Buffalo Wild Wings
2035 Hamilton Pl, Johnson City
(423) 434-0492
Recent Reviews
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This was a takeout order so I can't really comment too much on the environment but the service was good as far as getting the food ready everything was there. My husband said that the boneless wings are the best he's ever had. I didn't eat any of it. Since it's a takeout order, they just put your order on a shelf and it's pretty much walk in and grab your bag. Nobody really welcomed me or even acknowledged me. But it was packed up appropriately with what we needed. I'm going to highly recommend this due to my husband saying it was so good.
Atmosphere: 4
Food: 5
Service: 4
Service was beyond terrible, food was cold, and the restaurant had a weird odor like sour milk.
We will not be back.
Atmosphere: 1
Food: 3
Service: 1
Dillion was so amazing! Definitely best service I’ve had here. He was attentive and very personable and communicated with us about updates on our order. Really great experience!
Atmosphere: 4
Food: 4
Service: 5
This is the worst location I’ve been in. The food is poor quality & Mgmt should be replaced. After 3 separate food & service issues. I finally called Corporate Guest Relations. She was very apologetic and assured me the GM of that location would be in contact. After a week of no response, I again called corporate. She informed me the GM had closed out the complaint with no resolution. She said “he doesn’t feel your complaint is justified or needs a response.” After being a senior VP my entire career I have never seen management of a corporation behaving this manner!. She apologized & compensated me with rewards. Obviously, this is the reason for their poor reviews! It’s a wonder BWW is still in business!!
Atmosphere: 1
Food: 1
Service: 1
Took forever to be seated and took even longer to get our food. Wings were cold and fries were hard and cold. We didn’t even get forks or napkins until we had to ask well after our food came out. Never got refills when asked, they have no staff and one guy running around forgetting everything. To top it off something started burning in the kitchen that we were sat next to and smelled so god awful we got nauseous. Never going again
Atmosphere: 1
Food: 1
Service: 1
Poor customer service
Incredibly dim lighting, weak service for a chain and how is the food luke warm when cooked to order?
Atmosphere: 3
Food: 2
Service: 2
I didn't go there. I took my daughter to physical therapy next door.
It was my first time here and I was not impressed!
Atmosphere: 3
Food: 2
Service: 4
Waiters was slow , had to hope they came to the table to place an order or get a drink ( took 20 min) to get after u ordered....
Never cleared the table we did it
our selfs.....
Times we had to go and order from the bar because the waiters was talking or just standing around.........
Sorry need to find people that want to work.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The kids chicken tenders were way too spicy for a child. My daughter would not take them home and left them at the table.
Atmosphere: 4
Food: 1
Service: 4
It was very noisy and a little chaotic. The food was decent with reasonable prices. Service was slow but staff was pleasant. I had a gift card and we wanted to use it but this isn't the place for a relaxing meal.
Atmosphere: 2
Food: 4
Service: 3
Absolutely poor. Only one waitress for the entire floor. Took 15 minutes to get our drink order. The waitress didn’t even come take our order, she sent a guy who perceives to have no clue what he’s doing. Another five minutes went by and the waitress came and took our order so now we’re 20 minutes in… another 10 minutes go by before we got our drinks. My son and I left at the 40 minute mark and we still had no food. My wife stayed behind to be polite and ask for the food to go. I don’t know if it’s Poor management, poor customer service or what but I will never go back to Buffalo Wild Wings again. Food quality is equivalent to fast food at best. BWW has really tanked since they sold to the Arby’s chain. 5 pm and there was 4 tables in there, we were one of the 4. Ain’t no way that place is going to survive without an intervention. My wife sent me these pics 15 minutes after we left.
No breading on bone in wings, They do have adult chicken nuggets. No thanks. I'll make my own.
Atmosphere: 5
Food: 1
Service: 3
Walked in, waited 10 minutes to be seated. The place was dead - only like 4 other people. Sat down and spent another 10-15 minutes just sitting there. Nobody came to even acknowledge us or get our drinks. Plenty of staff walking around. After like 20 minutes we just got up and left. Nobody acknowledged we left. Went to Kickback Jacks and got seated right away. Won't be coming back.
Atmosphere: 3
Food: 1
Service: 1
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