Charlie’s Cookie Co.

401 Elm St, Johnson City
(423) 480-1521

Recent Reviews

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Jennifer Williams

These are literally the best cookies I have ever had!! Far better than any other chain cookie competitor. I definitely recommend and will definitely go back for more!

Lauren Harback

I've enjoyed Charlie's numerous times while working nightshift. today I shared with my family ( including my doggo). we all loved the cookies. they always taste amazing. the banana bread is one of the best things I've ever tasted

Martha Bowden Brown

I bought a 4pk the other night - first time - everyone of the cookies is beyond delicious!!! I will be back for sure. 😋

Jeremy McMahan

Order from here weekly. Always rotating cookie flavors, the raspberry white chocolate is incredible. Also very friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Nikki Coleman

We love this place. Please keep the white chocolate raspberry!!! Everything is always so fresh and good!

Atmosphere: 5

Food: 5

Service: 5

A Lowery

Way overpriced for the item was cold and hard couldn’t even bite into the cookie basic ice cream for 4 cookie and a sundae $77

Atmosphere: 3

Food: 1

Service: 2

Spencer Pinney

Phenomenal cookies. The chocolate chip is incredible and I had a biscoff cookie that was to die for.

Atmosphere: 5

Food: 5

Service: 5

AJ R (AJ)

Spent almost $20 and had to throw our order away. The cookies are raw in the middle, which is a great way to get food poisoning. They're trying to clone the Crumbl Cookie recipe, but the difference is, Crumbl uses powdered egg and so is not dangerous to consume undercooked.
With that out of the way, no one inside will answer questions and the phone is very rarely answered. When I asked if they have anything for people with nut allergies, I was rudely told "The menu is online" and hung up on. Hope you fix these issues as allergies can be life-threatening and not disclosing an allergen warning is kinda dicey. Good luck.

Dietary restrictions: Warning - they will not tell you which items are made with peanuts/tree nuts

Atmosphere: 1

Food: 1

Service: 1

Dj Roy

Great people, excellent cookies with ones unique to Charlie's. Great atmosphere as well. Thanks 💜

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Cookie

Blake Thompson

Great local place to get cookies! The cookies are cooked perfectly and not done too much! The size are much larger then a normal cookie!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Cookie

alissa mcknight

This place is legit. The cookies are enormous and so good. Yes, better than Crumbl. HIGHLY recommend! We will definitely be back.

Atmosphere: 5

Food: 5

Service: 5

Jennifer Banks

I swear I thought I'd left a review on here. Yeesh!!! OK, yeah the menu is self serve ... but not ONCE have I come in and been ignored. Actually, I think y'all know me by name 😂. Anywho, I've tried almost every cookie and I have never ONCE been disappointed. Maybe I've suffered from a delicious sugar meltdown...but I was still smiling. LOL. Both of y'all are sweet, friendly, helpful, and polite. I LOVE coming in here. I brought my sister and her kids, who live in Knoxville and they LOVE the cookies. I only allow my mom a snippet here and there (insulin dependent diabetic) but she LOVES the cookies. I've brought cookies to friends and other family members and THEY LOVE the cookies. If I could give you a 10, I would!!! Right now, my favorite is Tres Leches. TO DIE FOR!!!! The Oatmeal...dear lorT! Sugar Cookie, Nutter Butter, Guava...I could go on and on. 💜💜

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip and Oatmeal Raisin, Chocolate Chip Cookie

Clizzo

Phenomenal cookies, way better than Crumble!!!

Atmosphere: 4

Food: 5

Service: 5

Julia Hunter

Lots of decorations inside and pretty good cookies. The ice cream and milk are amazing.

Atmosphere: 5

Food: 4

Service: 5

Zac Davis

They know how to make a damn cookie trust me

Atmosphere: 5

Food: 5

Service: 5

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