Bubbakoo's Burritos

I ordered from the STOCKBRIDGE GA location earlier this week and opted to not save my credit card. I went to place an order today using a gift card I had received and their system automatically processed the payment using my credit card which is allegedly not saved in their system. When I called to cancel the charge the manager talked over me & nearly yelled at me that there wasn’t anything no they could do about it because my card is not saved so she doesn’t know how it was charged. After more of her cutting me off she cancelled the order and pretty much told me she didn’t know how long it would take for me to get my money back. That it will probably be a long time. I asked her who I need to speak to, if she can provide a corporate number or the department that handles the online payments. She seemed to set the phone down without saying a word and after waiting several minutes I ultimately disconnected with not even an apology. This is a very untrustworthy company. HORRIBLE CUSTOMER SERVICE. Using this company’s payment platform is a huge security risk.

We had our first Bubbakoo’s last night and it was better than Chipotle. And I LOVE Chipotle. I have a new favorite though. Can’t wait for next time!