Chick-fil-A
2011 N Roan St #38, Johnson City
(423) 282-4771
Recent Reviews
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the male manager refused to make our order because it was “stuck in the system” and said that by the time he got it breakfast was over. we ordered almost an hour in advance. he then told us that we would not be charged for the order. well we were because he “canceled” the order and caused it to take 3-5 business days to refund. which would have been fine, had he not lied and said that the card was never charged. his manger however, was very helpful. she explained to us that had he not taken matters into his own hands then she would have made our food since it was a problem on their system. however, since he canceled the order and whatever else he did there was nothing else she could do. all and all she was helpful, he should not be a manager.
Service: 1
I decided to grab some food while in the mall and my server was Dewi who was very attentive to my order, very professional & even laughed at my non laughable jokes (for that she needs a raise, js), WILL DEFINITELY BE BACK AT THIS LOCATION JUST FOR DEWI!!!! Thank you DEWI for turning my bad day thus far into a laughable day, serving my food with a smile!!!!!
Atmosphere: 5
Food: 5
Service: 5
Food was okay, but the friendliness wasn't there.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Chicken Nuggets with Fries, Mac & Cheese
Some of the best fast food items, the chicken soup is really good.
Wheelchair accessibility: They have great handicap options.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Noodle Soup
Good food, great service!
Atmosphere: 5
Food: 5
Service: 5
We ordered on doordash. My husband got the cobb salad. He usually gets this at other locations and loves it because the grilled chicken is sliced into long pieces. Yesterday the chicken breast had shredded chicken which do not go well in the salad. The sliced strips on top of the salad are great instead of shredded. Hopefully they can look into this.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chicken Nuggets with Fries
We ordered on doordash. My husband got the cobb salad. He usually gets this at other locations and loves it because the grilled chicken is sliced into long pieces. Yesterday the chicken breast had shredded chicken which do not go well in the salad. The sliced strips on top of the salad are great instead of shredded. Hopefully they can look into this.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chicken Nuggets with Fries
The restaurant business was busy and getting people through the drive thru quickly and efficiently. The food was good and the service was great. Recommend eating here! They have great tasting chicken nuggets fried or grilled, salad is good as well.
Atmosphere: 4
Food: 5
Service: 5
Love this restaurant and the only thing better than their chicken? Their milkshakes!
Atmosphere: 4
Food: 5
Service: 4
Quick for breakfast, but for some reason the hours on Google said they wouldn't have been open at 7 am.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love anything from Chick-fil-A. This place is one of my besties restaurants!!
I don't think there's a "bad" Chick-fil-A anywhere. We love this one even though it's in the Mall. Workers are pleasant and they have a real good Manager.
Atmosphere: 5
Food: 5
Service: 5
The chicken nuggets and waffle fries were fresh and HOT! Great customer service. Friendly and Professional.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries
I don't agree with the anti-LGBTQ stuff, I feel compelled to say ....but, God dang it I love Chick-fil-A's chicken and waffle fries. It's so freaking delicious. There's nothing like
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Nuggets, Chick-Fil-A Grilled Chicken Club Sandwich
Love this place! Great experience!
Atmosphere: 5
Food: 5
Service: 5
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