McDonald's
2101 N Roan St, Johnson City
(423) 282-5663
Recent Reviews
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Food took forever, window person said they were making fresh burgers and then got them home, not far, and they were slimy like they had been sitting for a very long time.
Food: 2
Service: 2
3rd time this month!! I always get my mcrib no onions sauce on the side yet 3 times this month they put the sauce and onions on it!! Today they tried to charge me for getting the sauce on the side.. mistakes happen it's human nature but 3times in 2 weeks no that's being carelessness and just not paying attention I will not be coming bk to this location!!
Atmosphere: 1
Food: 1
Service: 1
Horrible staff was told I could not have lids for my icecream cups for my toddlers, will not be back there
Atmosphere: 1
Food: 1
Service: 1
Closed the doors at 8:30 for no good reason!!!
Atmosphere: 1
Food: 1
Service: 1
Amazing morning staff! Food was fresh. Man at the speaker was kind, as he was at the window too! Same for the ladies!
Food: 5
Rudest staff in town. Don’t know how to do their job and are extremely rude
Atmosphere: 1
Food: 2
Service: 1
We went on our way to a movie, and put in a good size order eating in the dining room, there was 6 of us. We were the only people eating in the dining room the entire time we were there. Everything else was either carry out or mostly drive through from what I could see. After waiting over 20 minutes, for our number to be called out, I went up to the counter and they hadn't even started our order. Sheila bewildered actually like she didn't know she had an order that was due for the dining room. I said oh okay we'll get that next. It was at least 30 minutes or longer by the time we got our order. They said they were understaffed, but there was like six or seven people working there, looked to me like. At least five. The food tasted fine. But no apology, no I'm sorry..nothing just hollered my number and set it out after us waiting 30 minutes or longer. And we were short food that we had to go back and ask for. Horrible horrible service!!! Guess they were just taking care of the drive-thrus. We weren't the only ones that had to wait too long because even people coming for deliveries were having to stand there forever to get their food to deliver.
Atmosphere: 3
Food: 3
Service: 1
Waited 30+ mins in a car spot for a $6 drive thru order. I just left and they can keep my $6. This is absolutely ridiculous. I understand no one wants to work at McDonald's so I'll instead direct my annoyance to the manager. Do better
Service: 1
Love the coffee!
Atmosphere: 5
Food: 5
Service: 5
These people do such a good job with these mobile orders!! Gotta love McDonald's!
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
If I could give zero stars I would. We ordered a number 3 large. We pay, get to the window and they hand us a medium coke. We say no we paid for a large, and they want to argue with us about it. Next thing I know they are calling the police on us for “being rude”. Trust me they did not see rude… so I ask for a refund and they say if I don’t pull over to number 2 I’m not getting one. They finally come out to give me my money and they don’t even give me a full refund. Jasmine was rude and nasty to my boyfriend and tried to push him out of the store. Needless to say we are now trespassed and you best believe I called corporate. They ought to fire tha poor excuse of an employee.
The chubby girl with tattoos and glasses working the drive through is a real class act, basically throwing peoples orders at them. She did it to me and the person in front of me. I don’t expect much from McDonald’s customer service wise but every time I go here the employees are so rude and the quality of burgers is subpar. Go to the one on Market Street
👌👌👌👍
Atmosphere: 5
Food: 5
Service: 5
We had an issue getting the app to load in the drive thru line, and they got hateful when we were trying to order. Then they messed up our order, and we're laughing staring at us through the drive thru window. When trying to call it was an automated system that said they were closed ..Never again.
Food: 1
Service: 1
Ordered a pancake breakfast with no pancakes? Great job!
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