Insomnia Cookies
1735 W State of Franklin Rd #3, Johnson City
(423) 922-7101
Recent Reviews
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Been a fan since the first time I went here in Charlotte, but now having one in Johnson City, which I’m local to is the best thing ever!!
Atmosphere: 5
Food: 5
Service: 5
This is the rudest place to visit as a customer, I have ordered a pint of icecream from uber eats and all I received was a 2 scoop in a cup. When raised a compliant uber eats doesnt wanna comply after sending multiple images and restaurant wont asnw the call. 20$+ tip for 2 scoop icecream is nasty ! I might have got a 1/4 quater filled with gas in my car!!
Added photo of most expensive pint(2scoop)
Atmosphere: 1
Food: 1
Service: 1
I’m basic, but I absolutely love the classic chocolate chip cookie, anytime I need a little pick me up, it always does the trick.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie, Double Chocolate Chunk
They, by far, have the best cookies in town! It's a vibe, I love just chilling with some delicious cookies.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie'Wich
These cookies have the best chewy texture. They're warm. Deliciousness. The prices are worth the quality.
Atmosphere: 5
Food: 5
Service: 5
The employees here are friendly, I always feel welcomed and they have the best mint chocolate cookie ice cream in the universe ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie, Double Chocolate Mint, Snickerdoodle
It was pretty good. Enjoyed it
Atmosphere: 5
Food: 5
Service: 5
First time, very delicious ? ?
Atmosphere: 5
Food: 5
Service: 5
I’ve been here a few times and tonight the GM was there and made friendly conversation, thanks for making my boring night better ?
Food: 5
second time coming here and i really recommend it! super yummy cookies and nice workers. wayyyyy better than Crumbl, i don’t really understand the bad reviews because i’ve had good experiences so far!:)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Confetti
Restaurantji Recommends
I am a frequent flyer here. The customer service is spectacular, especially from the manager and the person with light pink hair. The food is always great as well- I’ve never had a bad experience.
Atmosphere: 5
Food: 5
Service: 5
Costumer service is fantastic! Super easy to place an order. Unfortunately my order was rained on, but they replaced them quickly and free of charge! Very happy with them.
Service: 5
I haven’t found a cookie here that I don’t like and the store manager at this location is so nice and definitely cares about his customers! I just wish Insomnia would bring back the icing cookie wiches and give the people what they want ?
Atmosphere: 5
Food: 5
Service: 5
Liv is so sweet. Made the experience the best
Atmosphere: 5
Food: 5
Service: 5
The Ice cream was nasty and the brownie was not cooked thoroughly
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookie
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