Slow service and not even good.They need a redo of the staff and the place is dirty. The bathroom looks like homeless shelter and smells
Atmosphere: 1
Food: 1
Service: 1
Tonya Guinn
Food was great and I'm picky, service was very fast this day, and atmosphere was a 5, they have plants inside now and it looks and feels better
Atmosphere: 5
Food: 5
Service: 5
Curt Van Riper II
This is hands down the best mcdonalds in johnson city. Possibly one of the best in the country even when busy, my food is always hot fresh and my order is accurate. Cooperate if you are listening, you all should definitly do something for them. You could not have asked for a better crew. Will always go to this mcdonalds when I go.
Atmosphere: 5
Food: 5
Service: 5
Emy Michelle
Extremely kind and got out in a timely matter despite being understaffed with the overwhelming rush and rude customers yelling at them. Freshest chicken nuggets I've ever had
Atmosphere: 5
Food: 5
Service: 5
Andy Kaczmarek
Took us 20 minutes before I got to order. The store manager started taking orders and then she just left the guy standing there. She told him she would be right back but she never did. The other cashier was in training. It was a mess. Have the people that went through tge drive thru had incorrect orders. Not a good day for this McDonald's.
Atmosphere: 3
Food: 3
Service: 2
heather amaya
Be a good place for a fast food restaurant
Atmosphere: 1
Food: 1
Service: 1
Theresa Swann
It’s McDonald’s
Atmosphere: 3
Food: 3
Service: 3
Michelle Miles
I mean REALLY?
Ryan Adams
This McDonald’s stole $10.00 and refused to make it right. I placed a mobile order on the app. When I got to the restaurant a few minutes later, I was told they quit serving breakfast, so they canceled the order. I was then told they had the items but I would need to pay again. I asked for proof that they refunded the order from the app, which they refused to provide. The money had already came out of my bank account. They then said I was still charged for the drinks. I asked them to cancel the drinks since I had no food to go with them. The person said she could not do that. I still have not been refunded for the food I never received. BADADADADA, I’m loathing it!
This location has never gotten an order wrong for me. And that’s pretty dang stellar. Manager is always so friendly and everyone else seems happy and that they actually enjoy working there. Plus they don’t give me judgy eyes when my kid gets 2 blue slushies in 1 day 😂❤️
Sarah Edwards
I just walked into the store to order my food because drive-thru was congested I went to the front counter and I waited and waited and waited three employees walked by me to leave not once did anyone greet me I continue to wait the manager who is bagging the food looked at me twice and turned away from me and another employee that was working side by side of her looked at me twice and didn't even say a word so after about a minute of just waiting there with not one person greeting me I turned and left the store. This site has very poor leadership and even worse customer service!
Service: 1
Crystal Combs
15 mins in the drive thru for 4 bags of ice is absolutely
Service: 1
Brianna Carder
Posted a picture of the toilet. Two employees were ahead of me using the other stall. Pretty gross.
Atmosphere: 1
Michael Vail
Stood at the counter for 15 mins while the manager was in the lobby holding her friends baby.
Slow service and not even good.They need a redo of the staff and the place is dirty. The bathroom looks like homeless shelter and smells
Atmosphere: 1
Food: 1
Service: 1
Food was great and I'm picky, service was very fast this day, and atmosphere was a 5, they have plants inside now and it looks and feels better
Atmosphere: 5
Food: 5
Service: 5
This is hands down the best mcdonalds in johnson city. Possibly one of the best in the country even when busy, my food is always hot fresh and my order is accurate. Cooperate if you are listening, you all should definitly do something for them. You could not have asked for a better crew. Will always go to this mcdonalds when I go.
Atmosphere: 5
Food: 5
Service: 5
Extremely kind and got out in a timely matter despite being understaffed with the overwhelming rush and rude customers yelling at them. Freshest chicken nuggets I've ever had
Atmosphere: 5
Food: 5
Service: 5
Took us 20 minutes before I got to order.
The store manager started taking orders and then she just left the guy standing there.
She told him she would be right back but she never did.
The other cashier was in training.
It was a mess.
Have the people that went through tge drive thru had incorrect orders.
Not a good day for this McDonald's.
Atmosphere: 3
Food: 3
Service: 2
Be a good place for a fast food restaurant
Atmosphere: 1
Food: 1
Service: 1
It’s McDonald’s
Atmosphere: 3
Food: 3
Service: 3
I mean REALLY?
This McDonald’s stole $10.00 and refused to make it right. I placed a mobile order on the app. When I got to the restaurant a few minutes later, I was told they quit serving breakfast, so they canceled the order. I was then told they had the items but I would need to pay again. I asked for proof that they refunded the order from the app, which they refused to provide. The money had already came out of my bank account. They then said I was still charged for the drinks. I asked them to cancel the drinks since I had no food to go with them. The person said she could not do that. I still have not been refunded for the food I never received. BADADADADA, I’m loathing it!
Atmosphere: 1
Food: 1
Service: 1
Clean restaurant. Good food. Convenient location.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
This location has never gotten an order wrong for me. And that’s pretty dang stellar. Manager is always so friendly and everyone else seems happy and that they actually enjoy working there. Plus they don’t give me judgy eyes when my kid gets 2 blue slushies in 1 day 😂❤️
I just walked into the store to order my food because drive-thru was congested I went to the front counter and I waited and waited and waited three employees walked by me to leave not once did anyone greet me I continue to wait the manager who is bagging the food looked at me twice and turned away from me and another employee that was working side by side of her looked at me twice and didn't even say a word so after about a minute of just waiting there with not one person greeting me I turned and left the store. This site has very poor leadership and even worse customer service!
Service: 1
15 mins in the drive thru for 4 bags of ice is absolutely
Service: 1
Posted a picture of the toilet. Two employees were ahead of me using the other stall. Pretty gross.
Atmosphere: 1
Stood at the counter for 15 mins while the manager was in the lobby holding her friends baby.
Service: 1
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