Starbucks
2116 N Roan St, Johnson City
(423) 854-8899
Recent Reviews
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Used to enjoy stopping by quite often while in the store. Latest experience was bad. Customer service was rather poor. The drinks were bad. Didn't bother even bringing it up. Just threw them away. Not spending money here in the future.
Atmosphere: 2
Food: 1
Service: 1
That was a very unpleasant experience. To start out, I’ll say the coffee tasted fine. It was not the best cup, nor the worst cup I’ve had. But the staff. They were very unfriendly and rude. I was charged 3$ over the normal cost. When I asked about it, the girl ignored me until I asked multiple times. When I did get a response, it was that that was just the way it was. Then she stared at me. She did not make any attempts to be helpful or explain why her up charge was different from every other Starbucks I’ve ever been to and ordered this drink from.
I’m not a conflict kind of person so I was sure to be polite in my questions.
I had not even walked away before the baristas started talking about me.
Overall it was unpleasant, and the coffee wasn’t good enough to make up for it
Atmosphere: 2
Food: 2
Service: 1
I would not recommend this Starbucks to anyone. I'm sorry. The staff is always unfriendly (except for maybe 2 of them) and they do not make your drink correctly. The staff is always overwhelmed and look annoyed even when there isn't really anyone in line. They always have an attitude or present lack of care. It kills them if your order isn't just a basic coffee. I've had to complain more than once about this place. You can't even enjoy a coffee while you shop around. I hate to be negative, but if you don't like your job, don't work there! It's that simple!
Atmosphere: 4
Food: 2
Service: 2
My beautiful Sweetheart always loves a Seasonal coffee.
Service: 5
I would not recommend this Starbucks to anyone. I'm sorry. The staff is always unfriendly (except for maybe 2 of them) and they do not make your drink correctly. The staff is always overwhelmed and look annoyed even when there isn't really anyone in line. They always have an attitude or present lack of care. It kills them if your order isn't just a basic coffee. I've had to complain more than once about this place. You can't even enjoy a coffee while you shop around. I hate to be negative, but if you don't like your job, don't work there! It's that simple!
I was accused by two female employees of making them feel awkward becàuse I ordered a coke and used cash to pay for it.theu should be fired for this.
Atmosphere: 1
Service: 1
They should order more ingredients than they need there always outta something to make beverages. Drinks are
Atmosphere: 4
Food: 1
Service: 4
Love Tulips always have a good time.
Atmosphere: 5
Food: 5
Service: 5
Not a coffee drinker or anything relating to coffee. Their food is nothing to brag about but lots of people I have communicated with really like it. The employees are friendly which is a good factor. I myself do not visit Starbucks enough to judge it.
Atmosphere: 5
Food: 3
Service: 4
Coffee is awful
Atmosphere: 2
Food: 1
Service: 3
Restaurantji Recommends
Nothing better than getting Starbucks and shopping in Target!
Atmosphere: 5
Food: 5
Service: 5
Starbucks is as Starbucks does!
Slower than you expect. Friendly staff,but really slow service.
Atmosphere: 3
Food: 2
Service: 1
Don't come here 15m before they close while shopping at Target because you won't be allowed to buy any of the cool summer drinks shown on the advertisement boards. Apparently their blenders "are down for the night". Good way to lose out on sales Starbucks
Dietary restrictions: Were helpful on this topic
Atmosphere: 3
Food: 3
Service: 2
Good service. Good breakfast
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