Wendy's

1204 W State of Franklin Rd, Johnson City
(423) 928-4169

Recent Reviews

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Hooman Derby

Worst customer service in Johnson city. Rude people. Will never come back again!

Atmosphere: 1

Food: 1

Service: 1

Gaige Slagle

Awesome staff and great service

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Cheeseburger, French Fries, Baconator

Colton Rohrer

It’s bull crap that online says they are open until 1 am. My wife is pregnant and was hungry tonight. The baby rejects McDonalds and Taco Bell so her only option that she can tolerate was Wendy’s. She placed an online order at 11:59pm. When we arrived at 12:05 am they said they were closed but allowed the car infront of us through. Now I have a mad pregnant women on my hands. I’m not happy they need to update their hours if they aren’t going to stay open until the time they have posted online!!

Atmosphere: 1

Food: 1

Service: 1

Jeremiah Frank

Had to endure Christian music blaring while eating my breakfast in the lobby. Stop with the forced indoctrination. Lost my appetite

Atmosphere: 1

Food: 3

Service: 4

Chad Sills

If I pay extra for more BBQ sauce, I expect more BBQ. Not a single squirt of it like come on, should be free if y'all are gonna skimp on it.

Atmosphere: 1

Food: 1

Service: 1

Haley H

Imagine my disappointment when I drive 30 min home and see they gave me a cheeseburger instead of a spicy chicken sandwich. Even said on the receipt it was a chicken sandwich.

Logan Taylor

I very seldom come to this Wendy's, but every time I do, I'm always disappointed. They never get my order right, and most of the staff are snarky, that is when I actually get to interact with them. I've checked the hours, and usually come around midnight, and for some reason they're always closed, even though their hours say they close at 1 am. When I pull around I see people on their phones and hiding on the inside. Honestly I wish the one on People's Street had this stores hours, because I know I would at least be served. Do better.

Atmosphere: 1

Food: 2

Service: 1

Leelee Rafuls

Don't go to this Wendy's past 12AM, the employees literally hide from the customers. Even though they're supposed to be open till 1AM, and there are obviously employees there, they close at 12. The hours should at least be updated if the employees don't want to do their jobs past 12

Old Phone

This Wendy’s is disgusting, I said no mushrooms on my burger they still added mushrooms. The chicken sandwich's and nuggets were overcooked cold and stale. Not to mention the customer service is terrible.

Atmosphere: 1

Food: 1

Service: 1

Dylan Hughes

Me and my fiance went out to eat here. She got a baked potato and I got 10 pice spicy nuggets. After eating we have really bad food poisoning from there I would stop going to Wendy’s while u got the chance.

Atmosphere: 1

Food: 1

Service: 1

Jessica

I have been sleeping on wendys salads! Had the ceasar parmesan salad tonight and I am so impressed with how fresh the lettuce was, how well seasoned the chicken was and the quantity for the price! Wendys is my new go-to for fast food salads. Everything else is inconsistent though so I am hope these aren't.

Atmosphere: 4

Food: 4

Service: 4

Alyssa Riggs

Worst experience ever! Placed an order online and picked up ice cold sandwiches. Went inside to either get a refund or my food replaced and was denied both. The general manager was completely rude and the shift lead, Justin, lied when I asked about the store number. Definitely don’t recommend eating here or dealing with their nasty employees either.

Atmosphere: 1

Food: 1

Service: 1

Megan Dove

Went to drive thru and didn't receive my whole order. Manager was rude upon calling and returning. Won't be going back to this location.

Atmosphere: 1

Food: 1

Service: 1

Travis Jones

Expecting more from the new mushroom burger. Just blah...

Atmosphere: 5

Food: 3

Service: 5

Daniel Niermans

Just drove trough at 9:25 on December 6th and was served by the manager at the window who was acting like an absolute jerk, not only to us but he was cussing out his employees with the window wide open so we could hear it all with our kids in the backseat of our car. If a higher up or owner of this property sees this please take action on this horrible employee.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: French Fries, Hamburger

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