atmosphere: 1

Food: 4

Service: 1

Jamin Scourtas

If i could leave negative stars i would, i don’t leave reviews usually ever, but only if something is that great or that bad. I cannot express how horrible my experience was here. On August 13,2025 at around 9:50pm I placed a simple Carmel Sundae mobile order for my fiancé and sat at the drive thru for over 30 minutes, mind you no one’s inside and it’s not busy at all. No one would talk or take orders, there was a guy that eventually came out to take trash out and on his way back in I asked if they were still open and he said yes confusingly and asked what was wrong. I told him we’ve been there for almost 30 minutes and no one will answer or take an order. After he went inside he came back out shortly with another trash load, and a lady spoke and said to give her a moment and she’d take our order. 10 minutes goes by and she wouldn’t say anything or respond. I decided to pull up to the window since I had a mobile order. A employee and manager were just sitting there talking and gave me a very nasty look before opening the window. After telling them i’ve been there for over 30 minutes and i placed a mobile order, they went and checked the screen and made our sundae and couldn’t even fill it most of the way. The sundae was the least of my worries, however my fiancé was upset about it, but the service was absolutely horrible. So careless and disrespectful. For a manager to be there as well and she was condoning the bad service since she was aware customers were waiting and not taking initiative to take care of them is pathetic. One of the worst experiences I’ve ever had and i’ve worked in customer service for almost my entire life. Very poor service.

Atmosphere: 1

Food: 2

Service: 1

Angie Bowman

Tried to order food for the family and I was greeted on the speaker with “what do you want?” First off that’s extremely rude. I finally told her my order and then I ended up waiting 20 minutes for my food just for it to be cold and nasty. I tried talking to the manager and she wouldn’t make it right looked at my receipt and told me she couldn’t help me since it’s been 20 minutes already. Are you actually serious? I WAITED THE 20 MINUTES FOR MY FOOD. I didn’t even leave the drive through as she made me park for my order. I had asked one of the employees what the managers name was and they told me it was shawna. She is probably the rudest manager I’ve ever had contact with at this location.

Atmosphere: 1

Food: 1

Service: 1

Angela Adamson

Super friendly people and service!

Atmosphere: 5

Food: 4

Service: 5

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