Need new employees and Mgt. Who care about quality. I'll not be back.
Atmosphere: 2
Food: 1
Service: 1
Patti Haun
Idk who owns this, but if you think I'm coming in here to pay you $14 plus tax for a foot long SANDWICH you are mistaken. If I have a coupon I'll be back otherwise I can go to Longhorn in Morristown and get a steak bp and a salad and bread for $18 tax included. This is really price gouging at its finest. The manager is awesome š she saved me walking out the door with a coupon
Atmosphere: 4
Food: 3
Service: 5
Mary Wolford
Went in to pick up my mobile order had the confirmation number and all and dude said he had no order for me and they have to cancel your order to get your money back and I was there about 5 minutes before my order was supposed to be finished and dude said he couldnāt cancel my order I would have to and there was no option for me to do that so here I am out 16 dollars for food i didnāt receive and you call them they donāt answer the phone this is definitely some shitty business I want be returning to this storeā¦ā¦does anyone have corporate number or main managers name and number seems they need someone there that enjoys there job and has repect to there customers
Atmosphere: 1
Service: 1
Sylvia Mclain
The food was good but it was not as hot as it should been.
Atmosphere: 4
Food: 4
Service: 4
Nikki Cameron
Went in around 7pm on 10/22/25. There was 2 young boys working. One of the boys went down to the register to take care of his group of friends that were in there and he told me he would be with me in just a minute. Then he starts joking around with them and I really didnāt care that much about it at the moment, but then a few more minutes go by and he says again Iāll be with you in a minute and walks into the back and one of his friends follow him back there. Not only did he just leave me standing there waiting to order he also left the other guy that was working up there by himself to do all the work.
Leanna Zain
Not the workers fault Iām giving a 1 star. We arenāt allowed to ask for extra anything. You canāt have it āyour wayā
Atmosphere: 4
Food: 4
Service: 5
Vicky King
My most recent order at Subway in Jefferson City, Tennessee was an absolute disaster. I have been a long-standing customer with this particular restaurant but after this order I refuse to go back. Upon receiving my order I noticed right away that the order was nowhere near correct. I called the restaurant to speak with a manager and was told by an employee that his manager was not there, that he took off whenever he wanted to during his 8-hour shift. I was told to call back sometime. So I waited about 30 minutes and called back, got a hold of Jeff the manager and proceeded to tell him that my order was incorrect and inform him of what his employee said about him taking off all the time during his shift. Jeff proceeds to start yelling at me and telling me that I would not put him down for taking his breaks. I tried to explain to Jeff three times that I was not putting him down, I was merely stating what his employee had said about him and that it was not good to inform customers that he was taking off whenever he felt like it. He continued yelling at me so finally I told him, I did not call you to argue. I called you to get my order corrected. He proceeded to put my name on a list so I can come in at my convenience and get my order redone and at this point I asked him for his regional managers contact info. He stated he would contact her and have her call me, which he did and upon talking to her she said she would investigate this situation. I do not appreciate being yelled at and accused of saying something that I did not say. To me this is bad business practice for your employees to states such things and for the manager to be yelling at a customer over the phone.
Atmosphere: 1
Food: 1
Service: 1
Local Patron
Ordered online went to pick up my order took it home opened it to eat and both sandwiches were made incorrectly so I drove back over there and showed the older woman that was there making the sandwiches. I spoke to at first she argued that she did not make them wrong then after staring at your seat for about a minute, she finally realized that she had. So she demanded the other sandwiches back and disgruntley remade the sandwiches. I heard her walk to the back and slam a door before coming back upfront to finish remaking the food. I waited for them to be remade even giving them the receipt so they knew exactly what was supposed to to be on the sandwiches upon returning home I opened them up to see both sandwiches had been made wrong for a second time in a row
Atmosphere: 1
Food: 2
Service: 1
Sherry Snapp
Ordered two footlongs. The bread was hard, the sandwiches were so sloppy made. The guy that made our sandwiches was very polite. He just doesn't know how to put the sandwiches together. Very sloppy and very hard to eat I was so disappointed when I got home with them. I have had bad experiences before with this Subway. It has been several months, so I thought I would try again. May be several months before I go back.
Atmosphere: 2
Food: 1
Service: 2
Wendy Glenn
Awesome people amazing service! The one I live next to doesn't even compare to jefferson county subway. Thank you!!
Only saw one employee but he quickly greeted me made my food and was super nice. Even though I came in about 15 minutes til close!
Atmosphere: 5
Food: 5
Service: 5
Tig
The wife and I walked in and stood there for 5 minutes, and no one said a word to us. I can forgive bad food... I can't forgive bad service. We left, and no one cared.
Atmosphere: 1
Food: 3
Service: 1
Rosa Gravitt
All of the staff members are so wonderful, kind and so sweet! I love going to this location!
Atmosphere: 5
Food: 5
Service: 5
Rick
Ordered two sandwiches online. Subway is usually my go to for sandwiches.
The order made that indicates when your order is ready shows my order ready to be picked up at 2 minutes to 5, I come in and they're still building my order. It is unbelievable that these people ask for tips. It's fast food and you can't even get it done fast.
The atmosphere is like any fast food place except there is a mentally deranged man behind the counter flaunting a woman's hair cut with a two week old beard and forcing that hyper annoying queer lisp. I'll be going to a different subway from now on!
Need new employees and Mgt. Who care about quality. I'll not be back.
Atmosphere: 2
Food: 1
Service: 1
Idk who owns this, but if you think I'm coming in here to pay you $14 plus tax for a foot long SANDWICH you are mistaken. If I have a coupon I'll be back otherwise I can go to Longhorn in Morristown and get a steak bp and a salad and bread for $18 tax included. This is really price gouging at its finest. The manager is awesome š she saved me walking out the door with a coupon
Atmosphere: 4
Food: 3
Service: 5
Went in to pick up my mobile order had the confirmation number and all and dude said he had no order for me and they have to cancel your order to get your money back and I was there about 5 minutes before my order was supposed to be finished and dude said he couldnāt cancel my order I would have to and there was no option for me to do that so here I am out 16 dollars for food i didnāt receive and you call them they donāt answer the phone this is definitely some shitty business I want be returning to this storeā¦ā¦does anyone have corporate number or main managers name and number seems they need someone there that enjoys there job and has repect to there customers
Atmosphere: 1
Service: 1
The food was good but it was not as hot as it should been.
Atmosphere: 4
Food: 4
Service: 4
Went in around 7pm on 10/22/25. There was 2 young boys working. One of the boys went down to the register to take care of his group of friends that were in there and he told me he would be with me in just a minute. Then he starts joking around with them and I really didnāt care that much about it at the moment, but then a few more minutes go by and he says again Iāll be with you in a minute and walks into the back and one of his friends follow him back there. Not only did he just leave me standing there waiting to order he also left the other guy that was working up there by himself to do all the work.
Not the workers fault Iām giving a 1 star. We arenāt allowed to ask for extra anything. You canāt have it āyour wayā
Atmosphere: 4
Food: 4
Service: 5
My most recent order at Subway in Jefferson City, Tennessee was an absolute disaster. I have been a long-standing customer with this particular restaurant but after this order I refuse to go back. Upon receiving my order I noticed right away that the order was nowhere near correct. I called the restaurant to speak with a manager and was told by an employee that his manager was not there, that he took off whenever he wanted to during his 8-hour shift. I was told to call back sometime. So I waited about 30 minutes and called back, got a hold of Jeff the manager and proceeded to tell him that my order was incorrect and inform him of what his employee said about him taking off all the time during his shift. Jeff proceeds to start yelling at me and telling me that I would not put him down for taking his breaks. I tried to explain to Jeff three times that I was not putting him down, I was merely stating what his employee had said about him and that it was not good to inform customers that he was taking off whenever he felt like it. He continued yelling at me so finally I told him, I did not call you to argue. I called you to get my order corrected. He proceeded to put my name on a list so I can come in at my convenience and get my order redone and at this point I asked him for his regional managers contact info. He stated he would contact her and have her call me, which he did and upon talking to her she said she would investigate this situation. I do not appreciate being yelled at and accused of saying something that I did not say. To me this is bad business practice for your employees to states such things and for the manager to be yelling at a customer over the phone.
Atmosphere: 1
Food: 1
Service: 1
Ordered online went to pick up my order took it home opened it to eat and both sandwiches were made incorrectly so I drove back over there and showed the older woman that was there making the sandwiches. I spoke to at first she argued that she did not make them wrong then after staring at your seat for about a minute, she finally realized that she had. So she demanded the other sandwiches back and disgruntley remade the sandwiches. I heard her walk to the back and slam a door before coming back upfront to finish remaking the food. I waited for them to be remade even giving them the receipt so they knew exactly what was supposed to to be on the sandwiches upon returning home I opened them up to see both sandwiches had been made wrong for a second time in a row
Atmosphere: 1
Food: 2
Service: 1
Ordered two footlongs. The bread was hard, the sandwiches were so sloppy made. The guy that made our sandwiches was very polite. He just doesn't know how to put the sandwiches together. Very sloppy and very hard to eat I was so disappointed when I got home with them. I have had bad experiences before with this Subway. It has been several months, so I thought I would try again. May be several months before I go back.
Atmosphere: 2
Food: 1
Service: 2
Awesome people amazing service! The one I live next to doesn't even compare to jefferson county subway. Thank you!!
Restaurantji Recommends
Employees were amazing. Efficient and courteous.
Only saw one employee but he quickly greeted me made my food and was super nice. Even though I came in about 15 minutes til close!
Atmosphere: 5
Food: 5
Service: 5
The wife and I walked in and stood there for 5 minutes, and no one said a word to us. I can forgive bad food... I can't forgive bad service. We left, and no one cared.
Atmosphere: 1
Food: 3
Service: 1
All of the staff members are so wonderful, kind and so sweet! I love going to this location!
Atmosphere: 5
Food: 5
Service: 5
Ordered two sandwiches online. Subway is usually my go to for sandwiches.
The order made that indicates when your order is ready shows my order ready to be picked up at 2 minutes to 5, I come in and they're still building my order. It is unbelievable that these people ask for tips. It's fast food and you can't even get it done fast.
The atmosphere is like any fast food place except there is a mentally deranged man behind the counter flaunting a woman's hair cut with a two week old beard and forcing that hyper annoying queer lisp. I'll be going to a different subway from now on!
Atmosphere: 1
Food: 3
Service: 1
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