Panda Express
922 N State of Franklin Rd, Johnson City
(423) 262-0337
Recent Reviews
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who ever made the chow mein today it was horrible, u needa do something different
Charging people 19.38 for cancelling an order they never had ready and being so manipulative with Uber lying about it also. Both Uber and Panda Express lost a customer. I have proof of it and they'll continue to loose more customers daily.
Service: 1
Came here to get food ordered two big plates and sat in the drive thru for about 20 minutes which is unacceptable. The cashier Summer at the window was very nice and apologetic about the wait though.
Atmosphere: 3
Food: 4
Service: 2
For the most part I enjoy eating here. Its not perfect ive gotten some over cooked noodles and the orange chicken is delicious even if it gets little over done and little chewy. Beijing Beef is consistently a good dish here tho. The best part tho is its ready they just box it up so you wont wait that long. Overall not bad tho.
Atmosphere: 5
Food: 4
Service: 5
I ordered two plates to go on 11/19/25, and unfortunately the quality was disappointing. The rice and teriyaki chicken tasted as if they had been prepared the day before. This was especially frustrating because I was on a 30-minute lunch break and didn’t have the ability to return and request a properly prepared meal. For the price paid, I expected fresh food, and I hope the restaurant takes this feedback seriously to ensure better quality moving forward
Atmosphere: 4
Food: 3
Service: 3
Order ahead never ready how can you order ahead and have to wait for the order but you can order through the drive through or in person and it’s ready when your to the window.
Atmosphere: 1
Food: 3
Service: 1
Excellent service and the food is absolutely great!
Atmosphere: 5
Food: 5
Service: 5
Went there today at 11.45 am stood there for 10 to 15 minutes and no one asked to take our order, most of the entree,s were empty. There were plenty of employees but they seemed to be more interested in the drive up instead of the walk-in customer's,so we left probably wouldn't go back there.
Atmosphere: 1
Service: 1
Always top notch
Atmosphere: 5
Food: 5
Service: 5
Hey man at 4:00, there's nine employees behind the counter not including the manager hiding in the back doing prep when she should have been out helping her employees who was like 30 minutes behind on four orders. I'm not sure what was going on today but that's the worst shape I've ever seen that establishment. Tables were dirty, had to wait on steak which was no big deal other than they left our place that were already made sitting on the counter while we were waiting on mistakes so of course by the time Steve got done the rest of our food was cold and nasty.
A manager's job is not to run and hide and go do prep while your employees are out there struggling, confused, behind, needing help. That's when it's your job to step up, step in. help everybody get caught up and get your establishment running correctly and then you can go hide I guess.
There are two girls that work there I wish I knew their name, but from now on when I walk in if they're not working I'm not staying, the only time you get good food and good service.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
If I could give zero stars I would the staff ignored everything we asked,the restaurant was closed off 3/4 of its seating forcing dine in guest to sit on top of each other the beef and broccoli was old and cold and was like rubber the rice was burnt the egg rolls was well done almost break tooth hard this used to be go to place to eat but it will not be at this location and I would have got more potions from a McDonald's happy meal
Atmosphere: 1
Food: 1
Service: 1
It is so nice meal
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: It is not allocated for a children's menu
Recommended dishes: Spring Roll, Beijing Beef, Chow Mein
Great service and food
Atmosphere: 5
Food: 4
Service: 5
Boneless pork appetizer couldn't get any tougher. Either it was over cooked or days old. The plastic containers to put combo meals in are terrible now! The plastic cracks and breaks pieces of plastic on to the food. I doubt I'll be going back.
Food: 2
Service: 5
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