Kickback Jack's Johnson City

My family and I went to Kickback Jack's for the 1st time last night. We were celebrating a special occasion. My husband and son ordered wings and fries. I ordered a burger. Their food came out over 10 minutes before my burger came out. We came here to celebrate and eat as a family. They were more than halfway through their meals before mine ever came out. The restaurant wasn't busy yet. With tip we spent over $85. It was not worth it. We came here to celebrate something special and we couldn't even eat together. Very disappointing experience.

Atmosphere: 2

Food: 2

Service: 1

If 0 was an option I’d leave that. They have a gluten friendly menu, and it is far from gluten friendly. I had to pay for a meal I couldn’t eat. Very disappointed as I loved them before I found out about my allergy and was hoping there were still some options. Won’t be back.

Food is amazing especially for the price. Service was good. Atmosphere was fun. Well worth stopping at.

Atmosphere: 4

Food: 5

Service: 4

Great food & service. Wish there was one closer to me.

Atmosphere: 5

Food: 5

Service: 5

Food was pretty good. Servers were nice and friendly. Atmosphere is pretty comfortable but it's a chain restaurant. It's familiar and somewhat comfortable but it won't be unique.

Atmosphere: 3

Food: 4

Service: 5

We had a nice time. Service was wonderful

Atmosphere: 5

Food: 5

Service: 5

“Sneaky add on charges “Ordered ribs and steak which cost $23 thought it came with two sides so I substituted the potatoes for salad and green beans for second side. Got the bill and they charged me extra $ 3.49 for green beans and $ 1.90 for salad ! What a ripoff! Never eating here again.

Atmosphere: 3

Food: 3

Service: 2

They need dinner rolls

Great food and fun atmosphere! The ribs are amazing—tender, flavorful, and fall-off-the-bone good. Definitely worth a visit!

Atmosphere: 5

Food: 5

Service: 5

WORST EXPERIENCE EVER! I'M GIVING A GENEROUS 1 STAR RATING WHICH THEY DON'T EVEN DESERVE IT....
GOT SEATED, TOOK OUR DRINK ORDER, TOOK THEM 30 MINUTES TO BRING THEM. GOT OUR FRIENDS DRINKS WRONG, HAD TO GET THE MANAGER TO OUR TABLE DUE TO SUCH POOR SERVICE. TOOK THEM 2 HOURS TO BRING OUR FOOD, SEVERAL GROUPS CAME IN AFTER US, GOT THEIR MEALS AND LEFT.
WILLNEVER BE WASTING OUR TIME GOING BACK. THEY DIDN'T EVEN DESERVE THE GRATUITY THEY ADDED TO THE BILL.
WAITRESS DIDN'T BOTHER OFFERING ME A REFILL ON MY TEA. HORRIBLE, HORRIBLE SERVICE!!

Atmosphere: 1

Food: 1

Service: 1

The very worst service in Johnson City. It should never take two hours to get sandwiches and fries

Excellent meal!

Atmosphere: 5

Food: 5

Service: 5

Emily is the best. Never waited on a drink and always a smile. Had food that awesome. Watching the game and have a few drinks.

Atmosphere: 5

Food: 5

Service: 5

Brielle was an amazing server! Excellent food and service!

Atmosphere: 5

Food: 5

Service: 5

Brielle gave great service. The sweet potato waffle chip appetizer was wonderful. All the other food we had was great as well.

Atmosphere: 5

Food: 5

Service: 5