Went there this past Monday at 10pm. We utilized the drive through. From the time we ordered, paid and received our meal was under 5 minutes. I know they weren't freshly cooked as advertised. My wife became I'll from her chicken sandwich with mayo. No telling how long it had been sitting under a heat lamp. We won't be using Wendy's anymore @ any location.
Food: 2
Cherry Blossom Conley
The food is decent when your order is accurate. The store is generally pretty messy but it's a college location also.
Atmosphere: 3
Food: 3
Service: 3
StevieAlan
You’ll wait a lifetime for food and it be cold, staff is rude.
Atmosphere: 1
Food: 1
Service: 1
Yello Panda
Visited the late-night drive-thru and ordered a taco salad, burger and fries. Honestly, the staff on shift made the whole experience uncomfortable. One skinny guy at the window had heavy tattoos and an unfriendly vibe- he looked like someone you'd see working in a prison. The other very heavy guy, who was behind the counter, looked dirty and unkempt, which also didn’t give off the best impression.
To top it off, when I got home, the chili lid was left open and spilled all over my food, making a mess in the bag. It was disappointing, especially since I’m used to better service at other Wendy’s locations (like the one in NC). I won’t be coming back to this location, it just wasn’t a great experience.
Atmosphere: 1
Food: 2
Service: 1
Stephanie Bolin
Large chili asked for a lot of extra crackers and would pay for them no problem, received literally two crackers 🙄🤦🏼♀️
Atmosphere: 2
Food: 3
Service: 2
Asa Adams
Forgot fries. Forgot sauces. Yeah, it is fast food, and some of that is expected now. However, it seems to always be the case.
Atmosphere: 1
Food: 3
Service: 1
Tambra Barry
Absolutely love it here!! Great food and very clean... Employees are considerate and seem to enjoy working together....
Atmosphere: 5
Food: 5
Service: 5
Kourtney Ripley
Honestly I don’t think the employees care to be honest I know the managers sure don’t I mean it this just makes me not want to eat there anymore . This is the way my food what when I got it . It was cold and just thrown in the bag , no ketchup , no sauce for my nuggets , no mayo !! WOW WENDY’S PLEASE DO BETTER !!! Pretty sure my ticket said no onion !!
Atmosphere: 1
Food: 1
Service: 1
Tina Kimery
Great service and amazing food. Michelle was great!
Atmosphere: 5
Food: 5
Service: 5
Tricities Janitorial
Clean, friendly, chili is amazing and I recommend come to Wendys on slState of Franklin Rd in JC TN
Drive thru. The food was pretty good. They remembered the condiments.
Atmosphere: 3
Food: 5
Service: 5
Libby
Food is always great, there’s great service and they are fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Hamburger, French Fries, Cheeseburger, Baconator Fries, Taco Salad, Crispy Chicken Sandwich, Breakfast Burrito Bacon, Double Stack, Oatmeal Bar, Junior Cheeseburger Deluxe, Wendy’S Baked Potatoes, Chili Cheese Fries
Hooman Derby
Worst customer service in Johnson city. Rude people. Will never come back again!
Atmosphere: 1
Food: 1
Service: 1
Gaige Slagle
Awesome staff and great service
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheeseburger, French Fries, Baconator
Colton Rohrer
It’s bull crap that online says they are open until 1 am. My wife is pregnant and was hungry tonight. The baby rejects McDonalds and Taco Bell so her only option that she can tolerate was Wendy’s. She placed an online order at 11:59pm. When we arrived at 12:05 am they said they were closed but allowed the car infront of us through. Now I have a mad pregnant women on my hands. I’m not happy they need to update their hours if they aren’t going to stay open until the time they have posted online!!
Went there this past Monday at 10pm. We utilized the drive through. From the time we ordered, paid and received our meal was under 5 minutes. I know they weren't freshly cooked as advertised. My wife became I'll from her chicken sandwich with mayo. No telling how long it had been sitting under a heat lamp. We won't be using Wendy's anymore @ any location.
Food: 2
The food is decent when your order is accurate. The store is generally pretty messy but it's a college location also.
Atmosphere: 3
Food: 3
Service: 3
You’ll wait a lifetime for food and it be cold, staff is rude.
Atmosphere: 1
Food: 1
Service: 1
Visited the late-night drive-thru and ordered a taco salad, burger and fries. Honestly, the staff on shift made the whole experience uncomfortable. One skinny guy at the window had heavy tattoos and an unfriendly vibe- he looked like someone you'd see working in a prison. The other very heavy guy, who was behind the counter, looked dirty and unkempt, which also didn’t give off the best impression.
To top it off, when I got home, the chili lid was left open and spilled all over my food, making a mess in the bag. It was disappointing, especially since I’m used to better service at other Wendy’s locations (like the one in NC). I won’t be coming back to this location, it just wasn’t a great experience.
Atmosphere: 1
Food: 2
Service: 1
Large chili asked for a lot of extra crackers and would pay for them no problem, received literally two crackers 🙄🤦🏼♀️
Atmosphere: 2
Food: 3
Service: 2
Forgot fries. Forgot sauces. Yeah, it is fast food, and some of that is expected now. However, it seems to always be the case.
Atmosphere: 1
Food: 3
Service: 1
Absolutely love it here!! Great food and very clean... Employees are considerate and seem to enjoy working together....
Atmosphere: 5
Food: 5
Service: 5
Honestly I don’t think the employees care to be honest I know the managers sure don’t I mean it this just makes me not want to eat there anymore . This is the way my food what when I got it . It was cold and just thrown in the bag , no ketchup , no sauce for my nuggets , no mayo !! WOW WENDY’S PLEASE DO BETTER !!! Pretty sure my ticket said no onion !!
Atmosphere: 1
Food: 1
Service: 1
Great service and amazing food. Michelle was great!
Atmosphere: 5
Food: 5
Service: 5
Clean, friendly, chili is amazing and I recommend come to Wendys on slState of Franklin Rd in JC TN
Robb Phillips
Restaurantji Recommends
Drive thru. The food was pretty good. They remembered the condiments.
Atmosphere: 3
Food: 5
Service: 5
Food is always great, there’s great service and they are fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Hamburger, French Fries, Cheeseburger, Baconator Fries, Taco Salad, Crispy Chicken Sandwich, Breakfast Burrito Bacon, Double Stack, Oatmeal Bar, Junior Cheeseburger Deluxe, Wendy’S Baked Potatoes, Chili Cheese Fries
Worst customer service in Johnson city. Rude people. Will never come back again!
Atmosphere: 1
Food: 1
Service: 1
Awesome staff and great service
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheeseburger, French Fries, Baconator
It’s bull crap that online says they are open until 1 am. My wife is pregnant and was hungry tonight. The baby rejects McDonalds and Taco Bell so her only option that she can tolerate was Wendy’s. She placed an online order at 11:59pm. When we arrived at 12:05 am they said they were closed but allowed the car infront of us through. Now I have a mad pregnant women on my hands. I’m not happy they need to update their hours if they aren’t going to stay open until the time they have posted online!!
Atmosphere: 1
Food: 1
Service: 1
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