I WILL NEVER WAIT IN RESERVE PARKNG AGAIN. Unbelievable experience. Waited in the first reserve parking with my kids and dog in the car for almost 20 minutes. our order was just one meal. Finally I went through the drive-through again because I had waited so long. they told me to go to reserve parking again!I obviously said No.They said they came out and I wasn't there because I was back in the drive through.I said, okay so you have my order ready then.They still told me I needed to wait in reserve parking. I asked why I would need to wait if my order was ready? They kept telling me to wait there talking to me like its all my fault for going through the drive through.Mean while, my kids are crying and my dog just threw up in the car.I had to go park, let my dog out. Get my kids out of their car seats and physically go into the store.THEN I CONTINUED TO WAIT! Over 10 minutes before I was finally assisted and given the meal I ordered.Will NEVER EVER wait in reserve parking again! I REFUSE TO.Also want to clarify this happened a couple weeks ago, I have been really busy.
Atmosphere: 1
Food: 1
Service: 1
Kim Cordell
This McDonald's has had terrible service for several months. Today I thought I would try again but I was wrong. I sat in the drive thru with cars behind me while they took 4 orders through the other lane. The girl actually asked if she could take my order then nothing. I pulled off without ordering.
Ellie Hamilton
Not a big fan if McDonald's but love the breakfast and any size drinks are .99 cents. It's a no brainer!!Wheelchair accessibility: Wheelchair acceptability clearly marked, very pleases to see that.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Bacon Egg & Cheese Biscuit, Big Breakfast, Spicy Crispy Chicken Sandwich, Hot Caramel Sundae, Filet-O-Fish, Chicken Mcnuggets
Jason Palmer
New Remodel with Technology upgrade. Self Service Kiosk. Food is well McDonalds. Staff is kind and courtesy!Parking: Convenient and plenty availableKid-friendliness: No Kids Play Area.Wheelchair accessibility: Front Door Access with Ramps
I used the mobile app and went thru the drive thru. I sat at the 2nd window to get my frappe, the only thing I ordered, for almost 5 min, then got pulled forward to only be forgotten about for another 12 to 15 min. The employee came out and ADMITTED that they FORGOT about me, while handing me a bag with 2 pies. After all that, they STILL got the order wrong!!! I asked for NO WHIPPED CREAM
Atmosphere: 1
Food: 1
Service: 1
Bob Fritz
They must have been severely under staffed! But the food was good. Just very slow.The ladies bathroom had no toilet paper if I say anything more it's just complaining when the real issue is they were under staffed.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Two Cheeseburger Combo
Nikki Compton
Everytime I go through this restaurant there is always an issue. Today I came through at 5:14 AM and they said they could only serve me drinks. The hours state they open at 5AM but they never have enough staff and they are never prepared.
Atmosphere: 2
Food: 2
Service: 1
Dan Brookshear
Food at a decent price. The kids requested it.
Atmosphere: 4
Food: 4
Service: 4
Krazy Kitten 800
Look, I know McDonalds and other fast food chains have garnered a poor reputation for not really caring about the customer more than doing their job. It ain’t no secret.Tonight was different.I got me 2 Mc chickens and copped the 20pc spicy nugs, as you do. The young lady that took my order was very nice, polite (yes, those are different), and even complemented my chosen dashboard decor. She informed me that the spicy nugs were being cooked to order, which was no problem for me, and that they were really good. The manager at the second window told me the same thing and asked me to pull to the little wait area in the nicest way I have ever been told that. Both of them deserve raises, lord help me I didn’t get their names.Fast food workers are people too!
Atmosphere: 4
Food: 4
Service: 5
Heath Gregg
It’s McDonald’s. Food is good and staff is courteous.
The absolute worst customer service I’ve ever seen. Ordered a 20 piece nugget. The girl told us to go park in space number 2 and they would bring it out. After 15 minutes no one came out so I went inside to ask about it and the first thing they could say rudely was, where is your receipt? They sent back for a manager but It took him 10 minutes for him to come out to talk to us. He did take care of the situation, but those employees all need an attitude adjustment. He said it was his 1st day at this store & he would be taking care of some things. I sure hope so.
I WILL NEVER WAIT IN RESERVE PARKNG AGAIN. Unbelievable experience. Waited in the first reserve parking with my kids and dog in the car for almost 20 minutes. our order was just one meal. Finally I went through the drive-through again because I had waited so long. they told me to go to reserve parking again!I obviously said No.They said they came out and I wasn't there because I was back in the drive through.I said, okay so you have my order ready then.They still told me I needed to wait in reserve parking. I asked why I would need to wait if my order was ready? They kept telling me to wait there talking to me like its all my fault for going through the drive through.Mean while, my kids are crying and my dog just threw up in the car.I had to go park, let my dog out. Get my kids out of their car seats and physically go into the store.THEN I CONTINUED TO WAIT! Over 10 minutes before I was finally assisted and given the meal I ordered.Will NEVER EVER wait in reserve parking again! I REFUSE TO.Also want to clarify this happened a couple weeks ago, I have been really busy.
Atmosphere: 1
Food: 1
Service: 1
This McDonald's has had terrible service for several months. Today I thought I would try again but I was wrong. I sat in the drive thru with cars behind me while they took 4 orders through the other lane. The girl actually asked if she could take my order then nothing. I pulled off without ordering.
Not a big fan if McDonald's but love the breakfast and any size drinks are .99 cents. It's a no brainer!!Wheelchair accessibility: Wheelchair acceptability clearly marked, very pleases to see that.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Bacon Egg & Cheese Biscuit, Big Breakfast, Spicy Crispy Chicken Sandwich, Hot Caramel Sundae, Filet-O-Fish, Chicken Mcnuggets
New Remodel with Technology upgrade. Self Service Kiosk. Food is well McDonalds. Staff is kind and courtesy!Parking: Convenient and plenty availableKid-friendliness: No Kids Play Area.Wheelchair accessibility: Front Door Access with Ramps
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bacon Egg & Cheese Biscuit, Mcmuffin, Egg Mcmuffin, Spicy Crispy Chicken Sandwich, Croissant
I used the mobile app and went thru the drive thru. I sat at the 2nd window to get my frappe, the only thing I ordered, for almost 5 min, then got pulled forward to only be forgotten about for another 12 to 15 min. The employee came out and ADMITTED that they FORGOT about me, while handing me a bag with 2 pies. After all that, they STILL got the order wrong!!! I asked for NO WHIPPED CREAM
Atmosphere: 1
Food: 1
Service: 1
They must have been severely under staffed! But the food was good. Just very slow.The ladies bathroom had no toilet paper if I say anything more it's just complaining when the real issue is they were under staffed.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Two Cheeseburger Combo
Everytime I go through this restaurant there is always an issue. Today I came through at 5:14 AM and they said they could only serve me drinks. The hours state they open at 5AM but they never have enough staff and they are never prepared.
Atmosphere: 2
Food: 2
Service: 1
Food at a decent price. The kids requested it.
Atmosphere: 4
Food: 4
Service: 4
Look, I know McDonalds and other fast food chains have garnered a poor reputation for not really caring about the customer more than doing their job. It ain’t no secret.Tonight was different.I got me 2 Mc chickens and copped the 20pc spicy nugs, as you do. The young lady that took my order was very nice, polite (yes, those are different), and even complemented my chosen dashboard decor. She informed me that the spicy nugs were being cooked to order, which was no problem for me, and that they were really good. The manager at the second window told me the same thing and asked me to pull to the little wait area in the nicest way I have ever been told that. Both of them deserve raises, lord help me I didn’t get their names.Fast food workers are people too!
Atmosphere: 4
Food: 4
Service: 5
It’s McDonald’s. Food is good and staff is courteous.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
It's just ok. They don't
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Cheeseburger, Big Mac
The absolute worst customer service I’ve ever seen. Ordered a 20 piece nugget. The girl told us to go park in space number 2 and they would bring it out. After 15 minutes no one came out so I went inside to ask about it and the first thing they could say rudely was, where is your receipt? They sent back for a manager but It took him 10 minutes for him to come out to talk to us. He did take care of the situation, but those employees all need an attitude adjustment. He said it was his 1st day at this store & he would be taking care of some things. I sure hope so.
Atmosphere: 1
Food: 3
Service: 1
Wish it was
Atmosphere: 3
Food: 3
Service: 3
Hot and delicious thank you guys super fast as
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcdouble, Cheeseburger, Hamburger, Chicken Mcnuggets
So disappointing food called. Hamburger nuggets tasted like they were days old. French fries were cold
Atmosphere: 1
Food: 1
Service: 1