Zaxby's Chicken Fingers & Buffalo Wings

2111 N Roan St, Johnson City
(423) 610-0022

Recent Reviews

Swing Mann

Fix your coke machine

Chrissy Sargent

This one always forgets to put peach in my tea and has gotten my order wrong a couple times but other than that Awesome!

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Chicken Fingerz Platter, Extra Sauce, Zax Tender Combo, Wings and Things, Tongue Torch Boneless Wings, Grilled Chicken Sandwich

Josh Nic

I didn’t go inside, but they messed up my order, but was very nice about it. It all worked out great besides having to drive back.

Food: 5

Service: 4

Sagittarius Sunshine

Finally got to try the Chicken Bacon Ranch Fries, after watching the commercials for months... And it was amazing!! Also ordered 2 Egg Rolls with Sweet n Spicy sauce.. Everything was wonderful! The service was pleasant and the dining room was very clean. Even the bathrooms were sparkling. I have nothing but great things to say! Keep it up!!

Atmosphere: 5

Food: 5

Service: 5

David Houston

Enjoyed the Asian Salad. Service was fast and friendly. Food was great.

Atmosphere: 5

Food: 5

Service: 5

Geoffry Campbell

Whoever was working today didnt care it at all. One of my mids meals had 5 fries...no joke. Didnt get cheese bites. No sauce on wings.

Atmosphere: 1

Food: 1

Service: 1

Janis Burke

Excellent food and employees. I love their salads.

Atmosphere: 5

Food: 5

Service: 5

James Rudolph

Had a good southeastern salad, everything seemed fresh.

Atmosphere: 3

Food: 5

Service: 5

Brittany McCallister

Matt the general manager was wonderful! While looking at the menu we told him we were from out of town and had never been to a Zaxby's. After we ordered our food he brought my husband and I each a piece of chicken with all the different sauces to try. He was wonderful and friendly would 100 recommend coming to this location and to try Zaxby's if you haven't.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Boneless Wings

Madison Ensor

The obese male manager at this location is a complete jerk. Do NOT eat here.

Atmosphere: 1

Food: 1

Service: 1

Mountain Heritage Realty

Matt Amos at this location went above and beyond to help us. We wanted traditional wings and they was out. He apologized and said we could go across town. But then suggested he could use another not breaded chicken in the sauce we wanted and even cut it up for us. This is what you call great customer service. We need more employees that care about their job like this. Thank you for help and kindness.

Atmosphere: 5

Food: 5

Service: 5

Mishani McKinney

Waited in drive thru over 20 minutes and purchased two grilled cob salads with two sugar free rootbeers....what I got was on halfway decent salad and one with mostly lettuce, barely any chicken and drinks that were not drinkable ( no syrup all fizz)...and that will be the last time I waste my hard earned money on Zaxby's! Don't eat here if they are busy!

Atmosphere: 1

Food: 1

Service: 2

Bob

My wife and I drove by last night and got some food around 10. There were 4 employees just sitting outside smoking cigarettes, kinda nasty and made us not wanna eat here anymore!

Atmosphere: 1

Food: 3

Service: 3

Tommy Coe

I ordered three meals for dine in. When my wife and my brother sat down at a table and when our food order was brought up, they had the meals in a 'to go' bag. I told the cashier that I wanted the food for dine-in, and he turned and walked awayI used to love Zaxb's, but the food has gone down in quality. The only reason I even went here again is that I had a coupon for a free meal.A few months back, I had bought a 10 piece meal to go. When I arrived home, my 11 years old granddaughter got out two pieces and sat down to eat. She took one bite and would not eat any more of it. I picked up a piece, and when I bit in, it tasted as if it had been cooked hours ago. I packed it back up and took it back. The manager refunded my money and offered a coupon for a free meal. I told her she didn't have to, but okay. The coupon has been in the console of our vehicle for about three months. I happened to come across it and thought I'd give them one more chance. This time, the chicken was so so, but still doesn't have the crunchy taste I always knew Zaxby's for I will never return again. In my opinion, it seems that the decent chicken restaurants have gone down in quality except two that have maintained their quality, value, and great service.

Atmosphere: 2

Food: 2

Service: 1

Alexis Hayden

The food was great and made to order and the staff is kind and helpful. The restaurant is always clean inside.

Atmosphere: 5

Food: 5

Service: 5

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Zaxby's Chicken Fingers & Buffalo Wings

2111 N Roan St, Johnson City, TN 37601
(423) 610-0022